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Candlewood Suites Springfield

Expedia.comUS$100*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Springfield
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204 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Jackson, Wisconsin
Reviewed 1 week ago

This may be more a long term stay hotel but we had a very comfortable stay for our one night. BYO food and cook a meal in the room. Refrigerator, stove and a full service of dishes. Quite an array of snacks and drinks available to purchase.

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Helpful?
Thank John W
Marion, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 19 September 2016 via mobile

My husband and I highly recommend Candlewood Suites in Springfield, Illinois. From the first time we stayed at the hotel, they made us feel like family. A couple of months ago, I had 2 medical procedures to undergo in Springfield. I had talked to Tracy, the desk clerk, about my situation the visit before. Tracy assured me that she would...

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Helpful?
1Thank Dianne J
About Hotel's Favourite Review
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you for writing such a wonderful review of your stay at our hotel and for recognizing Tracy's dedication to our guests. I have shared your review with Tracy and she is very excited about it! We are so happy to hear that Candlewood Suites in Springfield is your home away from home! Thanks again and we look forward to...

Reviewed 2 weeks ago

Super clean suite! Comfy bed, cozy sheets! The shower is amazing. I appreciated the extra towels and pillows in my room that I'd requested when I made the reservation. Customer service is excellent! The staff treated me with friendliness and professionalism. I travel for business quite often and this was the first time staying at a Candlewood. The price is...

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Helpful?
Thank Chris M
Management response:

Thank you so much for your positive review. We are glad you enjoyed yourself throughout your stay and hope to see you soon. Thanks again!

Reviewed 2 weeks ago via mobile

So it all starts with it being my sisters 21st birthday and the hotel employees knew of it. We were told we can't get clean towels because we have to bring our clean towels down to the main floor and they would have to be washed and we would have to wait an hour to an hour and a half....

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Helpful?
Thank Marquia H
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

I would like to sincerely apologize for the experience you had during your recent stay at Candlewood Suites. Also, I would like to assure you this is not acceptable customer service at our hotel and it will be addressed with our entire team. Thank you for informing us of this and we hope you will give us another chance to...

Beverly Hills, United States
Reviewed 3 weeks ago

This was an accommodation provided for me as a presenter at a conference. It was more like having a studio apartment provided rather than a hotel room in a strange city. The appointments were wonderful. A full stove with oven, cooking and eating utensils, were all in the room. It was a relief to have an ironing board and powerful...

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Helpful?
Thank yvonnel237
Oak Park, Illinois
Reviewed 4 weeks ago

Had a great stay. LeaVell was fantastic, explained everything that the place had to offer. We asked to be near family and they were able to arrange that. The mini kitchen in the room was very clean and nice to have.Will definitely stay again

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Helpful?
Thank PTSOrange
Reviewed 11 April 2017 via mobile

Extra clean room. Cheaper than Hampton or Holiday Inn Express. Everything you need. Workout room was nice. Had a great laundry area. Pets allowed was the reason we choose it but we would stay there regardless

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Helpful?
Thank Troy P
Reviewed 9 April 2017 via mobile

Had an amazing time at Candlewood Suites in Illinois!! Mr. Leavell was awesome at the front desk, very kind and caring. Great experience overall and the rooms are very clean and comfortable. Definitely coming back next year.

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Helpful?
Thank John Lee M
Reviewed 19 March 2017 via mobile

After a horrendous experience of reserving a room at a sister hotel across the street only to be told they would not honor our reservation (because they had overbooked) nor find us a room at another hotel, we were lucky enough to find this Candlewood Suites. After telling the front desk staff of our experience, she redeemed the IHG corporation...

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Helpful?
Thank Tammy S
Reviewed 10 March 2017 via mobile

The hotel was very clean. We travel a lot and this hotel was hands down the best. Everyone was so friendly and treated the wife,kids and i very well. We really appreciated the Applebee's discount card. We will always stay there when we are in Springfield.

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Helpful?
Thank Gmctruck1

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 

Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Region: United States > Illinois > Springfield
Price Range: $126 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Candlewood Suites Springfield Hotel Springfield
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Springfield staff and other travellers.
3 questions
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Aurora, Illinois
Mexico, Missouri
over a year ago
Champaign-Urbana, Illinois
over a year ago

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Questions? Get answers from Candlewood Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level suite, king or queen at the far end of the hall - super quiet.”
chrismP1223LK, 8 May 2017 | Read review
“Ask for a 1 bedroom suite. Its like an apartment.”
balewise, 8 Feb 2017 | Read review
“I think they're all nice”
hughes130, 25 Jan 2017 | Read review
“Call Ahead”
cliffsiler, 14 Dec 2016 | Read review
“We were assigned a handicapped room that was more than accommodating.”
SherryD831, 28 Mar 2016 | Read review
5 of 5
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US$100* /night
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Prices are for 1 room, 2 adults
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