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Comfort Suites

Traveller (9)
Room & Suite (11)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS

Location

Full view
258Reviews
39Photos
3Q+A
40Room tips
Traveller rating
  • 187
  • 58
  • 6
  • 3
  • 4
Time of year
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  • English
Popular mentions
Employees at the welcome desk were exceedingly friendly. Check in was a breeze. Rooms were all adjoining and exactly what we requested. Beds were comfortable and rooms were very clean. I slept like I was at home. In the morning, the breakfast area was chaotic; a youth
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Response from John S, Manager at Comfort Suites
Responded 2 days ago
Dear jordanz243, Thank you for providing feedback regarding your recent stay at our hotel! On behalf of our team, we thank you for choosing Comfort Suites in Springfield! My General Manager, Justin and I are very happy to hear that you enjoyed the hospitality that was provided throughout your stay! Thank you again, and we look forward to welcoming you back the next time you're in town!!!
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From the moment I walked into the lobby during check-in to the moment that I left two days later I was thoroughly impressed with this Comfort Suites hotel. The staff greeted me with smiles and were friendly and helpful. The room was updated with plenty of electrical outlets
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Response from John S, Manager at Comfort Suites
Responded 2 days ago
Dear RICH R, Thank you for providing feedback regarding your recent stay at our hotel! On behalf of our team, we thank you for choosing Comfort Suites in Springfield! We're very happy to hear that you enjoyed the amenities of your suite, and the hospitality provided by our staff! Thank you again, and we look forward to welcoming you back the next time you're in town!
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We spent two nights. Our room was clean, the bed was comfortable and there was plenty for breakfast. It was quiet, traffic noises were not an issue. The staff was friendly. Easy access to downtown and the Lincoln Museum.
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Response from John S, Manager at Comfort Suites
Responded 4 weeks ago
Dear Nancy J, Thank you for providing feedback regarding your recent visit! On behalf of my staff, we're delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back the next time you're in town!
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Hotel staff was friendly and helpful. They honored our request for a quiet room upstairs just as we asked. Breakfast was good, coffee was hot. We would certainly go back next time we travel to Springfield.
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Response from John S, Guest Relations Manager at Comfort Suites
Responded 16 Jan 2019
Dear traveldean23, Thank you for taking time out of your day to let us know about your recent visit to our hotel! My staff and I are very delighted to hear that you enjoyed the hospitality provided during your stay, and we look forward to welcoming you back the next time you're in town!
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I stayed at the Comfort Suites over the Christmas Holidays. I was in and out visiting family and each time I returned I was always greeted with a smile. , Zach, Erica and John were the three people I interacted with the most who fit the description of professional, kind and
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Response from John S, Guest Relations Manager at Comfort Suites
Responded 30 Dec 2018
Dear Newtraveler1225, Thank you for taking time out of your day to let us know about your recent visit to our hotel! Guest satisfaction is our number one priority, and we can't thank you enough for the kind compliments. We hope you had a very happy holiday season, and wish you a happy 2019!!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementComfort Suites
Guest room with king bed
Photo provided by managementComfort Suites
Guest room with desk area
Photo provided by managementComfort Suites
Guest room with kitchenette
Photo provided by managementComfort Suites
Guest room with sofa sleeper
Photo provided by managementComfort Suites
Guest room with one bed
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We used the pool recently (early July 2016) but there is no hot tub.
0 votes
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Sorry I am just seeing this. If I remember correctly they didn't.
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Apologies but that was not my review! I stayed there on February 16 2016 and don't participate in their point program. I liked this hotel and would return when back in the area. Good luck anyway!
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"Let them know in advance what you need and they will try to accommodate. In door heated pool during the winter is a bonus!"
"Location and great price."
"We had a great view, it is on the edge of town but close driving distance to many areas to visit."
"DOn't stay here. There are a lot of nice hotels in this area. When we return we will stay somewhere else."
"Just let them know your expectations and they will definitely help meet them"
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PRICE RANGE
US$92 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel springfieldcomfort suites springfieldspringfield comfort suites
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
91
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