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Delta Hotels by Marriott Richmond Downtown

952 reviews
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Traveller (148)
Room & Suite (94)
Dining (9)
Overview
  • Excellent49%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(181 reviews)
“james river”(48 reviews)
“shuttle service”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)Write a Review
There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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All reviewsfront deskjames rivershuttle serviceparking garagebreakfast buffethotel shuttlecanal walkfree shuttlehotel staffgreat customer servicechecking inshockoe slipconvention centertomasyamaswaltonihg
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171 - 175 of 938 reviews
Reviewed 12 October 2016

My special thanks to Ms Jeanie who checked me in at night after a long day at the hospital with a family member. She couldn't have been more welcoming, thoughtful, professional or kind. It made all the difference. The room was fantastic, beautiful view, clean...More

Thank shanti224
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 14 October 2016

Hello Shanti224, thank you for providing your feedback. Ms. Jeanie has provided a many a warm welcome. Jeannie will be excited to hear your feedback today. Please return again for another Fantastic Stay soon.

Reviewed 11 October 2016

While this is not a five-star hotel in the traditional sense, we found no reason to deduct points on our internal scoresheet. Our "priority" room was very spacious, quite, clean and comfortable and the desk had an adjustable-height chair. Rare for any hotel: The drapes...More

1  Thank Travelingman16
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 14 October 2016

Thank you Travelingman16 for providing your review of your recent stay. A First Class Stay is what all customers truly deserve! Again thank you and please return again soon.

Reviewed 11 October 2016

I stayed here Sunday night for business and was pleasantly surprised. The staff was very nice, front desk person brought me some bottled water as I was checking in and she was very friendly. Everyone on staff was helpful and the my room was nice,...More

Thank Hattrickchick
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 14 October 2016

Hello Hattrickchick, thank you for taking the time to provide your feedback based on your recent stay with our hotel. Our entire staff enjoys Pleasantly surprising people! Please return again soon.

Reviewed 10 October 2016 via mobile

The place was fabulous! The staff was the best. Wyatt J. Is amazing!! Loved Roqui. Cristal. Train/Orlando. Paul Darryl I will stay here every time I come to Richmond! The food came quickly. The staff was accommodating to the fullest. No stones left unturned

Thank Keeyah46
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 10 October 2016

Thank you Keeyah44 for sharing your glowing remarks. I know our entire team will be excited to hear your feedback today! No Stones left unturned is what we feel you deserve. Please return soon.

Reviewed 9 October 2016 via mobile

I made reservations on the Internet for a weekend stay at The Crowne Plaza in downtown Richmond, VA because I wanted to attend the Maze featuring Franky Beverly concert at the Altria Theatre. It was a very busy weekend for the hotel staff, two wedding...More

Thank Lisa J
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 10 October 2016

Thank you Lisa for sharing your experience. I would like to apologize that our first Front Office employee would not have accomplished what was promised. I am glad that Althea worked hard to make up for your original experience. Again thank you for sharing and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$145 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (94)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
MG142
7 February 2018|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
There is not shuttle service at that hotel.
0
Votes
Joy2p
20 August 2017|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
Yes they do offer shuttle service and the driver is very nice!
0
Votes
ackplatt
12 March 2017|
AnswerShow all 7 answers
Response from ScottJones | Property representative |
hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
0
Votes
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1234
Room Tips
"We enjoyed our river view room!"
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"Ask for the corner suite! Also be certain to visit the pantry....they have ICE CREAM!!!"
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"Checkin in on your mobile app early to get upgrades such as a River view or larger suite."
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"My room was great--comfortable beds!"
Read review
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