We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Starting with the positive: The front desk staff was friendly and polite.
Sadly, that's it for the positives. The overall condition of the common areas is fair at best. I had to request a room change after discovering insects crawling around the nightstand and bed...More
1 Thank Escapeologists
Response from Rodney M, General Manager at Quality Inn & SuitesResponded 31 August 2015
Dear Valued Guest,
I find it unimaginable that you had a stay like this at my hotel. I have managed hotels for 25 years and devote many hours per week to this Quality Inn and Suites. I take alot of pride in my work and...More
I spent two nights at this hotel recently going to and from a convention. The people at the desk were friendly and helpful. The room was clean and the bed comforable. My room had a fridge, microwave and coffee maker--a big plus. Wi-fi worked fine....More
We got the King bed with whirlpool suite. It was fantastic. The whirlpool was really clean and super hot water. Wasn't too loud and had a timer. The bed was comfortable. Has a refrigerator which is really nice. The A/C unit was very nice and...More
The room was nice and clean. Went to bed and it reminded me of the old sway back horse you saw on the Three Stooges. We were on a 2 week vacation and this was the worst night's sleep we had of the 15 different...More
My family (spouse, child, two dogs and myself) stayed here a couple of days to tour Springfield. It's a short drive from downtown where the majority of attractions are and close to a mall where picking up amenities you might need is easy. The room...More