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SpringHill Suites Richmond Northwest

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#18 of 79 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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SpringHill Suites Richmond Northwest
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214 Reviews from our TripAdvisor Community

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Showing 214: English reviews
NJ
Reviewed 5 days ago NEW

We've stayed in several Springhill Suites over time and this is the best one so far. The staff was friendly and helpful and the room was clean, modern and comfortable. The breakfast was very nice and there was plenty of room to sit. I had sent a request for where our room would be located and they gave us exactly...

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Helpful?
Thank njgrandma20
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond NW. WOW! We're excited to hear of your overall impression with our facility, comfort and cleanliness of our spacious guest suites, complimentary breakfast buffet, and Service Delivery. Our little gift bag is our way of saying "Thank You" for being a valued Marriott Rewards Member and for choosing...

Reviewed 1 week ago via mobile

Tarrah Caterburke was a amazing guest service supervisor everything was perfect with my stay at the Spring Hill suites Richmon northwest Marriott hotel , I am very excited to come back and spend another night

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Helpful?
Thank Curtis H
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression of our facility and your compliments of Tarrah's Excellent Service Delivery. We'll definitely share it with our entire Team. Thank you for choosing to stay with us. We're looking forward to having you here with us again on your...

Theodore, Alabama
Reviewed 2 weeks ago

This hotel met my expectations: welcoming, accommodating staff, comfortable well-furnished room, good breakfast. Starbucks right across the street with comfortable beds and a very quiet sleep. This is our new favorite hotel! Highly recommended and hoping to stay here at SpringHill Suite on my next trip.

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Helpful?
Thank Fred A
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression of our facility, service delivery, staff friendliness, comfortable spacious guest suites, bedding, complimentary breakfast buffet, and convenience of our location. It's great to know we met your expectations. We appreciate your compliments and happy to be your new "home...

Guelph
Reviewed 3 weeks ago

Stayed one night on way to Myrtle Beach. Night staff was very friendly and helpful. Room was a suite with king bed. Close to shopping and restaurants. Breakfast was adequate. No complaints and would recommend. Price was good also.

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1Thank chig2015
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression of our facility, staff friendliness, complimentary breakfast buffet, convenience of our location close to Short Pump Town Center Mall, and Restaurants. We appreciate your feedback. Join us again on your next trip to Richmond, VA.

Reviewed 2 December 2016 via mobile

This is one of the best hotel stays I have ever had. It must have been newly renovated because the decor is super contemporary...truely gorgeous spaces. It gives a very high-end expensive feel. My room was clean, cozy and comfortable. One of my favorite perks was having Paul Mitchell shampoo and conditioner in the shower. Breakfast was my favorite time...

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2Thank Michelle C
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! WOW! We're excited to hear your compliments of our newly renovated facility, décor, cleanliness and comfort of our spacious guest suites, in-room amenities, and breakfast buffet selections. We strive to deliver extraordinary memorable experiences and your feedback measures our success. We're looking forward to having you here...

Reviewed 1 December 2016 via mobile

My first stay at a Springhill suites property. First, the positives: Excellent location, easy to get to shopping areas and attractions Front desk employees friendly and very helpful Clean room Very comfortable bed Wide range of choices at breakfast buffet Discounted rate for staying seven nights Next, the not so positives: The lever that switches water flow from shower to...

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Helpful?
2Thank Dee W
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our spacious guest suites, comfort of our bedding, complimentary breakfast buffet, staff friendliness, and convenience of our location close to Short Pump Town Center Mall, restaurants, and attractions. We also appreciate you bringing your concerns...

Atlanta, Georgia
Reviewed 25 November 2016

I booked this hotel for an overnight stay for a bus of 55 people, on our way to NYC. It was the halfway mark from Atlanta, GA. I was pleasantly surprised with the accommodations, complimentary breakfast, lobby area and bar, as well as the location. Less than 10 minutes from the beautiful Short Pump Mall, with shops and tons of...

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1Thank Tasha H
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression with our facility, accommodations, complimentary breakfast buffet, and convenience of our location close to Short Pump Town Center Mall and restaurants. Thank you for choosing to stay with us as your overnight stop during your bus tour. We appreciate...

Virginia
Reviewed 20 November 2016

Just an over-nighter this trip, however, there is enough space to spread out for a longer stay. Our room was clean, bed was comfortable, folks were freindly, and location was right on. We highly recommend this Sringhill Suites!

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Thank drmoleVirginia
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our spacious guest suites, comfortable bedding, staff friendliness, and convenience of our location close to Short Pump Town Center and Restaurants. We appreciate your feedback and recommendations. Stop by and join us again on your...

East Windsor, Connecticut
Reviewed 16 November 2016

Made reservations on line. Price was great. Room very clean. Staff very friendly. Only problem we had was the TV did not work. At checked out the Hotel's Manager was very concerned about this. Deducted some funds off the room rate to our satisfaction. We love Spring Hill Hotels. Have stayed at many of them over the years. Always enjoyed...

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Helpful?
Thank Victor D
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with our facility, cleanliness of our spacious guest suites, amenities, complimentary breakfast buffet, and Service Delivery. We also appreciate you bringing your concerns to our attention and pleased to hear of your satisfaction with our problem resolution. It was...

Missouri
Reviewed 13 November 2016

We picked this location to stay five nights visiting family and doing several day trips from Richmond. Check in was easy, breakfast was good, and the room was very quite ( # 402). We would stay there again when we are in Richmond. Great location for day trips.

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Helpful?
Thank LangstonMissouri
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression of our spacious guest suites, complimentary breakfast buffet, and check-in experience. Thanks for choosing to stay with us while on your five night trip to visit your family. We appreciate your feedback and look forward to having you here...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Drive, Richmond, VA 23233
Region: United States > Virginia > Richmond
Price Range: $141 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Hotel Style:
#10 Family Hotel in Richmond
#15 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Richmond Northwest staff and other travellers.
2 questions
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10 months ago
10 months ago

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Questions? Get answers from SpringHill Suites Richmond Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like a room on the top floor away from the elevator.”
 of 5 bubbles njgrandma20, 11 Jan 2017 | Read review
“room 402 was at the end of the hall and very quite.”
 of 5 bubbles LangstonMissouri, 13 Nov 2016 | Read review
“if you like working out and the pool stay on the first floor. if not any room is great.”
 of 5 bubbles F6903BHkareng, 14 Sep 2016 | Read review
“Nice rooms and close to I-95 and I-64”
 of 5 bubbles drniren, 13 Sep 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles giniealynch7, 10 Aug 2016 | Read review
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