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Richmond Marriott

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#15 of 81 Hotels in Richmond
Certificate of Excellence
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Richmond Marriott
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654 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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London, United Kingdom
Reviewed yesterday NEW

My first visit to Richmond - and if I have to come back, this is the place to stay. Friendly and welcoming staff, very comfortable and quite rooms and a great location downtown. A very nice lounge, providing an extensive breakfast -and a good range of drinks in the evening.

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Helpful?
Thank Richard B
Reviewed 3 days ago NEW

Have stayed twice at this Marriott downtown and both times it has been a nice stay. Pillows and sheets are comfortable. The gym has reasonable amount of cardio equipment. Members lounge has good free breakfast. The bathroom needed a good cleaning especially in the corners the grim and dust are pretty thick. Friendly Staff.

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Thank Lizzardooo
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

If any one has read any of my prior reviews; it is well known that I am not a fan of Marriott, however this little gem almost made me reconsider. The staff go out of there way to make sure you have a pleasant stay. The rooms are spacious and CLEAN and not dusty. The rooms are up to date...

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Helpful?
Thank City_Jetting
Management response:

Dear City_Jetting, Thank you so much for your spectacular review of the Richmond Marriott Downtown and for choosing to stay with us during your visit to the city! I am so happy to read that you enjoyed your time here with us! Our staff is truly our greatest asset and I'm so pleased that you were able to experience that...

Rockville, Maryland
Reviewed 2 weeks ago

We came to go to the National for two nights and the hotel is located for close so we were extremely happy. The bed was super comfortable. However, the pillows were kind where your head just sinks down, even putting 2 or 3 pillows together. I'm not a fan so I didn't sleep great. We got breakfast delivered and it...

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Helpful?
Thank lorelai1968
Management response:

Good Afternoon Lorelai1968, I want to thank you for taking the time to write your review of the Richmond Marriott! I am so pleased to see that you enjoyed your time here with us, we are truly lucky to be closely located to so many venues in the city. I am sorry to read about your sleeping experience. Please know...

Reviewed 2 weeks ago

The staff at this establishment went above and beyond to assist me and my company with everything we needed to provide our client with top notch service during the recent Samuel DeWitt Proctor Conference. Ms. Rachel Schools and Mr. Evan de Luna took care of us from top to bottom day and night and we appreciate all of there time...

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Thank Darin K
Management response:

Dear Darin K, Thank you so much for taking the time to write such a wonderful review in regards to your experience at the Richmond Marriott! We truly pride ourselves on our ability to provide exceptional service for our guests and I am so happy to read that you were able to experience that first hand. I will be sure...

Reviewed 2 weeks ago

Very friendly staff and great location to the convention center. Staff had difficult time keeping coffee and breakfast available in the concierge lounge which is the only reason I drop rating to 4 stars.. Room was clean and bed comfortable. It would be nice if there was no parking charge for the weekend, because $27 is too expensive in my...

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Thank Gayle H
Management response:

Dear Gayle H, I want to thank you for taking the time to write a review in regards to your recent stay at the Richmond Marriott! I am so happy to see that you enjoyed your time here with us. However, please know I have spoken to my team regarding your experience in the concierge lounge. We should be striving...

Earlysville, Virginia
Reviewed 2 weeks ago via mobile

Checked in early 11:00 AM. Hotel was fully booked the night before so we really were not expecting a room to be ready. The front desk clerk went out of his way calling housekeeping to find a room that was available. It only took him a few minutes to get us into a room. He gave us access to the...

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Thank 64Jag
Management response:

Dear 64Jag, I want to thank you for taking the time to write your review for the Richmond Marriott Downtown. Our staff is truly our greatest asset and I am so please to see that you were able to experience that first hand. Please know I will be sharing your comments about the walls and the beds with my team...

Halifax, Virginia
Reviewed 2 weeks ago via mobile

This hotel is centrally located to nearly everything. We stayed there for the wine expo, which is connected to the convention center by a skywalk. There is a restaurant downstairs, a Starbucks, and "Uber" close to tons of places downtown.

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Thank Lori1694
Management response:

Dear Lori1694, Thank you so much for taking the time to write your review of the Richmond Marriott Downtown! It was a pleasure to have you stay with us while visiting the Wine Expo, I am so pleased to see that you enjoyed your time. Please come back and see us again whenever your travels bring you back to Richmond....

Reviewed 3 weeks ago via mobile

Cindy the bartender there makes you feel at home when you stay at that Marriott - very nice spot - the food is good and the specialty drinks are refreshing after a long day of travel. It is the only place i stay in when i come to "the big little city" on the James River!

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Helpful?
Thank Nate L
Management response:

Good Afternoon Nate, Thank you for taking the time to write your spectacular review of the Richmond Marriott! I am so happy to hear that you enjoy your time here with us. I will be sure to share your kind words with Cindy and I hope you come back to see us again soon in the future. Have a great...

Clayton, North Carolina
Reviewed 3 weeks ago via mobile

We had an excellent experience. Everyone went above and beyond to make sure we were taken care of. We were in town for a cheer competition. Very convenient to walk to the convention center especially with a 4 month old and a pumping schedule to follow. Food at the restaurant was great. A few cons are the walls are pretty...

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Helpful?
Thank Karla M
Management response:

Good Afternoon Karla, I want to thank you for your wonderful review of the Richmond Marriott! We are truly lucky to have such a wonderful team on board and I am so pleased to read that you were able to take note of that. I am sorry to hear about the noise you encountered however, please know I will be...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Miller's Sports Bar & Grill
T-Miller's Sports Bar & Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 

Additional Information about Richmond Marriott

Address: 500 East Broad St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $248 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott staff and other travellers.
6 questions
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Rutherford, New Jersey
10 months ago
Albany, New York
over a year ago
Radford, Virginia
over a year ago

See all questions (6)

Questions? Get answers from Richmond Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors (on the "even side") have great views of the city and river”
 of 5 bubbles DoodahMike, 4 Jan 2017 | Read review
“best views of downtown Richmond”
 of 5 bubbles 968ChrisA, 6 Dec 2016 | Read review
“Choose a top floor to enjoy the view.”
 of 5 bubbles 280paigeg, 22 Nov 2016 | Read review
“Choose a room that does not smell moldy or like mildew.”
 of 5 bubbles CWhiteSolace, 21 Nov 2016 | Read review
“high floors and away from the elevators - lots of rooms to choose from”
 of 5 bubbles j19283745, 2 Nov 2016 | Read review
5 of 5