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Holiday Inn Express & Suites Boston - Cambridge

564 reviews
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Traveller (151)
Room & Suite (66)
Dining (21)
Overview
  • Excellent29%
  • Very good47%
  • Average17%
  • Poor6%
  • Terrible1%
Travellers talk about
“free parking”(62 reviews)
“overflow lot”(14 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (564)Write a Review
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All reviewsfree parkingoverflow lotacross the streethi expressfree breakfastpancake machinehotel lotgreen linelechmere stationstrip malldunkin donutslimited parkingyogurtfridge and microwaveshort walkfront desk stafffew blocks
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1 - 5 of 477 reviews
Reviewed 5 days ago via mobile

Stayed a night before major blizzard at Holiday Inn Express Cambridge. Checked in was fast and served by old lady with very friendly smile. However, she forgot to upgrade our room as spire elite member. Anyway room is quite spacious and showed some old on...More

Thank ucartech
Response from Brian M, General Manager at Holiday Inn Express & Suites Boston - CambridgeResponded 3 days ago

Dear ucartech, Thank you for staying with us and allowing us to provide a warm, friendly respite from the winter storm! We're delighted to hear that our spacious accommodations and location helped you prepare for your long drive ahead. Thank you for being a loyal...More

Hotel's Favourite
Reviewed 2 weeks ago

I checked into this property just before midnight, and was greeted by Joan with a very warm and cheerful smile and a very friendly demeanor. I travel a fair bit, and I don't necessarily expect much from late night staff at smaller properties. However, Joan...More

1  Thank Paul C
Response from Brian M, Manager at Holiday Inn Express & Suites Boston - CambridgeResponded 1 week ago

Paul C, It was great to meet you and hear your wonderful comments regarding the service you received from Joan! It was our pleasure to share them with her and thank her. Individuals like Joan make us think "wow, we are lucky" when we contemplate...More

Reviewed 1 week ago

The hotel is oldish, but well maintained. It is next to a busy road thus the noise pollution is according to its location. However another side of the hotel faces residential area, which makes it a relatively relaxing walk to BestBuy/ moll area. Nothing about...More

1  Thank AlinaVel
Response from Brian M, Manager at Holiday Inn Express & Suites Boston - CambridgeResponded 1 week ago

AlinaVel, Thank you for staying with us. We're glad to hear that you found the hotel well maintained and a nice, easy walk to CambridgeSide Galleria Mall. Still, we're disheartened by your impression as we strive to meet all the basic needs, but we strive...More

Reviewed 2 weeks ago

We got a 2 queen bed room for 3 people. I had the bed next to the "heater". I use that term loosely, because it really was some sort of A/C unit that puts off occasional heat. But here's the problem. When the AUTO thermostat...More

Thank Donald C
Response from Brian M, Manager at Holiday Inn Express & Suites Boston - CambridgeResponded 1 week ago

Donald C, Thank you for your candid feedback, and we sincerely hope you are feeling much better. We did send you a private note as well to express our concern. We do have USA Today newspapers delivered to the hotel Monday through Friday, and we...More

Reviewed 11 January 2018

Well, they advertise a gym - but it is actually just a VERY LIMITED number of passes to a gym about a quarter mile away. The gym is good, but passes are limited and sometimes checked out entirely by one room - then you are...More

Thank UncommonJohn
Response from Brian M, General Manager at Holiday Inn Express & Suites Boston - CambridgeResponded 16 January 2018

UncommonJohn, We are extremely sorry that we let you down. I completely understand how important a workout is and how missing one can ruin a day or even days. We agree that is unacceptable as we are here to enhance your travel experience, not do...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$121 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (151)
Room & Suite (66)
Dining (21)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
dbVee
9 November 2017|
AnswerShow all 4 answers
Response from Brian M | Property representative |
Hi. Our parking is $30 per night. If our adjacent hotel parking lot does become full, we do have an overflow lot close to the hotel reserved for our guests. We hope to see you soon. Brian / Holiday Inn Express & Suites... More
0
Votes
Jennifer A
27 January 2017|
AnswerShow all 6 answers
Response from Ramón C | Reviewed this property |
No, there is not
1
Vote
mammoth56
6 October 2015|
AnswerShow all 4 answers
Response from Andrea W | Property representative |
Good day...We have both in our rooms! Looking forward to your visit!
0
Votes
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Room Tips
"Rooms are all pretty standard for a HIE."
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"views of the parking lot are quieter"
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"Higher the floor the better."
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"Rooms facing the parking lot (opposite the street side) are quieter."
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