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Country Inn & Suites by Radisson, Springfield, IL

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Traveller (120)
Room & Suite (68)
Videos (1)

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About

#6 of 38 hotels in Springfield
Location
Cleanliness
Service
Value
The Country Inn & Suites By Carlson, Springfield, IL is located off I-55, just 15 minutes from Abraham Lincoln Capital Airport (SPI) and minutes from the capital's historical downtown. Adults and children alike can enjoy exploring nearby attractions, such as the Dana-Thomas House, Henson Robinson Zoo and Lincoln Tomb. After a day of making memories together, return to the hotel to relax with amenities like free high-speed Internet access, complimentary cookies and an indoor pool. Sink into a comfy couch in our warmly lit lobby and enjoy a novel from our Read It & Return Lending Library.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Value
Green
Languages Spoken
English
Hotel links
Special Offer:Stay Twice, Get a Free Night

Location

3092 Adlai Stevenson Dr, Springfield, IL 62703-4422
Country Inn & Suites by Radisson, Springfield, IL
1,080Review8Q+A66Room tips
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Ernst C wrote a review Feb 2024
Sacramento, California2 contributions3 helpful votes
Spotless, so sanitary even the paper coffee cups each individually covered in plastic film. Likewise each plastic utensil! Hot breakfast included eggs 2 ways, sausage, French toast, waffle maker, English muffins, bagels, toast. Boxed cereals and 3 juices and coffee in 3 strengths and tea or water. Coffee bar available 24/7. Nice Lounge with separate TV viewing room. Staff quiet and helpful. Room 213 was very quiet, even near elevator. In room window AC also both quick response and low noise. Coffee maker in room. Only deficit: By policy, room service only once every 3 days.
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Date of stay: February 2024
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 3 weeks ago
It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that you enjoyed the extensive breakfast selection. For your convenience, housekeeping is now provided daily. The next time you're looking for quiet, welcoming accommodations in the area, please come see us again at Country Inn & Suites by Radisson, Springfield, IL. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beverly M wrote a review Jan 2023
Perrysburg, Ohio4 contributions1 helpful vote
Hotel's Favourite
We were looking for a simple hotel with a pool for the grandkids and a quick breakfast for our families. This place fit the bill and was a bit less expensive than other chains in the area. Staff was friendly, rooms were quiet, and everything was clean. Check in and out was effortless and it was convenient to the highway and in an area with lots of restaurant choices. It was perfect for our needs and our brief two-night stay. Our kids and grandkids had a small “suite” that was nice for their needs. A separate room with a door for mom and dad and a comfy sofa bed for the boys…with their own TV. Suite was also right by the pool so no complaints from the grandchildren! All in all a decent stay.
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Date of stay: December 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Agency / Consultant at Country Inn & Suites by Radisson, Springfield, IL
Responded 5 Jan 2023
Dear Beverly, What a delightful review to read! We are thrilled we could fulfill all of the needs you and your grandchildren had and we're sure you were able to make some fun memories. Thank you for all of the lovely compliments. Please come back and see us again at Country Inn & Suites by Radisson, Springfield, IL. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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Tiffany G wrote a review Feb 2024
1 contribution
We had lots of bags and an 8 mo old baby, second floor room, walk in there’s people’s things everywhere still and beds unmade. Go back downstairs to tell the girl and she gave zero apology or omg how did that happen just ok here’s 208 instead, the room right next to the first one. Now I feel unsafe, is she going to give my room key to someone else now? The room we did receive the beds were hastily made, lamp shade all crinkled. The back door is kept locked so you always have to go in and out the one main door in front which isn’t always convenient depending on your room location. Also there’s no sign on the door saying it doesn’t open and the girl said nothing so we carried all our stuff and baby up to the back door first to find out it doesn't open and it’s 20 degrees outside. The morning staff seemed more competent and breakfast was decent but this initial experience ruined my night and stay and I wanted to just go home and not sleep there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 4 weeks ago
Dear Tiffany, Thank you for notifying us of your recent stay. We're sorry to hear about the experience you described and the dissatisfying first impression you had. Please know that the safety and comfort of our guests are paramount, and your comments are taken seriously. We will further investigate your feedback internally to ensure our high standards of service are upheld. Otherwise, we're glad you appreciated our tasty breakfast and friendly morning staff. Take care, and we hope to regain your confidence in the future. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gracelizabeth82 wrote a review Feb 2024
1 contribution1 helpful vote
The rooms and location is great, along with the room cleaning service . However, the 2 front desk workers that I interacted with were rude and condescending. They seemed annoyed to assist me. Pool, laundry, lobby, and elevators are really nice.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 4 weeks ago
Thank you for being our guest and sharing your feedback. While we are happy you enjoyed so much about your stay, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. It is our hope we have another opportunity to welcome you back and impress you further. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1streetover wrote a review Jan 2024
East Lansing, Michigan653 contributions199 helpful votes
Nice clean room, good breakfast, welcoming. Only one chair in the room. Typical, still not great. Overlooks a gas station. Bob Evans next door appeared closed but other quick and easy dining options nearby. Good for a one night stop while on a road trip.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 14 Jan 2024
It is wonderful to hear that you enjoyed our breakfast and the staff was welcoming at Country Inn & Suites by Radisson, Springfield, IL. I hope that you will consider us again when you are in the area. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest03045518772 wrote a review Jul 2023
Harwood Heights, Illinois1 contribution
This was the dirtiest hotel room I have ever spent time in. The walls were dirty with liquid on them. Pillows and bedding were dirty and dust was everywhere. We checked in and checked out in an hour. I am very disappointed in Trip. Advisor for recommendation.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 2 Aug 2023
What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value that we pride ourselves on. Please accept our apology for our shortcomings and know we will give our accommodations the extra attention they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you, and please consider returning in the future for a better experience. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JMoney21 wrote a review Jul 2023
Fond du Lac, Wisconsin27 contributions18 helpful votes
Rachel greeted us with a friendly smile and joyful demeanor. Hotel is clean and well maintained. We enjoyed the pool and breakfast in the morning. This hotel has earned the high ratings and shows the value of strong management and a hardworking staff.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 2 Aug 2023
It warms our hearts to know that our amazing service was the highlight of your stay. Your kind words will be passed along to Rachel and we hope you will consider coming back to join us again soon. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abby R wrote a review Jul 2023
Jonesboro, Illinois3 contributions1 helpful vote
We chose this hotel based on other positive reviews and we were not disappointed! Nicole provided over the top service for us. There was a small issue at check-in where our room was double booked and because of this, she upgraded us to a king suite for free. The room was very comfortable, roomy, and clean. We highly recommend this hotel for anyone coming to visit Springfield and we would definitely stay again !
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 20 Jul 2023
Your recommendation is a fantastic compliment to receive, and we are absolutely thrilled that you thoroughly enjoyed your stay with us. Thank you for spotlighting Nicole's hospitality; we will be sure to share your praise with her. Whenever your travels bring you our way, we'd love to host you again at Country Inn & Suites by Radisson, Springfield, IL! Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sblix810092 wrote a review Jul 2023
1 contribution
The hotel was conveniently located to restaurants and a convenience store and only 10 minutes from the Lincoln Home Historic Site we came to visit. It was quiet and well kept property. The pool was small, but it wasn't busy so plenty of room for my kids to get out energy after our drive from Minnesota.
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Date of stay: July 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 17 Jul 2023
We're glad you had an overall good stay with us and enjoyed our peaceful atmosphere, attention to cleanliness, and all the comfort we offer our valued guests. Welcoming you back would be our pleasure, so please consider returning soon for an even better time. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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karen m wrote a review Jul 2023
3 contributions5 helpful votes
I live locally but have been without power at my home due to storms so I wanted to treat myself to some air-conditioning, power up my electronics, have a nice hot shower and just relax. Due to the power outages, many hotels were either out of service altogether or fully booked so I ended up here. Since the hotel was fully booked the night before my arrival, I knew an early check-in was likely not going to happen but I did stop in around 11:30 a.m. and the Manager, Kelly, was very kind and helpful. She offered to text me when my room was ready but after going out to grab lunch, I decided to just go hang out in the lobby but when I got back, Kelly was able to give me a room right away so I got to check in before 1 p.m. which I really appreciated. Room was very clean. Carpeting needs to be replaced but that is to be expected. Bed was clean andextremely comfortable, wifi worked great, and the air conditioning was AMAZING! I kept my room at a chilly 68 degrees and loved every minute! I was surprised at how quiet the hotel was - I never heard a sound from another room all night! Bathroom was very clean - and well stocked. Fitness room was very nice with new equipment. I'm not a breakfast person but it looked very good -- several hot options. I only wanted clean, cool, comfortable, and quiet and that is exactly what I got! I would not hesitate to recommend this property to friends and family who are traveling to Springfield!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Country Inn & Suites by Radisson, Springfield, IL
Responded 6 Jul 2023
Dear Karen, While we are sorry about the frustrating circumstances that brought you to Country Inn & Suites by Radisson, Springfield, IL, we are thrilled we were able to be the reprieve you desperately needed and deserved. Thank you for all of the lovely compliments about our great team and peaceful, spotless accommodations. We truly appreciate your kind recommendation and hope we have the honor of welcoming you back again someday. Warm Regards, Kelly Furman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$167 - S$209 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisSpringfield
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COUNTRY INN & SUITES BY RADISSON, SPRINGFIELD, IL: UPDATED 2024 Hotel Reviews, Price Comparison and 161 Photos - Tripadvisor

Frequently Asked Questions about Country Inn & Suites by Radisson, Springfield, IL
Which popular attractions are close to Country Inn & Suites by Radisson, Springfield, IL?
Nearby attractions include Big Lots (0.4 km) and Starship Billiards Parlor (1.1 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Springfield, IL?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Springfield, IL?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Springfield, IL?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Springfield, IL?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Springfield, IL?
Conveniently located restaurants include Bob Evans, La Fiesta Grande, and Red Lobster.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Springfield, IL?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Springfield, IL?
Yes, laundry service and self serve laundry are offered to guests.
Does Country Inn & Suites by Radisson, Springfield, IL offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Country Inn & Suites by Radisson, Springfield, IL?
Many travellers enjoy visiting Dana-Thomas House (5.5 km), Lincoln Tomb (8.0 km), and Lincoln Home National Historic Site (5.5 km).
Is Country Inn & Suites by Radisson, Springfield, IL accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.