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Hilton Garden Inn Springfield, IL

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Traveller (63)
Room & Suite (49)
Dining (9)

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About

#10 of 38 hotels in Springfield
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Value
At the Hilton Garden Inn Springfield hotel in Springfield, Illinois, you'll find everything you need including complimentary high-speed Internet access and remote printing provided by PrinterOn in all guest rooms. Hilton Garden Inn Springfield Hotel features include: Great American Grill offering Breakfast and Dinner seven days a week, Evening Room Service and on site catering, 24-hour Pavilion Pantry convenience mart, Pavilion Lounge serving your favorite alcoholic beverages, Complimentary self parking, Complimentary 24hr business center, Wireless Internet service in public areas and all meeting rooms, Indoor heated pool, complimentary fitness center, Four state-of-the-art meeting rooms with seating up to 200 for meal functions. 117 comfortable guest rooms at the Hilton Garden Inn Springfield Hotel feature: Complimentary wired and wireless high-speed Internet access, Complimentary secure, remote printing to the 24hr business center, Oversized work desk, Ergonomic desk chair, Desk le
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
991Reviews4Q+A72Room tips
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Kenneth D wrote a review Dec 2023
Kansas City, Missouri2 contributions2 helpful votes
Upon arrival we were never asked if we were Hilton club members so therefore we did not receive any complimentary water. The second day spoke with individual who I later found out was the general manager. I asked her if the water was complimentary and she said no. She asked our room number and found out we were Hilton members and said oh yes the water is complimentary. She then told us that the water was going to be off from 10pm -6 am the next morning. She then stated we should have been told that when we checked in. I asked if there was going to be any compensation made. She said no that’s why we’re shutting water down at that time. I asked what if we have to use the bathroom and she said you can use it but just cant flush! Had we known that we would have left first thing Saturday morning. Hotel is not clean and staff was not very friendly.
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Date of stay: December 2023
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Trip type: Travelled with family
Room Tip: Don’t stay here! Dirty staff unfriendly and could not flush stool overnight! Only clean room if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lenee Pilkington, General Manager at Hilton Garden Inn Springfield, IL
Responded 19 Dec 2023
Unfortunately, there was an unexpected repair to the main water pipes requiring water to be shut off to the entire building for a few hours. We understand no time is ideal to turn off the main water source to the building, we wanted to have minimal impact on valued guest as possible by not disrupting normal daily operations. I sincerely apologize we did not exceed your expectations during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine23722117213 wrote a review Apr 2023
4 contributions
Hotel's Favourite
I love staying at Hilton properties, it seems that they really go above and beyond to please their hotel guest. The quality of service was superb, the accommodations were superb, the staff were superb and super detail in how they treat the guest. This was my first stay at this location, but it did not disappoint. I loved every minute of my stay.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2023
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Rooms
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nicole Robison, Guest Services / Front Office at Hilton Garden Inn Springfield, IL
Responded 29 Apr 2023
Thank you for taking the time to complete the survey about your stay with us. I appreciate the high marks and will enjoy sharing them with our team. Please do not hesitate to let me know if I can ever be of future assistance to you. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brogaeric wrote a review Nov 2023
1 contribution
This hotel is in a great location right off the interstate.There are plenty of different options for food. The lobby area is about the only thing that’s been updated in that hotel. The rooms are very dated. Beds are uncomfortable, and some of the furniture works. The bathroom is somewhat clean old fixtures. For someone who travels for a living this is about the last place I’d ever stay again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2023
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Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jack H wrote a review Sept 2023
3 contributions
The staff was nice. The rooms are old, dated, dark, ugly , dirty. I thought I liked Hilton Garden hotels. Not anymore. I will call them Hilton Garbage hotels. Not a good place for a dog. And breakfast is Not Included. That sucks.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LJF wrote a review Jun 2023
New Orleans, Louisiana16 contributions4 helpful votes
Property had a fantastic staff but there seemed to be trash laying around every where I am a Hilton Gold member, none of my benefits were explained at check in or anytime during my stay. That’s a big disappointment
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MrsThedford wrote a review Jun 2023
Fort Mitchell, Alabama83 contributions16 helpful votes
One of the best and less expensive lodging accommodations in Springfield. Always choose this one when I am in this part of the city. Discounts for seniors, military, AARP members, etc. Used food credit to eat food while on the premises. Overall, place okay, and I define recommend.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Royal N wrote a review Jun 2023
Altoona, Iowa16 contributions
Staff was great and always asked us if we needed something. Looks kinda old and it appears that the chairs in the lobby and dining area needs to be replaced. Room was good. We tried to cool our room down and it took a full day to get there. The pillows were so flimsy I had to use 2 of them together to be comfortable.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ron C wrote a review Apr 2023
1 contribution1 helpful vote
I signed an agreement to not smoke in the room. As my wife and I have never smoked, this was not a problem. A day after we left they charged my credit card $250 for smoking in the room. I called to dispute the charge and was told they had proof we smoked. Even though it was a day after we left, they wouldn't consider that another guest or staff may have been in the room. Also, they would not accept my word that we DON'T smoke!!!
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Date of stay: March 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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JordanL71 wrote a review Apr 2023
Northbrook, Illinois96 contributions24 helpful votes
Unfortunately this hotel is a little dated. The bed spreads were a little warn and freyed, one of the bulbs in the lamp was burned out, they had a klenex holder with no box of klenex. It had an old 32" LG TV from 2008 that unfortunately could not take my firestick. The TV didn't have any USB ports for power, so I had to plug it into an outlet but it still didn't work as the HDMI ports are too far recessed and must be used with an adapter which I did not bring with, so we were stuck with watching off the air shows instead of streaming. Additionally not all reservations include breakfast, you must select a higher level that includes it, granted it was less than a $10 difference for Hilton Honors members. The room did have a microwave, fridge, Keurig coffee maker. The Wi-Fi was mediocre. In my speed test I got about 10Mbps down and up, but they do have an up-charge for higher quality Wi-Fi.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lenee Pilkington, General Manager at Hilton Garden Inn Springfield, IL
Responded 17 Apr 2023
I sincerely apologize for not exceeding your expectation during your recent stay. We are currently in the final stages of design approvals between ownership and Hilton. We are hoping to begin updates by late 2023 or early 2024 that include replacing, furniture, carpeting, televisions etc. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thesat5 wrote a review Apr 2023
Murphysboro, Illinois43 contributions31 helpful votes
Their king beds are not actually king beds, but California King Beds. King Beds, are 4" wider and 4" shorter than a Cali King. My wife and I noticed it right away when we went to bed, as we have a king at home. Exhaust fan in toilet did not work, piece of furniture with mircowave/fridge has trim broken and missing. Furniture is scuffed up from lugguge. Carpet in hallway is wrinkling creating trip hazard if you don't pay attention. Front desk staff was missing from desk at morning check-out (10 a.m.) was a sign be back soon. would I stay again, YES, price was good, good location.
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Date of stay: April 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lenee Pilkington, General Manager at Hilton Garden Inn Springfield, IL
Responded 17 Apr 2023
I sincerely apologize for not exceeding your expectations during your recent stay with us. I am excited to announce we are in the final stages of getting approvals between ownership and Hilton on a design plan for a renovation. We are hoping to start renovation by early 2024. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$173 - S$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn springfield hotel springfield, springfield hilton garden inn
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
117
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN SPRINGFIELD, IL: UPDATED 2023 Hotel Reviews, Price Comparison and 117 Photos - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Springfield, IL
Which popular attractions are close to Hilton Garden Inn Springfield, IL?
Nearby attractions include Big Lots (0.4 km).
What are some of the property amenities at Hilton Garden Inn Springfield, IL?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Springfield, IL?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Springfield, IL?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Springfield, IL?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Springfield, IL?
Conveniently located restaurants include Smokey Bones Springfield, Bob Evans, and La Fiesta Grande.
Are there opportunities to exercise at Hilton Garden Inn Springfield, IL?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Hilton Garden Inn Springfield, IL?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Springfield, IL offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Springfield, IL?
Many travellers enjoy visiting Dana-Thomas House (5.2 km), Lincoln Tomb (7.5 km), and Lincoln Home National Historic Site (5.1 km).
Is Hilton Garden Inn Springfield, IL accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.