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Candlewood Suites Springfield

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Traveller (16)
Room & Suite (22)
Overview
  • Excellent74%
  • Very good15%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“stove top”(8 reviews)
“pots and pans”(6 reviews)
“free laundry”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites Springfield
Special Offer: Book Direct and Save
Hotel deals
Offers from Candlewood Suites Springfield
Special Offer: Book Direct and Save
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
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227 results
Traveller rating
164
36
17
5
5
Traveller type
Time of year
LanguageEnglish
164
36
17
5
5
Show reviews that mention
All reviewsstove toppots and pansfree laundryfull size refrigeratoran extended stay hotelno daily maid servicehonor systemfront deskhome away from homeroom was cleanfirst floorst louisother hotelsa great staywould definitely stay here againtracypantry
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1 - 5 of 227 reviews
Reviewed 2 weeks ago

We booked a room using our reward points as we are IHG Rewards members. It was late in the evening, so I decided to call the front desk and let them know I would be a late arrival after 10 p.m. When we gave them...More

Thank AppalachianWanderers
Response from Carlos S, Assistant General Manager at Candlewood Suites SpringfieldResponded 1 week ago

Dear Guest, I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me...More

Hotel's Favourite
Reviewed 4 weeks ago

I spent two nights in a queen room on the first floor. I was put in room 124, which is just behind the elevator. The room was clean and had everything I needed, including a desk with a comfy desk chair, another comfortable chair next...More

Thank TiredParentof2
Response from Carlos S, Assistant General Manager at Candlewood Suites SpringfieldResponded 1 week ago

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.

Reviewed 3 weeks ago

Went for a family trip and it was a nice room. Was a bit surprised that they only clean the rooms once a week, but it was okay because we’re clean people and I didn’t mind asking for new towels. It is in a very...More

Thank cbrown574
Response from Carlos S, Assistant General Manager at Candlewood Suites SpringfieldResponded 1 week ago

Dear Cbrown574, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.

Reviewed 4 weeks ago via mobile

Made a reservation with Tracy a very nice lady I cannot say anything good about Janie and Chris they cancelled our reservation without our knowledge did not contact us we have no room they're not very nice people Chris included he said Janie made the...More

Thank Mark K
Response from Carlos S, Assistant General Manager at Candlewood Suites SpringfieldResponded 1 week ago

Dear Mark, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let...More

Reviewed 1 June 2018 via mobile

I’m just finishing up a 2 week stay at Candlewood and I’m very pleased with my experience. The room was very clean and had everything I needed for my stay (full size refrigerator, microwave, stove top etc.). The staff was always very nice and I...More

Thank Scraggsy123
Response from Carlos S, Assistant General Manager at Candlewood Suites SpringfieldResponded 1 week ago

Dear Scraggsy123, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$84 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (22)
Questions & Answers
Ask a question
kellyann89
8 September 2015|
AnswerShow all 4 answers
Response from Marquia H | Reviewed this property |
We had to wait an hour and a half to receive new towels
0
Votes
Tee1951
1 September 2015|
AnswerShow all 7 answers
Response from Lysa L | Reviewed this property |
Yes the hotel has an elevator.
0
Votes
Ricochet2272
10 January 2015|
Answer
Response from gmcandlewood | Property representative |
No - our double bed rooms do not have two separate rooms. The room has a full kitchenette with two double beds in the room.
0
Votes
Room Tips
"Stay at another hotel for the best room."
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"On the Residence Inn side of the hotel, and not the room behind the elevator."
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"We always prefer ground-floor rooms."
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"We stay on the first floor, no noise, but our encounter with Mr LeaVell was heaven sent. Thank you Mr, L..."
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