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Hilton Garden Inn Springfield

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Traveller (54)
Room & Suite (20)
Dining (5)
Overview
Hotel website
3100 S Dirksen Pkwy, Springfield, IL 62703-4503 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (834)
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830 results
Traveller rating
449
215
90
48
28
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Time of year
LanguageEnglish
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449
215
90
48
28
Show reviews that mention
All reviews front desk hot tub staff was friendly off the highway great place to stay breakfast buffet rooms are clean other hotels business trip easy access water pressure very nice hotel convenient location would definitely stay here again lincoln museum sausage waffles
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1 - 5 of 830 reviews
Reviewed 1 week ago via mobile

I stayed hear as part of a 2 day conference and was impressed with the size of my room, comfort of the bed, and great Neutrogena based toiletries. Water pressure was weak for the shower in my room, but overall stay was good.

Thank krenno2
Response from ChristopherF2408, General Manager at Hilton Garden Inn SpringfieldResponded 1 week ago

Thank you very much for the review about your stay with us. Our team will appreciate seeing your feedback. I will definitely look into the water pressure issue you have noted right away. Thank you for being our guest!

Hotel's Favourite
Reviewed 26 August 2018

My husband and I spent two nights in a king room. I was pleased to note that everything was clean. Check in was easy and we chose our room online before arriving. Our room had a small refrigerator, microwave, tv, desk, lounge chair, etc. There...More

Thank LocaLola24
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 27 August 2018

I absolutely spit my coffee through my nose when I saw the title of your review! Quite possibly the best way to start the week with a laugh as well as something our team can focus on. First, no complaint is too small. It is...More

Reviewed 2 weeks ago

This hotel was nice. We especially enjoyed talking with the bartender. Housekeeping staff was slow. We were gone for the entire day and our room was not made up when we returned. We had to ask twice for housekeeping.More

Review collected in partnership with Hilton Garden Inn
Thank Marvin B
Response from ChristopherF2408, General Manager at Hilton Garden Inn SpringfieldResponded 2 weeks ago

Thank you for the feedback about your stay with us. I apologize for the slow housekeeping service. We definitely missed the mark that day but your feedback made us aware of the issue so we can make staffing adjustments going forward. We appreciate your time...More

Reviewed 3 weeks ago

Let me start by giving credit where credit is due. I’ve stayed at this hotel 3 times in the past 6 months and each time I’ve had a great experience with the staff. The front desk staff is efficient and accommodating and the restaurant staff...More

Thank Gina C
Response from ChristopherF2408, General Manager at Hilton Garden Inn SpringfieldResponded 3 weeks ago

I appreciate the frank feedback and I am sorry our product was below your expectations. As General Manager of this hotel it is my duty and responsibility to ensure we are staying on top of the wear and tear issues so that our guests always...More

Reviewed 4 weeks ago

Room was reserved with 2 queen beds. Upon checking in I was told they are overbooked and I was to receive a king bed and a rollaway. Lady at the front desk I formed me it was there policy to overbook in hopes of cancellations....More

Review collected in partnership with Hilton Garden Inn
Thank dcufaude
Response from ChristopherF2408, General Manager at Hilton Garden Inn SpringfieldResponded 3 weeks ago

Thank you for this important feedback. I am very sorry that this occurred to you. We, along with most of the hotel industry, do occassionally allow overbooking to account for historical cancellation rates. We use a myriad of tools and forecasting models to try to...More

View more reviews
About
Description
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building More Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
117
Price range
US$93 - US$169 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Springfield Hotel Springfield
,
Springfield Hilton Garden Inn
Location
United States > Illinois > Springfield
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
117
Price range
US$93 - US$169 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Springfield Hotel Springfield
,
Springfield Hilton Garden Inn
Location
United States > Illinois > Springfield
Photos
Traveller (54)
Room & Suite (20)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 111 nearby attractions
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Questions & Answers
Ask a question
Emily G
9 March 2016|
AnswerShow all 3 answers
Response from Jeffrey A | Property representative |
Breakfast is $9.95 or you can purchase in advance a few dollars by buying the B&B rate that is good for 1-4 persons.
0
Votes
Ashlee S
10 August 2015|
AnswerShow all 7 answers
Response from mr_masterangler | Reviewed this property |
Don't remember but the hotel sucks anyway bar or not
0
Votes
John B
6 March 2015|
AnswerShow all 4 answers
Response from E S |
They offer a bfast buffet for 9.95/person, but when we checked in our attendant upgraded our room to include bfast for $20 more which saved us money bc we had 3 adults and one child. It was a great breakfast and we couldn't... More
1
Vote
Room Tips
"3rd and 4th floor rooms on the west side floors are always quiet and offer views to keep an eye out for..."
259cherylec
21 Aug 2018
Read review
"Stay in a room with a hot tub"
Murphy-Budris
6 Aug 2018
Read review
"East end near the interstate so center or west rooms are better."
markcC2586ET
12 Jun 2018
Read review
"Opposite side of interstate"
569donaldl
14 May 2018
Read review
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