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    Crowne Plaza Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
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    06/08/2017 07/08/2017
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    US$179
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    Traveller (117)
    Room & Suite (67)
    Dining (10)
    Hilton Richmond Downtown
    1,467 reviews
    #7 of 81 hotels in Richmond
     
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    Overview
    • Excellent46%
    • Very good30%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (158 reviews)
    “james river” (42 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Richmond Downtown
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    Hilton Richmond Downtown
    1,467 reviews
    #7 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,898 reviews
    #12 of 81 hotels in Richmond
     
    Linden Row Inn
    1,034 reviews
    #6 of 81 hotels in Richmond
     
    The Berkeley Hotel
    854 reviews
    #8 of 81 hotels in Richmond
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (863)
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    There are newer reviews for Crowne Plaza Richmond Downtown
    See the most recent reviews

    171 - 175 of 849 reviews

    Reviewed 14 May 2016

    I travel 6 months out of the year and let me tell you, it gets old! I am an IHG loyalist and Crowne Plaza is one of my two favorite brands (Hotel Indigo is awesome too!) But this place shook it up a bit and...More

    Thank Katherine3579
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 17 May 2016

    Thank you Katherine3579 for taking the time to provide your valuable input from your recent amazing experience. Our staff and management will be excited to hear your feedback. Our two story suites offer an experience that is amazing. Again thank you and please return again...More

    Reviewed 14 May 2016

    I am a flight attendant that always stays here (ExpressJet)- staff is amazing but on the 11th of May 2016 Genie or Jeanie Forgive me please if I misspelled at front desk did an amazing job. She comforted me knowing I was away it was...More

    Thank robertogpozo
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 17 May 2016

    A sincere thank you Robertogpozo for sharing your heartfelt feedback. Jeannie is a true believer in Southern hospitality and she spreads her personality daily. I will share your comments today and I know she will be excited to hear your comments. Again thank you and...More

    Reviewed 11 May 2016

    The service was fine and the location is good but our room was honestly disgusting. We stayed here to attend a wedding and when we got home late that night, pulled the sheets back, and there were fresh stains and hair as if the bed...More

    Thank PDX2DCA
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 13 May 2016

    Thank you PDX2DCA for sharing your valuable feedback. Our sincere apology that anyone would have this type of experience. If allowed I would like to contact you directly and make up for this occurence. This is simply unexceptable and will be dealt with today. Again...More

    Reviewed 9 May 2016

    While all aspects of my recent stay at the Crowne Plaza were very good, one staff member made it top notch. Mr. Train Irby transported us multiple times to the Convention Center and back. He help us in and out of the van each time,...More

    Thank Tim R
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 11 May 2016

    Thank you Tim R. for taking the time to comment on our Very Helpful staff member. Train will be excited and very proud to hear your comments. Train is a great example that Southern Hospitality is alive and well within our hotel. again thank you.

    Reviewed 9 May 2016 via mobile

    We had tried to stay @ the Jefferson for wedding but they were booked. But boy were we happy later to stay here 1. Close to Shockoe Bottom w the clubs, bars and cool nightlife 2. Loved the garage where we could come and go...More

    Thank Fred D
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 11 May 2016

    Thank you Fred D for your feedback. Our team will be excited to hear your comments of our Surprising Gem! Please return again soon for another night at our Gem!

    Hilton Richmond Downtown
    1,467 reviews
    #7 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,898 reviews
    #12 of 81 hotels in Richmond
     
    Linden Row Inn
    1,034 reviews
    #6 of 81 hotels in Richmond
     
    The Berkeley Hotel
    854 reviews
    #8 of 81 hotels in Richmond
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$165 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #13 Business Hotel in Richmond
    • #22 Family Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Hotels.com, Marriott, Travelocity, Hotwire, IHG, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Crowne Plaza Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
    Add Photo Photos
    Traveller (117)
    Room & Suite (67)
    Dining (10)
    Pool & Beach (7)
    Hotel & Grounds (67)
    Bathroom (13)
    Business Centre & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    9 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Chantelle C
    15 April 2016|
    AnswerShow all 6 answers
    Response from ScottJones | Property representative |
    So very sorry to respond late however we are not able to offer our shuttle but Groome trans port does offer prebooked and pickup services. 804-222-7222 please let us know if we can help with contacting. 804-788-0900, Scott... More
    0
    Votes
    Room Tips
    "Ask for room with river view."
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    "Ask for something overlooking the federal reserve."
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    "Ask for river views & high floor"
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    "Ask for the south side with the great river views."
    Read review
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