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Super 8 Springfield East

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Super 8 Springfield East
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314 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Chelsea, Michigan
Reviewed 11 October 2016

When we entered the lobby, we found it dark, dreary, and empty. The desk clerk was polite, but we found the hotel not to be clean enough. Apparently, the entire family lives in the hotel as we saw one of the children getting on a school bus when we went down for breakfast. The breakfast was far below average. Just...

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Helpful?
Thank Judy H
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hello, Thanks for sharing your experience while at stay. Will surely share your feedback to the concern and workout accordingly. Regards,

Reviewed 5 October 2016

No wifi rooms were a mess bathroom not clean waited 45 mins for breakfast i will never stay there again There was only 1 room available in the whole area and that was at the Super 8 and didn't want to travel all nite so i had to sleep, if it weren't for that i would hve not stayed there

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Helpful?
Thank Beverly L
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hi Guest, Thank you for your time to share the feedback though its really surprises me with the comments. We have a high speed internet facility available at the hotel and strange to know why you had to wait for some time for the breakfast; but just as you said it was the only room available maybe that could be...

Reviewed 3 October 2016 via mobile

Me and my husband stayed Here while visiting my family for my dads retirement party and it was horrible the whole place smell like fish the room was musty and the bed was not comfortable at all i woke up with sore back and stiff neck you only Get one pillow a person my husband had to go downstairs to...

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Helpful?
Thank Jamie C
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hey Jamie, Thank you for your feedback. My apologies to you for your experience during your stay at the hotel. Shall definitely inform the housekeeping staff about the same and also see that breakfast has something new updated into it. Regards,

Pasadena, California
Reviewed 2 October 2016

Very nice and courteous employees, very good breakfast and reasonable $. But the place needs to be updated. Lincolns tomb & state capitols are fantastic.

Review collected in partnership with Super 8
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Helpful?
Thank 112tedy
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hey Tedy, Thank you for your wonderful feedback. I would surely share the feedback to my employees of how nice and courteous they have been. Truly said that Lincolns tomb and the state capitals are fantastic and also very near from the hotel. As far as updates of the place is concerned will take care of it. Thanks once again...

Springfield, Missouri
Reviewed 30 September 2016 via mobile

I found a bed bug on me within a few minutes of folding back sheets. I immediately took it to front desk & asked for a refund. The employee didn't seem too concerned & insisted their motel is clean, but I explained that regularly cleaning a room doesn't kill bed bugs, that expensive heat treatment is only sure way. He...

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Helpful?
Thank Sgftraveler1
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hi Guest, Thanks for your feedback and sorry for your stay not being proper. We always try our best service to the customer. But still few lack of points will let the staff know about it. Regards,

fisher Illinois
Reviewed 28 September 2016

Review collected in partnership with Super 8
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Thank J991UQkevind
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Reviewed 23 September 2016 via mobile

Very Nice stay for the Price. Good Location too. Had good clean room and Great TV channels!! Breakfast was Really Good Too!! Staff was nice and helpfull also. Rooms were quiet didn't hear outside noise.

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Helpful?
Thank Kerry H
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hello Kerry, Thank you for your time to share us the feedback of your stay. It is nice to hear that you liked your stay at our hotel. We are here to provide the best services we can to our guest and satisfy them. Will definetly share the same to my staff employees. Looking forward to see you again very...

Saint Peters, Missouri
Reviewed 16 September 2016

Room was supposed to be a non-smoking room, the room and the hallway smelled like smoke. The bed was comfortable, the room was clean.

Review collected in partnership with Super 8
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Helpful?
Thank daleb959
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hello Guest, Thanks for your feedback. Appreciate you liked your stay with the rooms clean and comfortable beds. Shall surely inform the concerned staff for the same and shall also take care of the smoke smell on the hallway. Wish to see you soon once again. Regards,

Windsor, Canada
Reviewed 15 September 2016

The non smoking room smelled of old tobacco and chemicals designed to disguise the stink. The lobby was pretty shabby. The halls looked ok so we were encouraged but the room was something else. Whoever cleaned the bathroom did a good job except behind the toilet...disgusting and the air vent needed a scub. The air conditioning wiring was jury-rigged with...

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Helpful?
Thank olphart43
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hello, Thank you for your valuable time to share the feedback. We do have smoking rooms and is on the topmost floor. If the room assigned to you was a non-smoking one it would not smell like smoking. But still if you smelled it like that than I shall let the housekeeping staff know about it and the same alongwith...

Batavia
Reviewed 13 September 2016

Not safe - drug deal in parking lot. Back door does not lock at night. 2 nights my room key did not work, kept checking me out and did not ask for identification to reactivate my card. Extremely upsetting as I was working 16 hour days and just wanted to get to bed.

Review collected in partnership with Super 8
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Helpful?
Thank mariesX2169DT
Jasmin T, Front Office Manager at Super 8 Springfield East, responded to this review

Hi Guest, Extremely strange to hear this. There is no kind of dealing going on as you mentioned. We have the camera survilliance for the safety also. The back door does get locked. Sorry, for the keys that did not work each day for you; maybe the front desk employee must have by mistake made the key for only one...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Super 8 Springfield East

Address: 1330 S Dirksen Pkwy, Springfield, IL 62703-2125
Region: United States > Illinois > Springfield
Price Range: $60 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Springfield East 2*
Number of rooms: 66
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Also Known As:
Super 8 Springfield
Super Eight Springfield
Springfield Super Eight
Springfield Super 8
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Questions & Answers

Questions? Get answers from Super 8 Springfield East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own water as the hotel charges $1 for small water bottle.”
 of 5 bubbles 286deepaks, 24 Feb 2017 | Read review
“Stay elsewhere”
  • Behind the toilet
  • Air vent
  • Air Conditioning wiring
 of 5 bubbles olphart43, 15 Sep 2016 | Read review
“We overlooked the car park, but it was quiet even though there were quite a few vehicles on.”
 of 5 bubbles rossyroamer, 8 Jun 2016 | Read review
“Ask for the back side away from traffic.”
 of 5 bubbles palucas6, 28 May 2016 | Read review
“Ask for a room on the back of the building, front can be a little noisy with street traffic.”
 of 5 bubbles 2mutsch, 3 Nov 2015 | Read review
5 of 5