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Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
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647 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Indianapolis, Indiana
Reviewed 10 April 2016

Nothing impressive - but ho early there is nothing like that nearby. Staff were very friendly - not overly friendly - just plain nice. Pool area was clean. Linens were clean -bathroom was clean - - but bathrooms need a remodel.

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Helpful?
Thank Vbhusky
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us. We are glad you enjoyed our indoor pool and hot tub. Enjoy easy access to Lincoln attractions including the Convention Center and State Capitol, only five miles from the hotel. Go shopping, choose from over 20 restaurants or visit the movie theater, all within walking distance.

St. Louis, Missouri, United States
Reviewed 1 April 2016

The rooms were a decent value, but the wafe of cleaning solution both in the room and in the hallways needs to be rectified. The front desk person could have been much more engaging, but the breakfast chef and waitress were excellent as well as the food. Overall, ust not up to Hilton standards in my book.

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Thank Matt Sr K
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We hope you will consider staying with us in the future.

Midwest, United States
Reviewed 30 March 2016

Stayed overnight in Springfield on a road trip from St. Louis to OH. Great price and value for a very nice Hilton Garden Inn. Neighborhood not so appealing but restaurants and a movie theater right there for a one night stay. We managed to visit the Abraham Lincoln home which is a short drive into downtown Springfield. We would choose...

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Thank Charles B
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the FIVE star review and comments regarding the value we offer. We are close to all of the Lincoln Exhibits, Frank Lloyd Wright Dana Thomas House and the Springfield Zoo.

Branson, United States
Reviewed 29 March 2016

We came to Springfield to visit the Lincoln Museum with our children and grandchildren and the Hilton Garden Inn was perfect for us. The staff was friendly and efficient. The rooms were clean and the beds were especially comfortable. The pool was clean and well maintained and our grandchildren enjoyed it very much. The only negative was the Internet service...

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Helpful?
Thank John M
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the review and staying with us. Unwind in a spacious guest room or suite at this hotel in Springfield, IL. Surf the web with complimentary WiFi and enjoy complimentary HBO® on the 32-inch LCD TV. Enjoy delicious local flavors and daily chef's specials at the Garden Grille, open daily for breakfast and dinner. If you prefer the convenience...

Chicago
Reviewed 28 March 2016 via mobile

Was a nice place to stay. Check in 3pm. Check out at 11am. Had a restaurant on site and plenty of choices of places nearby. Fitness room and pool open from 6am to 10pm. Had complimentary water and ear buds. Small fitness room but adequate. There is a fitness center across from the Hilton that I believe front desk has...

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Helpful?
Thank Mica_10
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

We are glad you enjoyed the fitness center. We also offer complimentary passes to a full service facility for those that want a larger environment or free weights.

Columbia, United States
Reviewed 28 March 2016

For the past two years I have found this hotel in Springfield meets my expectations for business travel. Full service and great breakfast. Clean and service is great. Can be a bit noisy during day with Interstate traffic but not at night.

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Thank Edwin M
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for being a loyal repeat Hilton Honors member. We are a full service hotel with Bar and Restaurant . The Garden Grill is open each evening from 5pm to 10pm with room service available for those that want to dine in. Breakfast is made to order farm fresh omelets with an all you can eat buffet.

Springfield, United States
Reviewed 28 March 2016

Was in Springfield on a short overnight stay, the hotel was inviting and had a very nice lobby, staff very polite, and my room was clean. Although it was just an overnight stay, I would not hesitate to book this hotel again as I received very polite staff the next morning at checkout.

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Thank Michelle N
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the review and the special mention of staff service. Check out our Packages next time you are in town. We offer Zoo, Romance, and Bed and Breakfast packages to complete your weekend.

Roselle, Illinois
Reviewed 27 March 2016

I highly recommend this hotel. Very comfortable bed/pillows, clean, easy on/off highway and close to restaurants. The food in the hotel restaurant was reasonably priced (rare!) and the breakfast was certainly worth the effort. The decor was nice and appeared to be recently updated.

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Helpful?
Thank Brett W
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the five star review and recommendation of the hotel. We are recently renovated. Stay connected with work in the 24-hour business center, enjoy an energizing workout in the fitness center or take a dip in the sparkling indoor pool. In the evening, retire to the stylish Pavilion Lounge and unwind with a cocktail or favorite drink. We look...

Hampshire, Illinois
Reviewed 25 March 2016

The hotel had breakfast ready to go so I could eat prior to teaching a class all day long. The front desk made check in and check out painless. There were multiple high school debate teams in the hotel and it wasn't a distraction at all.

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Helpful?
Thank Brian T
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us and we are glad you enjoyed the made to order breakfast items at the Garden Grill. Conveniently located on the southeast side of Springfield, just one block from I-55 at Exit 94, the Hilton Garden Inn Springfield hotel is in an excellent central location. Enjoy easy access to Lincoln attractions including the Convention Center and...

Taylorville, Illinois
Reviewed 23 March 2016

Elevators broke down. Loud kids all night long. Jacuzzi tub knobs did not work correctly and the bed was very old and broken down. Shower floor was dirty. Breakfast was good but just like the free breakfasts at other properties but this one cost $9.95.

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1Thank 172janac
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $151 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
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Fond du Lac, Wisconsin
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Fond du Lac, Wisconsin
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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a separate living room, which would be good when traveling with a family.”
 of 5 bubbles michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
 of 5 bubbles stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
 of 5 bubbles 608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
 of 5 bubbles danielrk2015, 3 May 2016 | Read review
“I believe any room is wonderful.”
 of 5 bubbles jryan323, 17 Mar 2016 | Read review
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