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Sheraton Commander Hotel

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Traveller (33)
Room & Suite (30)
Dining (12)
Overview
  • Excellent38%
  • Very good47%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“harvard square”(71 reviews)
“garden street”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Sheraton Commander Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Commander Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (244)
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223 results
Traveller rating
85
100
28
7
3
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Time of year
LanguageEnglish
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85
100
28
7
3
Show reviews that mention
All reviewsclub levelharvard squaregarden streetgreat locationdelivered promptlytaxi standharvard law schoolrestaurants and shopsbit datedcorner roomquiet locationroom servicefront desk staffsized bedchecking inclose proximityshort walk
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1 - 5 of 223 reviews
Reviewed 2 weeks ago

Yes the elevator is tiny and slow, but we LOVED this hotel. Nice size room, nice view and a FANTASTIC staff! We stayed on the club level and the breakfast was perfect for us. Cambridge is so annoying to drive through so it was great...More

Thank kidfree
Hotel's Favourite
Reviewed 20 August 2017

We are on a college trip to see six school in five days.We have stayed in a lot of hotels on this trip. This hotel,its staff ,and the location is by far the best experience! The front desk folks are lovely and professional.I explained some...More

Thank jmph9
Response from Michael G, General Manager at Sheraton Commander HotelResponded 21 August 2017

Dear jmph9, Thank you for taking time to review your recent stay with us. Thank you for the kind words about our service team, our hotel and location. It's great that our property worked perfectly for your needs. Please come see us again the next...More

Reviewed 2 weeks ago

This hotel is main and main for Harvard trips. The service is excellent in the hotel and the staff is very attentive. The elevators are a tad tight, but offset by the rooms and views from them. I tend to visit this hotel quarterly.

Thank JohnMMiami
Reviewed 14 March 2018

First the good points: It is convenient if you have business at Harvard. It is near to the metro so downtown Boston is very accessible. The beds are nice and comfy. However if you are expecting the usual level of service and comfort normally associated...More

2  Thank Aequitas6
Response from Michael G, General Manager at Sheraton Commander HotelResponded 5 weeks ago

Dear Aequitas6, Thank you for providing candid feedback from your stay with us. It's great you liked our location and the comfort of our beds. I'm sorry we didn't meet your expectations in other areas. In the last few years we have renovated the entire...More

Reviewed 14 March 2018

Checking in took some time as there was a line. They were really good at promoting SPG loyalty program and if we didn't need to change our towels every night, you would get bonus points. I hadn't signed up for this program, but was told...More

Thank SincerelySyl
Response from Michael G, General Manager at Sheraton Commander HotelResponded 14 March 2018

Dear SincerelySyl, Thank you for your online review of your stay at our hotel. I'm glad you liked our comfortable beds and were able to rest after your meetings. I have passed on your comments to our team and we'll work on improving the areas...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$286 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cambridge
#4 Business Hotel in Cambridge
#7 Romantic Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$286 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cambridge
#4 Business Hotel in Cambridge
#7 Romantic Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
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Traveller (33)
Room & Suite (30)
Dining (12)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Alex G
8 August 2017|
AnswerShow all 8 answers
Response from we4lovetotravel | Reviewed this property |
Sorry for the late reply. There is street meter parking but it’s limited to 2 hours from 8am-8pm Monday-Saturday. There are overnight parking lots that are less expensive but a distance away. Saturday night to Sunday street... More
0
Votes
LanaBee123
24 March 2017|
Answer
Response from Farra L | Reviewed this property |
Yes street parking but it's only on Sunday. You need to have parking permit to park on the street. The parking lot you have to be careful because if you go over the time they will charge you a fee.
1
Vote
LanaBee123
22 March 2017|
AnswerShow all 6 answers
Response from MistyAsh | Reviewed this property |
The club lounge is ok but if you are a tourist it is more fun to try the numerous eating places a several minutes walk away. Of course there is a huge Starbucks nearby whose second floor has a nice view of the bustling... More
1
Vote
Room Tips
"I would guess higher floors are better as gym is on 1st floor. Stay away from end rooms and rooms adjacent..."
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"If possible, choose a corner room as they are a little more spacious."
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"Ask for a room overlooking the Cambridge Common."
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"All the rooms are nice. This was our third stay at this hotel."
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