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Hotel Tria

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Hotel Tria
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763 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Hsinchu, T'ai-wan, Taiwan
Reviewed 18 October 2016

I regretted to stay here, despite the friendly staff. The price is very high, but the room smelled moldy. They offered continental breakfast, but was just some cheap stuff that could only fill up your stomach, don't expect any enjoying breakfast time. However, I have to admit it is a good location, nearby the Tudor Park. So, you can have...

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Helpful?
Thank Chi-Shiun C
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Thank you for sharing your positive experience as well as giving us an opportunity to improve in some areas. Best, Jennifer

Reviewed 17 October 2016

This is the best deal for your money in the Boston area. You can walk from the hotel to the subway, and the hotel offers free shuttles into the city, too. Lots of shops and restaurants within walking distance of the hotel, and the rooms were clean and very comfortable. I stayed for a couple nights last weekend, and I'm...

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Helpful?
Thank Courtney H
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Good morning Courtney, Thank you for taking the time to share your experience with others. We enjoyed having you as our guest and we look forward to your return. In Hospitality, Jennifer

Portland, Oregon
Reviewed 13 October 2016 via mobile

Clean, friendly service, free shuttle to T or Harvard square...5 min walk to Alewife red line t. Breakfast is hot and wonderful. Walk to a pond nearby. Lots of shopping nearby. Parking is an extra charge.

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Helpful?
Thank Mary K
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Hello Mary, We are happy to read that you enjoyed your stay with us. We hope that you will return next time you are in the Boston/Cambridge area. Thank you Jennifer

boston
Reviewed 12 October 2016

Loud vent outside room and conveniently (sarcasm) located in the hall next to elevator. I couldn't sleep and couldn't open the window for fresh air unless I wanted the noise to be even louder. I'd love a refund. It's the only thing that could erase this bad hotel experience! Awful.

Review collected in partnership with Best Western
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Helpful?
Thank meg337
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Good morning Meg, Thank you for taking the time to share your feedback with us. We can only do better when guests share the constructive feedback. We would love the chance to make this up to you. If you find yourself needing accommodations in the Cambridge area, please contact the hotel directly and ask for the General Manager. In hospitality,...

Reviewed 11 October 2016

The Best Western Hotel Tria was clean and comfortable, with a friendly staff. Our room and bathroom were quite spacious. The Hotel has a small bar and gym, and a decent breakfast buffet. Our room was clean, but I believe the air conditioner had been leaking a bit, as the surrounding carpet was a bit damp. We didn't have any...

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Helpful?
Thank obelch123
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Good morning, We are happy to learn that you enjoyed your stay with us. We want to thank you again for choosing the Best Western Tria Hotel. Thank you Jennifer

Sunnyvale, United States
Reviewed 11 October 2016

Good and convenient shuttle bus service and kind and polite drivers. Great counter staff and breakfast staff. Some rooms were very old and really need to be updated and fixed. Each room with small refrigerator and micro wave, very convenient. Hot coffee and water available 24-hours a day, a nice touch. Daily newspapers and apples are nice touch too.

Review collected in partnership with Best Western
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Helpful?
Thank Antony K
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Good morning Antony, Thank you for taking the time to share what you liked and what could be better. I am proud to read that you found the staff great. We aim to have the best staff in Cambridge. We also appreciate the constructive feedback on the guest rooms. The Hotel will be making some upgrades this winter. We hope...

Granby, Connecticut
Reviewed 9 October 2016

A very nice hotel staff. A very clean room. Great location! Good shuttle services. I would stay at this hotel again. A Starbucks is in the same plaza, Whole Foods, TJMaxx and Trader Joe's is less than a block away.

Review collected in partnership with Best Western
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Helpful?
Thank CDDGranby
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Thank you for sharing with us your experience. We are happy to learn that you enjoyed your stay and that the location was ideal for you. Hope to see you back soon! Best, Jennifer

Raleigh, NC, United States
Reviewed 5 October 2016

Bathrooms and bedroom are quite dirty. Toilets, shower curtains, and bathtub are old and need replacing rather than touch ups. The carpet has a funny smell to it as well. The location of this place is good, but hotel needs work given the nightly cost. There are few options in this area.

Review collected in partnership with Best Western
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Helpful?
Thank Maulik M
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Good morning Maulik, Thank you for sharing your constructive feedback. We are open to hearing what we can do better and we appreciate you telling us the good and the bad. The Hotel will be making some upgrades this winter, we hope you will come back and try us again. In hospitality, Jennifer

Philadelphia, Pennsylvania
Reviewed 5 October 2016

I was very displeased with the service at this hotel. The Continental Breakfast was below par with other Best Westerns I have stayed in. I felt that cleanliness was not a big priority. The bar area was lacking in liquor as well as bar food.

Review collected in partnership with Best Western
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Thank DuchessOpal16
Connecticut
Reviewed 3 October 2016

Stayed overnight for a business trip. The recommended hotels to stay were all $100 more than this one and did not include parking. This hotel was reasonable and parking was free as well! The location is excellent but it is a little tough exiting the driveway due to the traffic. Staff was very pleasant, Room was clean and comfortable. Free...

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Helpful?
Thank Thomas K
HotelTriaGM, General Manager at Hotel Tria, responded to this review

Hello, We want to thank you again for choosing our hotel. We are pleased to learn that you enjoyed your stay and that you found the staff to be pleasant. Hope you will return and stay with us again real soon. Thank you Jennifer

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
One of the premier Hotel's in New England is also Boston's best value, offering 121 brand new or newly renovated guest rooms with mini fridge, flat screen TVs, wired and wireless Internet access, luxurious linens and individual digital climate control units in each room. Guests enjoy a complimentary continental breakfast daily in the expanded breakfast area and affordable parking is also available on site. ... more   less 

Additional Information about Hotel Tria

Address: 220 Alewife Brook Pkwy, Cambridge, MA 02138
Region: United States > Massachusetts > Cambridge
Price Range: $160 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tria 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Tria
Best Western Cambridge
Cambridge Best Western
Hotel Style:
#6 Family Hotel in Cambridge
#9 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tria staff and other travellers.
11 questions
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Port Washington
Southern California
10 months ago
Denver, CO
over a year ago

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Questions? Get answers from Hotel Tria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“306, though it had it's own set of problems, was much quieter than our new room in 412. I would avoid this place altogether though.”
 of 5 bubbles Bookie2015, 14 Feb 2017 | Read review
“Away from construction dumpsters”
 of 5 bubbles N2NY, 16 Jan 2017 | Read review
“Go for a higher floor. Consider the front to avoid the trash and delivery trucks, even though it means facing Concord Ave and the Rotary.”
 of 5 bubbles ComfortSeeker595, 28 Nov 2016 | Read review
“face the rear, high floor”
 of 5 bubbles artnuvo2016, 26 Nov 2016 | Read review
“luxury prices, but not really a luxury hotel”
 of 5 bubbles TomM1951, 21 Nov 2016 | Read review
5 of 5