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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

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930 Reviews from our TripAdvisor Community

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Showing 925: English reviews
south portland, United States
Reviewed 2 days ago NEW

staff very welcoming and great room for a great price. This was a spur of the moment travel plan and I easily booked my room using the Hilton app. Staff very knowledgeable about the surrounding area and made great dinner recommendations. Would highly recommend.

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Helpful?
Thank Mark W
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Mark W., The Hilton App is the top rated hotel application in the I-Phone App Store. I am so glad you found it easy to use. We just recently added the Digital Key at the hotel as well. We are the only hotel in Springfield and Central Illinois that allows you to use your smartphone as your room key....

Reviewed 3 days ago NEWvia mobile

Checked in for one night and the room was under someone else's name. Not a single problem and desk staff went out of her way to get me checked in. Front desk gals really made me feel at home. Zero front desk arrogance, and text communication with them is priceless.

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Helpful?
Thank bud h
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Bud H., We are so happy you joined us. And thank you for mentioning our Virtual Concierge service, that allows guests to text us 24 hours a day for any needs. We are the only hotel in the Springfield that offers this state of the art technology. Please let me know when you are coming back to Springfield, as...

Pittsburgh, United States
Reviewed 1 week ago

We arrived in Springfield on Thanksgiving as it happened to be the place where we were as my family was moving cross-country from CA to PA. The hotel was very quiet due to the holiday, and when the staff heard our story, they instantly invited us to join the employee potluck those working had put together for Thanksgiving. Those are...

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Helpful?
Thank 562tiffanyr
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear 562tiffanyr, We discuss frequently as a team: Hotels were made to make memories! The team was thrilled to help you and your family feel at home during your big trip to your new home in PA. We are truly blessed to have Springfield's premier hotel team that focuses on the guest's experience and just as importantly - the team...

gainesville, United States
Reviewed 1 week ago

excellent service and room accomadation fitness center very nicely done and accessable room service exceptional, with great prices internet--great service and easily accessable had a great time, good location, starbucks right next door

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Helpful?
Thank maryannh357
Rockford, Illinois
Reviewed 1 week ago via mobile

From check in with Ebony to check out we were well pleased with this hotel. My wife tried to pass on the free cookie but I knew about and made sure to ask for it. A nice treat Went to dinner before going to the room and got a text to make sure the room was okay- responded that would...

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Helpful?
Thank Bob J
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Bob J, Thank you so much for staying with us and commenting so positively about Ebony. She has been a very valuable member of the team who was recently promoted to her position at the front desk. We have taken the time to recognize her for this great review. Thank you as well for mentioning our Text Service or...

Louisville, Kentucky
Reviewed 1 week ago

The hotel was very nice, clean and comfortable. No complaints about the hotel at all. However, we stayed Labor Day weekend and were shocked about how few eating places were open. It was like a ghost town Sunday and Monday. Many of the places that were recommended were locked up tight. On a better note, the Abraham Lincoln Museum is...

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Helpful?
Thank Norma T
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Norma, Thank you for staying with us and offering such excellent comments about the hotel: "very nice, clean and comfortable." Our housekeeping team takes great pride in delivering a fresh and clean experience throughout the hotel and in the sleeping rooms. In fact, we are currently ranked in the top 10 of all DoubleTree by Hilton hotels in North...

Richmond, Virginia
Reviewed 1 week ago

Location can't be beat... walked to many Lincoln historic sites. The staff was excellent. Rooms are spotless, the beds are comfortable and the shower was fantastic! We will definitely be staying here again.

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Thank lorelid2016
Garden Prairie, Illinois
Reviewed 1 week ago via mobile

We spent two nights here over Thanksgiving and we found the staff to be very friendly and helpful. Our room was clean and the beds and pillows are very comfortable. The location is perfect and easy walking distance for us to all the attractions we wanted to see. Such as the capitals, old and new. The library and museum, Lincolns...

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Thank Mark P
Lonedell, United States
Reviewed 2 weeks ago

We took this 4 day getaway to go up To Bloomington/Normal for a great dinner and the following day head down to Springfield to visit Lincolns Museum. My husband loves history but I'm not such a fan so I was surprisingly happy that it was a enjoyable visit where I found things very interesting. The hotel was a perfect location...

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1Thank Kenneth D
Springfield, Ohio
Reviewed 2 weeks ago

I found this hotel to provide everything a traveler would want or need. I had read all the negative reviews of this place and contacted the hotel about my concerns. The manager reassured me that they are #1 in town for a reason. He upgraded my room and comped the valet parking since self parking was an issue raised by...

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Helpful?
Thank Sliphorn
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Sliphorn, We are very glad you joined us and thankful of your positive comment of "Best in Town". Also, thank you for your positive recognition about Ebony, one of our many valuable team members. We look forward to you coming back soon. Most Sincerely, Robert Sabin General Manager President Abraham Lincoln Springfield – a DoubleTree by Hilton Robert.Sabin@Hilton.com 217-321-2439

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 

Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Region: United States > Illinois > Springfield
Price Range: $161 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Reservation Options:
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Also Known As:
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel staff and other travellers.
16 questions
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Questions? Get answers from President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide good views of town.”
 of 5 bubbles Sliphorn, 21 Nov 2016 | Read review
“The lower floors are more convenient.”
 of 5 bubbles 515acej, 2 Nov 2016 | Read review
“Higher levels offer a better view and less city noise.”
 of 5 bubbles PilgrimTours07, 21 Oct 2016 | Read review
“Hire new manager, retrain staff”
 of 5 bubbles 476billm, 18 Oct 2016 | Read review
“There is a train that goes by frequently so ask for a higher room”
  • Second sink outside of bathroom
  • Room entrance
  • Workspace
  • Bed and TV
  • Corner room on upper floor (15 I believe it was)
 of 5 bubbles ArmyCaptain, 7 Oct 2016 | Read review
5 of 5
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