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    Delta Hotels by Marriott Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
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    24/12/2017 25/12/2017
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    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$163/night.

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    US$134
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    Traveller (137)
    Room & Suite (68)
    Dining (9)
    Overview
    • Excellent48%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (176 reviews)
    “james river” (46 reviews)
    “shuttle service” (44 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (914)
    There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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    181 - 185 of 900 reviews

    Reviewed 15 July 2016

    This Hotel has the feel of being old but rich in it's surroundings. The room was clean and large. It was on the corner of the 13th floor. Absolutely wonderful view. Toilet seat was broken and not expected in a hotel of this caliber. Also...More

    1  Thank Lynne_judy
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 16 July 2016

    Thank you Lynne for taking the time to provide your valuable feedback. I apologize for having issues with your toilet seat and your hamburger while staying with our property. I am meeting with our operation team today to correct. Again my sincere thank you for...More

    Reviewed 12 July 2016

    When my husband and I were checking in, the Crowne Plaza was experiencing problems with the computer system. We were just happy to be out without our kids : ), so the extra wait was no big deal. For our inconvenience Ms. Althea gave us...More

    Thank LoveBirds21
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 July 2016

    Thank you LoveBirds21 for sharing your recent experience. I know that our team will be excited to hear your feedback. I apologize that we had an issue with the system however glad to hear that our team resolved. Please return again for more Awesome Service!

    Reviewed 11 July 2016 via mobile

    Garry Garner welcomed us like long lost best friends! He's the best! Everything about our stay was great. Mr. Garner was the best part of it! Clean. Lovely views of town and the James River. Service first class. Everyone helpful; professional; and all in a...More

    Thank weepickles
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 July 2016

    Thank you weepickles for providing your feedback. Good luck on the road with the Mini Cooper Rally MTTS 2016. Please return again soon for another Great stay.

    Reviewed 10 July 2016 via mobile

    We were going to stay in Richmond for 2 days and Williamsburg for two, but enjoyed this hotel So much that we stayed here all four days and drove to Williamsburg . The hotel was very nice, and good location for the price, however, Wyatt...More

    Thank belinda a
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 July 2016

    Thank you Belinda for your wonderful comments about your recent Great Experience. I am excited to share your feedback. Please return again for another Great experience.

    Reviewed 8 July 2016

    The hotel is beautiful, clean, modern, well maintained. The rooms are very clean. Easy check in and check out. Breakfast was good. Like the other reviewers said - their shuttle service is inconsistent and unreliable. We waited an hour for the shuttle (and the hotel...More

    1  Thank Ruby33020
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 9 July 2016

    Thank you Ruby33020 for providing your feedback. We apologize that our team was not able to provide the transportation service that you deserve. I will share with our team today in an effort to improve our services. Again thank you and please return again soon.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$150 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #13 Business Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, IHG, Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Delta Hotels by Marriott Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
    Add Photo Photos
    Traveller (137)
    Room & Suite (68)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (70)
    Bathroom (16)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 82 hotels in Richmond
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joy2p
    20 August 2017|
    AnswerShow all 2 answers
    Response from Assistant1966 | Reviewed this property |
    Yes they do offer shuttle service and the driver is very nice!
    0
    Votes
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    9 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Room Tips
    "Ask for a view of the river"
    Read review
    "My room had a nice view, other side of hotel has big construction site going on across street. Beds and..."
    Read review
    "Request a riverside view room."
    Read review
    "Try to get room facing the James river"
    Read review
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