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Richmond Marriott

824 reviews
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Traveller (101)
Room & Suite (36)
Storyboard
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
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Offers from Richmond Marriott
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (824)Write a Review
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All reviewsthe concierge loungeconvention centervalet parkingevery staff memberhotel restaurantbroad streetdowntown areaup to dategreat customer servicebed was comfortablehotel staffnice stayindoor poolvalet servicestarbucksdawnlobby
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171 - 175 of 821 reviews
Reviewed 29 March 2017

My first visit to Richmond - and if I have to come back, this is the place to stay. Friendly and welcoming staff, very comfortable and quite rooms and a great location downtown. A very nice lounge, providing an extensive breakfast -and a good range...More

1  Thank Richard B
Management response:Responded 6 April 2017

Dear Richard B, Thank you for taking the time to write your review of the Richmond Marriott Downtown! We strive to provide the best guest experience and I am happy to see that you enjoyed your time here with us! I hope we have the...More

Reviewed 27 March 2017

Have stayed twice at this Marriott downtown and both times it has been a nice stay. Pillows and sheets are comfortable. The gym has reasonable amount of cardio equipment. Members lounge has good free breakfast. The bathroom needed a good cleaning especially in the corners...More

Thank Lizzardooo
Management response:Responded 6 April 2017

Dear Lizzardoo, Thank you so much for taking the time to write a review of the Richmond Marriott Downtown! I'm pleased to see that you enjoyed your time here with us! I will also share your comments with my housekeeping team to ensure that our...More

Reviewed 16 March 2017

If any one has read any of my prior reviews; it is well known that I am not a fan of Marriott, however this little gem almost made me reconsider. The staff go out of there way to make sure you have a pleasant stay....More

Thank City_Jetting
Management response:Responded 20 March 2017

Dear City_Jetting, Thank you so much for your spectacular review of the Richmond Marriott Downtown and for choosing to stay with us during your visit to the city! I am so happy to read that you enjoyed your time here with us! Our staff is...More

Reviewed 15 March 2017

We came to go to the National for two nights and the hotel is located for close so we were extremely happy. The bed was super comfortable. However, the pillows were kind where your head just sinks down, even putting 2 or 3 pillows together....More

1  Thank lorelai1968
Management response:Responded 20 March 2017

Good Afternoon Lorelai1968, I want to thank you for taking the time to write your review of the Richmond Marriott! I am so pleased to see that you enjoyed your time here with us, we are truly lucky to be closely located to so many...More

Reviewed 15 March 2017

The staff at this establishment went above and beyond to assist me and my company with everything we needed to provide our client with top notch service during the recent Samuel DeWitt Proctor Conference. Ms. Rachel Schools and Mr. Evan de Luna took care of...More

Thank Darin K
Management response:Responded 20 March 2017

Dear Darin K, Thank you so much for taking the time to write such a wonderful review in regards to your experience at the Richmond Marriott! We truly pride ourselves on our ability to provide exceptional service for our guests and I am so happy...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$163 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (36)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (81)
Business Centre & Event Rooms (15)
Bathroom (8)
Questions & Answers
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Barbara T
29 May 2016|
AnswerShow all 5 answers
Response from TJHolland | Reviewed this property |
No, in our stay we only saw the indoor pool. The hotel is Downtown area.
1
Vote
Abowen75
13 September 2015|
AnswerShow all 9 answers
Response from Hot-tea-and-Scones | Reviewed this property |
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after... More
2
Votes
TonyaP70
11 August 2015|
Answer
Response from German G | Reviewed this property |
No hot tub
0
Votes
Room Tips
"Ask for a city-view room."
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"Avoid - poor service"
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"Stay on the concierge floor. The breakfast, snacks, drinks and dinner are better than the bar. If not..."
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"Room are spacious, comfy and relaxing after a long work day!! Bathrooms are clean and towels are spotless!!"
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