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Courtyard Boston Cambridge

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Courtyard Boston Cambridge
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197 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Potomac, Maryland
Reviewed 2 days ago NEW

Stayed here for a week on a business trip. The hotel was recently renovated and thus, everything is moderately new/updated. The hotel itself is in a convenient location geographically being right on Memorial Drive making getting anywhere reasonably easy with taxis/Uber or if you have your own car. Public transportation in the form of access to the Boston subway (referred...

Thank GL726
Management response:

Thank you for providing us feedback on your stay at the Courtyard Boston Cambridge. I'm delighted hear that you had a good stay and was able to take advantage of the local area. I apologize on your experience with the mattress in your room and I will pass this information along to see if we can change out any old...

Santa Clara, United States
Reviewed 6 days ago NEW

If you enjoy a terrible night's sleep and waking in the morning with crippling back and neck pain, then this is the hotel for you! We asked them to change the mattress and they said that they would flip the mattress, which still made it just as bouncy and collapsed on either side. The pillows are rock hard and the...

Thank Dan V
Management response:

Hello Dan V, We are very sorry that you did not enjoy a good night sleep during your stay at the Courtyard Boston Cambridge. I'm really surprised that your mattresses was not up to standard. Typically, our beds and pillows are very comfortable. If you could contact me directly, I would like to get further details. Thank you again for...

Seattle WA
Reviewed 1 week ago

The hotel was extremely clean and I was upgraded to a corner room suite overlooking the river. Room had a huge king bed and very comfortable. Rooms had alot of space and was a corner room. Highly recommend the corner rooms. Hotel has a bar restaurant on site but it does not stay open late. You can catch a quick...

1Thank TikiTravels
Gilbert, Arizona
Reviewed 1 week ago via mobile

I expect comfortable beds, decent Bistro food, and good service. The bed was quite uncomfortable, and the bistro was crowded with warmed-over food that was not good. This hotel is in a great location, and the staff was friendly. But, the conversion from whatever it was before was not done well. Good views from the higher floors, but the space...

Thank Paul P
Management response:

Hello Paul, I would like to apologize on behalf of the entire hotel, that your stay did not meet and or exceed your expectations. Typically, our guestroom beds are comfortable and the restaurant service is pretty good and fast. I will share your feedback with our Housekeeping and Food & Beverage team in order to improve services in the future....

Reviewed 2 weeks ago

Have stayed here a few times for business travel. Staff are very friendly and helpful. Good large hotel rooms and very clean. About a mile walk to Harvard Square and in a nice quiet neighbourhood with views right on the river. Breakfast offers could improve though.

Thank Sheila K
Buffalo, NY
Reviewed 2 weeks ago

I stayed at this Courtyard for one evening while on a business trip in March. There is a parking ramp connected to the hotel, so you don't need to go searching for parking. Overnight parking is $35, not cheap, but par for the course in a big city. The front desk clerk was very friendly and was able to check...

Thank Nittany&Fargo
Baku, Azerbaijan
Reviewed 3 weeks ago

I am sharing from my personal experience with Courtyard Marriott Hotel in Cambridge. Overall negative experience with the hotel that started with unprofessional attitude of the staff not knowing that Marriott is part of the Starwood Preferred Guest (SPG) system prior to my arrival and ending with low level service at the check out. Multiple examples to support the above:...

2Thank Diana_from_Baku
Corey C, Operations Manager at Courtyard Boston Cambridge, responded to this review

Dear Diana_from_Baku, Thank you for reaching out on Tripadvisor regarding your most recent stay. Our number one priority is to ensure every guest is completely satisfied. When we fall short of that, I am most concerned. I will not offer any excuses for the service you received, as there simply are none for poor service. Our hotel is located in...

Manchester, New Hampshire
Reviewed 3 weeks ago via mobile

Stayed one night in late February. In town to see a show with the wife. Room was spotless, beds comfy, nice linens and toiletries. Check in was a breeze. We ubered to and from our show, which was 2 miles away in Brookline. $7 each way. $35 a night to park at hotel, come and go as you please. Not...

Thank Plebow14
Kansas City, MO
Reviewed 3 weeks ago

While this hotel is in Cambridge, it is one of three choices that is located very close to Boston University, where son attends. It is within walking distance of Commonwealth Ave and other BU points of interest. This is an interesting property, you can tell it has been renovated recently. Trader Joes and Starbucks are practically in the same parking...

Thank aci2005
Reviewed 4 weeks ago

Staff at check in was friendly, we went up to our room. The keys did not work. Went down to the front desk, keys still didn't work. They sent maintenance who showed us that they worked just fine. I know how to use a hotel key, my boyfriend and I each tried many times and then it worked just fine...

Thank ISellSyn
Corey C, Operations Manager at Courtyard Boston Cambridge, responded to this review

Dear ISellSyn, Thank you for taking time out of your busy day to let us know about your most recent stay. I have passed this information along to the Director of Engineering and the Front Office Manager so we can ensure it is an isolated issue. We strive ourselves in absolute guest satisfaction and when we fall short of that...

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Courtyard Boston Cambridge

Address: 777 Memorial Dr, Cambridge, MA 02139-4614
Region: United States > Massachusetts > Cambridge
Price Range: $249 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Boston Cambridge 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Courtyard By Marriott Boston Cambridge Hotel Cambridge
Cambridge Courtyard
Cambridge Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Boston Cambridge staff and other travellers.
18 questions
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Questions? Get answers from Courtyard Boston Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms on high floor. No noise”
 of 5 bubbles TikiTravels, 20 Mar 2017 | Read review
“High floor”
 of 5 bubbles 377sheilak, 9 Mar 2017 | Read review
“There is a parking fee of approx $35 a day that is not covered by the hotel and not included in the price of the room.”
  • View from the Room
 of 5 bubbles JustinL742, 17 Jan 2017 | Read review
“Preferably the 16th floor for an aerial view of Cambridge”
 of 5 bubbles rotimia122, 28 Dec 2016 | Read review
“Beds and showers are wonderful and the higher floors have great views of Cambridge”
 of 5 bubbles familymemory, 20 Nov 2016 | Read review
5 of 5