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Stayed for two nights for a conference last week. Tried to check in an hour early but room was not available. Came back at three and the room was ready. Though check-in was slow with 5 people in line and only one clerk available. probably...More
I was in town for work, and stayed at the Crowne Plaza during my stay.
They provided me with an upgrade, which is on the 12th floor, and offer really nice views and are very spacious. That said, I am very sensitive to traffic noise,...More
Thank Jodi R
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 19 February 2018
Thank you for writing a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay. We do get many compliments on the beds and are happy you were able to get a great nights sleep!...More
The front desk staff seemed disinterested in the check in process. No overview of hotel amenities. The room was very dusty and it appeared to have been a while since it had a deep cleaning. Room service was good and the employees in the lounge...More
Stayed there for a conference, check in was fast and friendly, the place was also very clean both the ground and the building. I got checked in right away and was greeted with a very nice upper-scale room, I had a very comfortable bed and...More
Front desk clerk had no clue which rooms were near the freeway. Contrary to my request, she gave me a room right over the freeway. A quick trip back to the front desk and I got a room closer to Dirsken Parkway. Other than that,...More