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Comfort Suites

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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Rock Falls, Illinois
Reviewed 5 September 2016

Very clean and comfortable. Staff very nice. Nice am breakfast. Loved the big king bed. Rooms are large, great shower. Location is good, just off of Interstate 55. Lots of restaurants in the area. Fairly quiet.

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Helpful?
1Thank lillieg978
gm_il127, General Manager at Comfort Suites, responded to this review

Dear lillieg978, Thank you for publishing such nice comments on TripAdvisor regarding you recent stay at the Comfort Suites Springfield, IL We take great pride in exceeding our guests expectations. I am happy to hear you enjoyed the comfort of your room and found our team to be courteous. We hope that if you are in the Springfield area again...

Reviewed 4 September 2016 via mobile

Everyone is very friendly. Rooms are spacious, beds are comfortable, and the hotel is very clean. Always appreciate good service in breakfast area...Jose, Lisa and Tanya took great care of everyone. Several restaurants very close.

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Helpful?
Thank Sandra G
Chicago, Illinois
Reviewed 30 August 2016

Didn't have a lot of time to spend here, but found the people helpful, the property comfortable, the room lovely, the shower heavenly, the bed quite cozy and very clean. Couldn't have asked for anything more!

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Helpful?
1Thank nspnspnsp2016
gm_il127, General Manager at Comfort Suites, responded to this review

Dear nspnspnsp2016, Thank you for taking the time to post your great review on TripAdvisor. We are glad to hear that you found your room to be cozy & clean! We take pride in exceeding our guests expectations and happy to hear you enjoyed your time here with us. We hope you choose the Comfort Suites of Springfield in the...

Reviewed 29 August 2016

We recently stay here for our visit to the Illinois State Fair it was a great choice. The Hotel is surrounded by great restaurants and not far from the State fair grounds. Justin at the front desk was amazing in every aspect of hospitality Johnny on the spot with information and recommendations. Great hotel, great staff and great location. Will...

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Helpful?
1Thank 3gmomChicago
gm_il127, General Manager at Comfort Suites, responded to this review

Dear 3gmomchicago, Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Comfort Suites, Springfield, IL We take great pride in exceeding our guests expectations and glad that you found Justin amazing! I will certainly pass your feedback along to him. We hope that if you return to Springfield that we will be your choice in...

Bicknell
Reviewed 28 August 2016 via mobile

Good 3 day stay, quite room and lots of space, nice pool amd hot breakfast, only negative was computer was broken ans I needed to print business documents, overall a good stay, would come back to this hotel any tome, personnel were friendly and most helpful

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Helpful?
1Thank Frank L
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Frank L Thank you for posting your feedback on TripAdvisor. I would like to apologize that you weren't able to print your documents. It is through your comments that allows us to exceed our guests expectations! We take great pride in providing excellent customer service and am pleased to hear that we will be your choice when traveling to...

Reviewed 28 August 2016 via mobile

The room was very nice, clean, bed was comfortable. The suite was a value compared to other places we have stayed. The desk attendant was polite and helpful advising places to eat. We would definitely stay here again if we are coming through this area again.

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Helpful?
Thank merle v
gm_il127, General Manager at Comfort Suites, responded to this review

Dear merle v, Thank you for posting such a nice review regarding your recent stay at the Comfort Suites of Springfield. It is feedback from our guests that make it possible to provide excellent customer service, clean & comfortable accomodations. We look forward to seeing you again in the future! Sherri White, CHA General Manager

Reviewed 22 August 2016

Stayed here as a family of four and had a great time! We booked the King bed suite with a fold out couch for the kids, and it was perfect for my 9 and 6 yr old sons. Clean room, modern hotel, friendly service, great breakfast selection, nice indoor pool, washer and dryer available to guests... we'll definitely be back...

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Helpful?
1Thank Sarah D
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Sarah D, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at the Comfort Suites Springfield, IL. We take great pride it trying to exceed all of our guests expectations! I am happy to hear that all of the amenities that we have to offer have met your needs and we look...

Duluth, Georgia
Reviewed 21 August 2016

Everythng was right about our room: huge bed with a very comfortable mattress; ample seating (small couch and recliner in addition to the desk chair); spacious bathroom with equally large shower stall. All of the furnishings seemed new and all of the utilities (A/C, internet, water) worked well. No outside noise. The complimentary breakfast was the usual fare; one thing...

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Helpful?
Thank mikeofduluth
gm_il127, General Manager at Comfort Suites, responded to this review

Dear mikeofduluth, Thank you for your great response regarding your recent stay at the Comfort Suites Springfield, IL The best of your review is that you checked out with a great experience and felt of staff was friendly and courteous! We hope to see you again if your travels ever bring you back to Springfield. Have a great day! Sherri...

Springfield, Illinois
Reviewed 20 August 2016

We had booked a suite for my granddaughter and friends for her birthday and before going to the fair. Sabrina at the desk was so sweet and helpful on the phone , got us a great rate and understood exactly what we needed in a room. I would recommend this hotel to anyone. We also had a great breakfast there...

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Helpful?
Thank kstumpf0918
gm_il127, General Manager at Comfort Suites, responded to this review

Dear kstumpf0918, Thank you so much for outstanding review regarding Sabrina, she certainly is a sweet person and I will definitely let her know about your review! It is our goal to exceed all of our guests expectations and needs! We hope you choose the Comfort Suites should you ever need lodging in Springfield again. Sherri White, CHA General Manager

Euless, Texas
Reviewed 9 August 2016

I have a regular run to Hammond Ind and when I stay in Springfield Ill, I stay here! Great place to rest, truck parking, across the street from an IHOP, Hooters, Outback, Applebees and a Smokey Bones BBQ Bar and Grill. Easy On and Off Freeway. The rooms have LAL the right amenities. Internet, Good TV, Coffeemaker, Fridge, Mocrowave, Great...

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Helpful?
Thank cliffsiler
gm_il127, General Manager at Comfort Suites, responded to this review

Dear cliffsler, Thank you for publishing your kind review regarding the Comfort Suites Springfield, IL And your loyalty to our hotel, we try our best to exceed all of our guests expectations! We certainly hope that you continue to use our hotel. Thank you and have a great day!' Sherri White, CHA General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 2620 S Dirksen Pkwy, Springfield, IL 62703-4506
Region: United States > Illinois > Springfield
Price Range: $112 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#3 Romantic Hotel in Springfield
#4 Family Hotel in Springfield
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are nice and quiet”
 of 5 bubbles grandmatammy50, 6 Nov 2016 | Read review
“Very quiet in our room.”
 of 5 bubbles missouritourists, 26 Oct 2016 | Read review
“Third floor worked for us since the elevator is close by.”
 of 5 bubbles barglof, 13 Sep 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“First floor by the pool was great!”
 of 5 bubbles SueD342, 11 Jul 2016 | Read review
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