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Holiday Inn Express Springfield

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255 Reviews from our TripAdvisor Community

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Showing 250: English reviews
bristol, wi
Reviewed 23 July 2016

Got this last minute through Hotwire so only paid $74 including taxes. It was just a quick overnight stop so I wasn't too worried if things weren't great. All in all, the hotel was OK. My particular room though did have some maintenance issues. 1. the latch on my door did not latch unless I slammed the door very hard....

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Helpful?
Thank Terrie D
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear Terrie D, I like honest reviews too! And I am so sorry to hear there were so many maintenance issues during your visit. We are in the process of adding some extra amenities to the hotel, including new ice machines and new door locks. I hope the next time you are in town, you will give us a second...

Reviewed 18 July 2016

My husband and I were traveling through Springfield. I call HOI as we were coming into Springfield to book a hotel for my husband and I. Noah at the front desk answered the phone. I explained that I needed a room and would like to use my discount. He asked why the discount was applicable. I explained that it was...

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Helpful?
1Thank Imhonest2
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Hello Imhonest2, Thank you for your honest feedback. We all here strive for perfection, and it sounds like the treatment received was a lot less than perfect. That being said, I've been racking my brain trying to figure who you could have spoken to at our hotel. We do not have anyone named Noah here. Also, most of our superstar...

West Lawn, Pennsylvania
Reviewed 7 July 2016

We've come to rely on the HIE brand for most of our family travel plans. We stayed here for one night on our way from Chicago to Kansas City to see the Lincoln home and museum. The hotel is located close to the interstate with lots of quick food choices nearby. It was clean and the breakfast was fine. We...

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Helpful?
Thank Mailcommando
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Thank you so much for taking the time to share your feedback with us. I'm so glad to hear you enjoyed your stay, and we look forward to hopefully seeing you again the next time you're in town! Warm regards, Shane B- General Manager

Medina, United States
Reviewed 5 July 2016 via mobile

We stayed for 2 nights. First day could not park in handicap parking, lot was roped off. No pool in building, you had to go next door. Had problems with coughing at night and found problem in air vents (see picture attached). They were full of dust. No ice on first or second floor. The second night housekeeping was vacuuming...

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Helpful?
Thank Edward D
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Hello Mrs. Dagg, As I said when I spoke to you at the front desk, I sincerely apologize for any issues with the room during your stay. We strive for perfection, as I had mentioned, and I am so sorry to hear we weren't able to deliver. I'm glad we were able to compensate you for your troubles, and I...

Genoa, Illinois
Reviewed 28 June 2016 via mobile

We stayed at the Holiday Inn Express on Dirksen in Springfield this past weekend. We checked in on Friday and checked out Sunday. The breakfast was decent. The gravy for the biscuits looked gross but the omelettes were delicious. It's a typical continental breakfast. I would like to also note that the front desk staff was very courteous and helpful....

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1Thank Kerri76ron82
MgrHIX, General Manager at Holiday Inn Express Springfield, responded to this review

I am so sorry to hear about the issues you encountered during your stay. I know that standing in water to take a shower can be very unpleasant! I'm sorry you had to deal with that along with not receiving service on Saturday. I have passed these comments along to the housekeeping manager in order for her to properly address...

Dorset
Reviewed 21 June 2016

We stayed here on an organised tour, so had previously stayed in other brands of hotel. Heaved sigh of relief when this turned out to be up to the best of HIE standards. A nice modern hotel with all the usual amenities. The Crown Plaza next door had a great bar which also also served food. We would certainly stay...

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Helpful?
Thank TexasJeffDorset
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Wow! So glad to hear we were able to exceed your expectations! Thank you for kind words, and we look forward to hopefully seeing you again the next time you are in town. Warm regards, Shane B- General Manager

South Lyon, Michigan
Reviewed 3 June 2016

Clean, well maintained modern rooms at a good price. Complimentary breakfast is good. The location is near to the Lincoln sites and restaurants. Have to compliment the maintenance staff. On our way back to our room after breakfast we stopped at the desk to mention a slow running drain. The maintenance guy almost beat us back to the room! Top...

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Thank gblack7205
MgrHIX, General Manager at Holiday Inn Express Springfield, responded to this review

It's so great to hear comments like this regarding the staff. We aim to please and always try to go above and beyond. Thank you for your business and your feedback.

Chicago, Illinois
Reviewed 19 May 2016

Clean, looks like newly renovated (not sure), spacious rooms, fast wifi, easy to get from the interstate. I was pretty impressed. Good fast food options near by. my room came with a mini fridge and microwave. Liked the room and ease of getting to this place. However, breakfast could have been better..

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Helpful?
Thank 4day_weekTraveler
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Thank you for taking the time to respond and tell us how we did. Impressive is what strive for every day! We hope the next time you're in town, you'll stop in and see us again. Warm regards, Shane B - General Manager

Chicago, Illinois
Reviewed 7 May 2016

Located on a strip where there are several hotels and motels, this Holiday Inn Express has been undergoing renovations. When you enter the lobby, you'll notice that it is very contemporary and well done. There is also an area for the continental breakfast just across from the reception desk. The rooms are very nicely appointed and ours was pretty recently...

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Helpful?
Thank Allen21096
MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

Our team is excited to be a part of the new "Formula Blue" product that Holiday Inn Express is rolling out. It's a very modern and retro design that provides everything our guest needs from Kuerig coffee machines to numerous outlets/USB ports. Thank you for your business and your comments.

A TripAdvisor Member
Level Contributor
16 reviews
2 helpful votes
Reviewed 24 April 2016 via mobile

Stayed here for business with a friend. Booked my hotel through Expedia. Check in was the quickest and easiest of any hotel check in. The staff has been friendly. The hotel is currently under construction, but it didn't impede our stay. The breakfast had a good selection with hot food included also. There is a workout room with some nice...

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Thank A TripAdvisor Member
MgrHIX, General Manager at Holiday Inn Express Springfield, responded to this review

I am pleased to hear you were satisfied with the accommodations. Have you had a chance to look into our Rewards program? IHG offers one of the best programs in the industry. Book direct with us next time you stay to take advantage of the perks!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Springfield, IL features 140 deluxe guest rooms including, 2 parlor suites. All rooms are equipped with microwaves and fridges, Kuerig coffee makers, hair dryers, iron/ironing boards, and free high speed wireless Internet access. The Holiday Inn Express Springfield has one meeting room, a fitness center, and a guest laundry facility. Every morning a deluxe hot complimentary Continental breakfast is served from 6:30am-9:30am in the hotel great room. Holiday Inn Express guests are able to utilize all Crowne Plaza Hotel's facilities next door i.e. Indoor pool, whirlpool, sauna, and the restaurant/lounge. We are conveniently located directly off Interstate 55 (exit 94) and historic Route 66. The hotel is located near the World Headquarters for Bunn-O-Matic Corporation, HD Smith, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Holiday Inn Express-Springfield is minutes from historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. Just minutes from the Illinois State Fair Grounds and numerous golf courses. ... more   less 

Additional Information about Holiday Inn Express Springfield

Address: 3050 S Dirksen Pkwy, Springfield, IL 62703-4504
Region: United States > Illinois > Springfield
Price Range: $138 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Hotel Style:
#13 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Springfield staff and other travellers.
2 questions
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Chicago, Illinois
Fond du Lac, Wisconsin
over a year ago

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Questions? Get answers from Holiday Inn Express Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a King Suite if available.”
 of 5 bubbles lindadM9770VF, 10 Mar 2017 | Read review
“Rooms were quiet. Showers were hot. Staff was friendly. Prices were good.”
 of 5 bubbles goodartrocks, 3 Sep 2016 | Read review
“Don't stay on the ground level.”
 of 5 bubbles interstate35, 24 Aug 2016 | Read review
“We were on the 3rd floor facing the Crowne Plaza, very quiet although the view wasn't spectacular”
 of 5 bubbles 795estellab, 3 Aug 2016 | Read review
“Get a room on the south side, or you will have a view of the back side of another hotel.”
 of 5 bubbles 894hca, 21 Sep 2015 | Read review
5 of 5