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Crowne Plaza Springfield

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Traveller (127)
Room & Suite (117)
Dining (12)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
“top floor”(12 reviews)
“smokey bones”(7 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (408)
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LanguageEnglish
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109
130
89
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25
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All reviewsregistration desktop floorsmokey boneslarge bathroomconference centerking bedparking lotupon checknice stayindoor poolconventionsaunahootersbanquetpillowsplugsstarbucks
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1 - 5 of 403 reviews
Reviewed 1 March 2018

We received a nice big room which was nice. I think they should invest in new Vacumms though seems like room and hall ways were not as clean as should be. The checkin clerk and room service were very nice and appreciate hotel that has...More

Thank Laura M
Hotel's Favourite
Reviewed 13 February 2018

I was in town for work, and stayed at the Crowne Plaza during my stay. They provided me with an upgrade, which is on the 12th floor, and offer really nice views and are very spacious. That said, I am very sensitive to traffic noise,...More

Thank Jodi R
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 19 February 2018

Thank you for writing a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay. We do get many compliments on the beds and are happy you were able to get a great nights sleep!...More

Reviewed 20 February 2018

I stayed here for a WIC conference and everything was wonderful. When I arrived, I was early so my room was not ready, no big deal, they told me to check back in 30 minutes, I had a conference to attend, so that 30 minutes...More

Thank Kami1129
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 21 February 2018

Thank you for taking the time to write a review. Our guests feedback is very important to us. I do apologize for the challenges you encountered getting into your room however I am glad to hear the team was able to follow up to ensure...More

Reviewed 14 February 2018 via mobile

I wish a general manager or someone from corporate, just visit the restrooms near the bar Definitely smells like a train station public restrooms.... yuck It’s like no one is really cleaning it daily. Smells like pee the moment you enter My BF who is...More

Thank gigi g
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 19 February 2018

Thank you for taking the time to write a review. Our guests feedback is very important to us and I do sincerely apologize for the challenges that you and your boyfriend encountered during your stay. Cleanliness is something our guests should never have to question...More

Reviewed 31 January 2018 via mobile

A roomy room with an extra large television and a very comfortable bed. Room was very clean. Nice buffet breakfast with eggs any way you want them. Fresh fruit and yogurt, assorted danishes, cold and warm cereals. A good selection of teas. All this for...More

Thank Drgole
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 February 2018

Thank you for staying with us and taking the time to write a review on TripAdvisor. We are very glad you enjoyed your stay and I will certainly share your comments with our teams. We do hope to see you again when travel brings you...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$105 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (127)
Room & Suite (117)
Dining (12)
Pool & Beach (9)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stephaniesu1984
7 August 2017|
AnswerShow all 2 answers
Response from Bryan S | Reviewed this property |
sorry, I stayed in a standard room, it was pretty bare bones-
0
Votes
Vikki A
22 May 2017|
AnswerShow all 2 answers
Response from Julie W | Reviewed this property |
sorry I didn't have a chance to use the pool
0
Votes
Room Tips
"Ask for any upgrade room."
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"If you are sensitive to street noise, ask for a room towards the middle of the hotel"
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"higher floor is were we very and it was great"
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"A great place to stay if you don't actually need to be downtown"
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