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All reviews pool area was clean hot tub turkey sausage minute drive bed was comfortable staff was friendly the breakfast area breakfast lady waffles the hotel is clean third floor stayed here for two nights average hotel per night fresh fruit room was large nice stay
Visited 10/12-14 2018 for a family reunion. There were 22 of us....great grandparents, grandparents, kids and grandkids. Staff gave us a private meeting room for our meals and 'family time'. Everyone was extremely helpful, even taking multiple family pictures of us!
Pool and hot tub...More
Thank Randy H
Response from MarkM10074, General Manager at Fairfield Inn SpringfieldResponded 1 week ago
Dear Randy H
On behalf the entire team of the Fairfield Inn Springfield thank you so much for taking the time to share your glowing review with the Trip-Advisor community. It is always encouraging to hear positive feedback, particularly when it comes from those who...More
Driving cross country, stopped for the night. Hotel was very close to 44 so easy on and off. There is a big shopping mall
about 4/5 miles straight down the street. There is a Walmart across the street. Lots of eating places very close. The...More
Response from MarkM10074, General Manager at Fairfield Inn SpringfieldResponded 10 September 2018
Thank you so much for taking the time to share your glowing review and great description of our property with the TripAdvisor community. It is so motivating to read that our staff could not have been any nicer. It was indeed a pleasure...More
We stayed here for a wedding that we were attending. The hotel was very clean and the staff was hospitable. Beds were comfortable. It was centrally located to all of the places that we were going to for all of the wedding festivities.More
1 Thank P4146KOjulieo
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 28 August 2018
On behalf of the entire hotel team, we want to thank you for sharing your glowing review with the TripAdvisor community. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
The hotel is decent. The customer service at the front desk was good; however, when we arrived, the front desk agent was smoking a cigarette right outside the front door, so guests must walk through a cloud of smoke to enter while employees lounge. This...More
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 25 August 2018
We appreciate taking the time to share your review with the Tripadvisor community. Maintaining a fresh atmosphere within the hotel premises including entrance is always a key priority. On behalf of the entire team, I sincerely apologize for falling short of your expectations....More
Because of a family medical situation we stayed 19 days. The people were absolutely supportive and went out of their way to make our situation the best it could be. Madonna, Erma, and another we did not get her name are excellent representatives you want...More
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 1 August 2018
On behalf the entire team of the Fairfield Inn Springfield thank you so much for sharing your glowing review with the TripAdvisor community. We are so glad to read that the team was able to exceed your expectations and anticipate your needs during...More
All Rooms come with a refridgerator, and some or our standard Kings and 2 Queens come with both Micro and Fridge. Our Executive Kings though, come with both the Fridge, Micro, and a little bit more room