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    Crowne Plaza Springfield

    3000 S Dirksen Pkwy, Springfield, IL 62703-4504
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    30/07/2017 31/07/2017
    US$85
    US$85
    US$85
    Traveller (123)
    Room & Suite (87)
    Dining (12)
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    Overview
    • Excellent26%
    • Very good34%
    • Average23%
    • Poor11%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Springfield
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    Hotel deals
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (386)
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    There are newer reviews for Crowne Plaza Springfield
    See the most recent reviews

    121 - 125 of 381 reviews

    Reviewed 5 October 2015

    My daughter's softball team was supposed to stay there this weekend. I was initially making my reservation with a very nice customer service person. As we were talking of rates and "rewards memberships", our team rate "disappeared". She told me to call the front desk...More

    Thank David D
    Response from IHGCare, Guest Relations Manager at Crowne Plaza SpringfieldResponded 20 October 2015

    Dear David D, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, and it is nice to read about your positive feedback on the level of service received from our reservations team....More

    Reviewed 4 October 2015

    Stayed on a renovated floor that had the new carpet smell in the room and hallway (9th floor) but the windows thankfully opened up. The room and hotel are beautiful and comfortable. HUGE negative is the lack of wi-fi or any kind of internet connection...More

    1  Thank MaxieandLucy
    Response from IHGCare, Guest Relations Manager at Crowne Plaza SpringfieldResponded 21 October 2015

    Dear MaxieandLucy, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you found...More

    Reviewed 17 September 2015

    This Crowne is a bit on the disappointing side, although the hotel is undergoing renovations it isn't there yet. My room was updated and quite nice, very much felt like a Crowne hotel room should. If you are a IHG member the internet charges are...More

    Thank BasenjiJack
    Response from Joseph Z, Guest Relations Manager at Crowne Plaza SpringfieldResponded 3 November 2015

    Thank You for taking your time to share your thoughts and review of our hotel. I'm glad you were able to enjoy one of our newly renovated rooms, friendly and accommodating staff members, and the dining options within the hotel as well as in our...More

    Reviewed 8 September 2015 via mobile

    We saw a lot of negative reviews for room issues and comfort. Fortunately for us, our room was very nice. Nice, well appointed room. Modern style and bathroom. Bed was also very comfortable. We could tell that the hotel was loud like many reviews mentioned,...More

    Thank nowocke
    Response from Joseph Z, Guest Relations Manager at Crowne Plaza SpringfieldResponded 3 November 2015

    Thank you for the feedback and review of your stay with us. As we wind down the renovations of our guest rooms and public spaces, I am glad to see that many of the past reviews with issues of comfort and experience are behind us,...More

    Reviewed 7 September 2015 via mobile

    Where oh where to start?!? We traveled here for a wedding ... the bride & groom had reserved a group of rooms for us. 9 individual families had 9 separate rooms & every one of us had problems. 1) Our toilet just about overflowed after...More

    2  Thank AshleyBenedict
    Response from Joseph Z, Guest Relations Manager at Crowne Plaza SpringfieldResponded 4 November 2015

    Thank You for your candid, and detailed review of the issues experienced by you and your family members while staying at our hotel. As a member of the new Senior Management team at the hotel, I wish I could provide explanations or reasons to the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$104 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, IHG, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Springfield
    • Also Known As
    • Crowne Plaza Springfield Hotel Springfield ,
    • Springfield Crowne Plaza
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    Traveller (123)
    Room & Suite (87)
    Dining (12)
    Pool & Beach (7)
    Hotel & Grounds (107)
    Bathroom (22)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Vikki A
    22 May 2017|
    Answer Show all 2 answers
    Response from Julie W | Reviewed this property |
    sorry I didn't have a chance to use the pool
    0
    Votes
    Room Tips
    "It's a fourteen story building so sound issues are not a problem, Most of the convention folks i spoke to..."
    Read review
    "Room was spacious"
    Read review
    "Choose a different hotel in the immediate area. There are several."
    Read review
    "When you enter the hotel, go up the escalator to the 2nd floor to register! Ask for a corner room or near..."
    Read review
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