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Four Points by Sheraton Richmond

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#13 of 80 Hotels in Richmond
GreenLeadersBronze level
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Four Points by Sheraton Richmond
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737 Reviews from our TripAdvisor Community

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Showing 730: English reviews
Tappahannock, Virginia
Reviewed 3 days ago NEW

Everyone was very personable, The associates including the dining area was very attentive to any of my needs. Smiles and pleasant conversation. The staff greeted me with a warm welcome. Jasmine made sure my room was accommodating. Tevin advised me of all of the amenities and services. Chanel was provided information on where I could go to locate an item...

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Helpful?
Thank ellanwisdom
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was a pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia
Reviewed 5 days ago NEW

When 8 inches of snow fell in Richmond on Friday night, our group was unable to get to our meeting a a local church. The staff jumped through hoops to allow us to use two of their meeting rooms for the day, bringing in more chairs so that everyone was comfortable. They even let us bring in our own lunch...

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Helpful?
Thank mike1gasper
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Seoul, South Korea
Reviewed 1 week ago via mobile

This hotel was a good stay! Good location, nearby relatives so it was easy to get to/from. Jasmine was the best and only person on staff that I saw when checking in/out on xmas day! Amazing worker, great work ethic!

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Helpful?
Thank wasutc
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Midlothian, Virginia
Reviewed 1 week ago

I stayed for 2 nights for business, temperature was single digit and the heater in my room was not working the first night, I informed front desk lady, her name was Chanel Johnson, she immediately informed hotel maintenance dept and the technician was in my front door within 10 min. As soon as he detected the problem and he couldn't...

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Helpful?
Thank akita2017
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We are so happy that you enjoyed your stay at our hotel. Thanks so much for taking the time out of your day to share your wonderful comments with us. We do hope that you will visit us again in the near future. Thanks again!

Richmond, Virginia
Reviewed 1 week ago

I had a great stay at the hotel - the room was very comfortable and hotel staff were very accommodating. Chanel Jackson was helpful in checking me in and getting me set up with the room. Hotel was located in a good location near our work office. Overall it was a good experience!

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Thank dprogen
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Wow, what a great review! we are very proud of our hotel and our employees. Thanks so much for taking the time to recommend our hotel. Customer service is our top priority and we do hope that we will see you again soon! Thanks again!

Richmond, Virginia
Reviewed 1 week ago

Good hotel - comfortable bedding, good service and clean. We stayed there in order to work a winter storm. The hotel was very accommodating and Chanel Johnson (front desk staff) made check in painless!

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Helpful?
Thank shop4me2012
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Richmond, Virginia
Reviewed 2 weeks ago

My husband and I were there during one of the Christmas Event weekends and the Hotel was so busy! It did not deter the staff. At one point during our 2 night stay our keys were deactivated, we dialed down to the desk and were immediately greeted by a cheerful young lady named Amber. She expressed her concern and promptly...

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1Thank glassfam4
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our number one priority. We hope to see you again in the very near future. Thanks again!

New Haven, Kentucky
Reviewed 3 weeks ago

I recently spent 2 nights on a business site visit here and found the hotel very clean, comfortable and convenient, with an outstanding staff. Both Megan Davis (the DOS) and Catering/Sales Mgr Beth Cave were very enthusiastic about our event and program and welcoming without pressure. Though it was a short stay, the staff all made a point to learn...

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Helpful?
Thank dls6643
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our number one priority. We hope to see you again in the very near future. Thanks again!

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Staying at the Richmond four points has provided our group with the perfect ending to our trip! We arrived two days after Christmas and have found the manager and staff at this hospital exude a spirit among warmth kindness and friendship every single day!!! We couldn't be happier with the accommodations and the service!! Bonnie , the manager, goes above...

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Helpful?
Thank A TripAdvisor Member
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

Hillsborough, New Jersey
Reviewed 3 weeks ago

Great place for sports teams. Delicious breakfast for our hungry swim crew. Accommodating staff: ready for us upon arrival, flexible with our timing needs for buffet, generally helpful. Spacious meeting room. Free shuttle. Recently renovated. Hotel staff outstanding. Hats off to Bonnie (manager), Sandra & Yukeri (servicing staff), and Dallas & Tommy (chefs) for going above and beyond for our...

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Thank lbul5
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We loved having your team stay with us! Thank you for taking the time to complete this review. We will be sure to recognize the employees that you mentioned. We hope you will return to us on your next trip to Richmond. Thanks again for your very kind words.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Richmond

Address: 9901 Midlothian Turnpike, Richmond, VA 23235 (Formerly Sheraton Richmond Park South Hotel)
Region: United States > Virginia > Richmond
Price Range: $133 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sheraton Richmond
Richmond Sheraton
Hotel Style:
#4 Green Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond staff and other travellers.
2 questions
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Questions? Get answers from Four Points by Sheraton Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 7th floor is completely renovated.”
 of 5 bubbles mrstmcguire, 29 Dec 2016 | Read review
“The rooms on back of the hotel offers a view of many ponds...almost a park like setting and you can walk around back there.”
 of 5 bubbles gkswimdad, 29 Dec 2016 | Read review
“nice accessible rooms”
 of 5 bubbles 269crystaln, 9 Dec 2016 | Read review
“No particular good/bad suggestions. It's a nice.”
 of 5 bubbles NikonJeb, 28 Nov 2016 | Read review
“The views of the lake are beautiful.”
 of 5 bubbles Emily7192001, 23 Nov 2016 | Read review
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