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    Quality Inn West End

    8008 W Broad St, Richmond, VA 23294-4218
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    06/08/2017 07/08/2017
    US$78
    US$74
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    Traveller (44)
    Room & Suite (26)
    Dining (7)
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    Overview
    • Excellent33%
    • Very good22%
    • Average23%
    • Poor10%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West End
    Special Offer: Choice Privileges Points
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    The Jefferson Hotel
    1,248 reviews
    #1 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    592 reviews
    #24 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    #2 of 81 hotels in Richmond
     
    Hampton Inn Richmond-West
    705 reviews
    #1 of 23 hotels in Glen Allen
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (231)
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    1 - 5 of 227 reviews

    Hotel's Favourite
    Reviewed 1 week ago

    Very friendly staff. We were greeted at the front desk by two cheerful and pleasant ladies who gladly welcomed us to their hotel (Destini Boyd and Tonya Hocker). We could tell they were a kid friendly hotel with the games you could check out from...More

    Thank kingfamilyfun
    Reviewed 3 weeks ago

    I was a recent guest at the Quality Inn in Richmond, VA on Broad Street. While my vacation was nice staying at this hotel wasn’t. The lobby and breakfast was nice the room I was in wasn’t. The bathroom reeked of cigarette smoke, the carpeting...More

    2  Thank linda y
    Reviewed 4 weeks ago via mobile

    It's a waist of money. Everything is dirty. Elevator floor; corridor, breakfast room. It begins with the elevator. Food was spilled and it took hours until someone sort of clean it, instead of replacing the rug for a clean one: yes, you could notice the...More

    1  Thank Haroldo F
    Response from Crystal804, General Manager at Quality Inn West EndResponded 4 weeks ago

    Thank you for taking the time to share your experience on Trip Advisor. It comes with great dissatisfaction your stay did not meet your expectations. It is always distressing to hear when a guest is not 100% satisfied with our hotel. . We pride ourselves...More

    Reviewed 19 June 2017

    We traveled from MD for our nephew's graduation celebration which was to begin @ 4pm. When we walked in it smelled of stale cigarettes and we had to stand and wait after looking for someone to help check us in for a minute. When someone...More

    2  Thank Natalie V
    Response from Crystal804, General Manager at Quality Inn West EndResponded 4 weeks ago

    Thank you for sharing your experience. Our motto here at the Quality Inn we love our guests. We believe in going above and beyond to create an experience in a favorable way. I am disappointed that you didn't get to see that during your stay...More

    Reviewed 18 June 2017

    Although the folks at the front desk were very polite and seemingly helpful, this was one of my first bad experiences at a hotel. Our bedsheets had rips. The tub, toilet and wash sink stopped up and took a long time to drain or flush....More

    1  Thank Gina R
    Response from Crystal804, General Manager at Quality Inn West EndResponded 4 weeks ago

    I am sorry to hear that we didn't meet your expectations during your stay with us. You had mentioned breakfast was served in a hotel room. Our breakfast area is an open area that seats 40 people at a time. I do apologize our laundry...More

    The Jefferson Hotel
    1,248 reviews
    #1 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    592 reviews
    #24 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    #2 of 81 hotels in Richmond
     
    Hampton Inn Richmond-West
    705 reviews
    #1 of 23 hotels in Glen Allen
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$73 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Travelocity, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Quality Inn West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Quality Inn West End Hotel Richmond ,
    • Quality Inn Richmond
    Add Photo Photos
    Traveller (44)
    Room & Suite (26)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (35)
    Bathroom (8)
    Business Centre & Event Rooms (3)
    Nearby
    Country Inn & Suites By Carlson, Richmond West at I-64
    592 reviews
    .10 km away
     
    The Jefferson Hotel
    1,248 reviews
    11.68 km away
     
    Hampton Inn Richmond-West
    705 reviews
    5.25 km away
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    2.03 km away
     
    Nearby Restaurants
    Buz and Ned's Real Barbecue
    515 reviews
    .65 km away
    Outback Steakhouse
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    .39 km away
    Nick's Roman Terrace
    64 reviews
    .37 km away
    Bellacino's Pizza & Grinders
    14 reviews
    .23 km away
    Nearby Attractions
    Escape Room RVA
    89 reviews
    3.92 km away
    River City Escape Room
    22 reviews
    .34 km away
    The Cultural Arts Center at Glen Allen
    27 reviews
    5.18 km away
    Enigma Escape Rooms Richmond
    31 reviews
    1.66 km away
    Ask a question
    Questions & Answers
    richardtunan
    5 May 2017|
    AnswerShow all 4 answers
    Response from LexiMLH | Reviewed this property |
    No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
    0
    Votes
    777Advisor777
    13 April 2016|
    Answer
    Response from Daudirsch | Reviewed this property |
    Check in- 3pm Check out- 11am No extra charge for breakfast
    0
    Votes
    Leslie B
    25 January 2016|
    AnswerShow all 4 answers
    Response from wearepsu1 | Reviewed this property |
    21
    0
    Votes
    Room Tips
    "Fourth floor hallways were filthy but room was decent, first floor room was filthy and didn't have towels."
    Read review
    "Lots of traffic on Broad Street so that is fairly noisy and the pool area was a little noisy but stopped..."
    Read review
    "Plenty more choices just down the road . Better rooms for just a few dollars more"
    Read review
    "avoid the first floor near the breakfast area."
    Read review
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