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Residence Inn Springfield South

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Traveller (55)
Room & Suite (47)
Pool & Beach (6)
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Overview
  • Excellent82%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible2%
Travellers talk about
“fire pit”(15 reviews)
“full kitchen”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Springfield South
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Springfield South
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (297)
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293 results
Traveller rating
235
42
5
4
7
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Time of year
LanguageEnglish
235
42
5
4
7
Show reviews that mention
All reviewsfire pittwo bedroom suitefull kitchenan extended staybreakfast crewwafflesfresh fruitgreat place to staysmokey bonesred lobstersausageextra towelshome away from homegreat poolcold cerealonly stayed one nightgreat bed
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1 - 5 of 293 reviews
Reviewed 6 days ago via mobile

This newer, extremely well managed hotel sure made us feel welcome during our one night stay. Robyn at the front desk, Donna in the breakfast room, and Mark, the Operations Manager, were especially friendly and helpful, but all the staff members went out of their...More

Thank Charles C
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 5 days ago

Thank you for sharing your kind words and thoughts on Trip Advisor. We are so pleased that you enjoyed your stay with us and found everyone kind and made you feel at home and comfortable. Receiving comments such as yours, helps us to realize that...More

Reviewed 7 May 2018

Everything about this stay was wonderful. The property was well kept and very clean. Staff was helpful and very polite and friendly. The room was a 2 bedroom suite with 2 full baths, and we also had a full kitchen and sitting area with a...More

Thank steveskankakee
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 11 May 2018

First and foremost, the staff joins with me in thanking you very much for your kind and thoughtful words. We enjoy receiving messages such as yours. Our staff's goal is to offer good customer service to all our guests. It was nice to know that...More

Reviewed 29 April 2018 via mobile

This is your typical newer style Residence Inn. The front desk staff were nice and professional. Breakfasts were excellent. Beds were average, and the mattress seem maybe to be a little hard, but that's personal preference. The reason for the 4 stars instead of 5...More

Thank preventiongp
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 4 May 2018

Thank you for sharing your kind words and thoughts. We certainly apologize for the situation with the shower. We certainly apologize for the shower incident that you experienced. This comment will be used as a learning tool and shared with the housekeepers. With that being...More

Reviewed 24 April 2018

Everything about this facility exceeded expectations. Good location for many areas of town. One of the best breakfast bars I've seen. Great staff! One could stay here for quite a long time and be quite happy.More

Thank rdinvt
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 4 May 2018

All of us here at Residence Inn join in thanking you for your thoughtful remarks. We are happy your enjoyed your stay and the staff made you feel welcome! It's nice to know that you enjoyed the breakfast bar and found it to your satisfaction....More

Reviewed 24 April 2018 via mobile

We stayed just one night and thoroughly enjoyed the room. We were surprised when we walked in and found a kitchenette and small living room area. Room was spacious. Bathroom was plenty large with sink outside of tub/shower area. Breakfast was nice with assorted fruits,...More

Thank markls24
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 4 May 2018

The staff and I extend our thanks to you for your kind words and thoughts pertaining to your stay with us here at Residence Inn. It always pleases us to know that you found your room and stay pleasing and to know that you would...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$156 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Springfield
#5 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Springfield
#5 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (47)
Pool & Beach (6)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Susan R
12 December 2016|
AnswerShow all 3 answers
Response from larrynell | Reviewed this property |
Fairly close.
0
Votes
FiCox
26 March 2016|
AnswerShow all 5 answers
Response from Jennifer F | Reviewed this property |
I believe there is a charge for cleaning the room after a pet has spent the night.
0
Votes
21 April 2015|
Answer
Response from Darin D | Property representative |
Yes, we are close to St. James Court. In fact, we are about 7.8 miles from this location and should be a 9 to 10 minute trip from our hotel. It's not that far from us at all. We would be most happy to print out directions... More
0
Votes
Room Tips
"I would think all the rooms are great. As in all hotels, the corner rooms are the best for quietness."
Read review
"don't get the room near the stairwell on floor 2 - very loud and cold"
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"We loved the third floor for the view"
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"Ask for a "green" view"
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