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The pros of this hotel: it's by lots of restaurants, they have good rates, the rooms are modernized, and the close proximity to sight seeing attractions. The cons: it's by a highway,so it can get noisy at times, and being understaffed. On the first night...More
Came down to Springfield to visit colleges for my niece. We checked in kind of late and when we got to our room it wasn't very tidy. Went down to the front desk and spoke to Ryan who immediately apologized and offered us a different...More
Thank Jamila W
Response from AFiler, General Manager at Crowne Plaza Springfield
Thank you for taking the time to tell us about your stay. Our guest feedback is very important. I do apologize for the challenge you encountered upon check in but very glad to hear that Ryan was able to make it right. The teams...More
The hotel is very nice. The registration is located on the second floor. Very friendly staff. Unfortunately my room was close enough to the elevators where I could hear them all night. Other than that I really enjoyed my stay. The room was very nice....More
First of all, the front entrance looked deserted, unattractive, and unwelcoming. Registration desk was located on the second floor, however, there was an escalator leading primarily to the location as one enters the facility.
Night time noise from room doors always closing with a bang,...More
Great place. Had a nice room. Comfy bed. Hated to give that up to go home.
Pool and jacuzzi were relaxing. The sauna however was falling apart. Boards were missing leaving tops of screws exposed. Great way to get scratches if you don't see them....More
US$104 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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