We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Richmond

837 reviews
Save
Traveller (103)
Room & Suite (39)
Dining (7)
Overview
  • Excellent51%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(172 reviews)
“banquet staff”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Four Points by Sheraton Richmond
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$109.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "938b73f829a14721acbb076249ca973b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":110855,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100876179],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":109,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"938b73f829a14721acbb076249ca973b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":109,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":109,"lowestMetaPrice":109,"highestMetaPriceDisplay":109,"hotelName":"Four Points by Sheraton Richmond","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkzOGI3M2Y4MjlhMTQ3MjFhY2JiMDc2MjQ5Y2E5NzNiIiwiQUlLIjoiZjAwMWMxYWZkYzI3NGZlNmEyNjI1ZDkyMDkyNmE5YWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$109", "hasDates": true, "hacComplete": false, "contentIdMappings": {"100876179":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (837)Write a Review
Filter reviews
829 results
Traveller rating
402
218
113
56
40
Traveller type
Time of year
LanguageEnglish
More languages
402
218
113
56
40
Show reviews that mention
All reviewsfront deskbanquet staffmidlothian turnpikeunder renovationgreat customer servicebusiness meetingjasminemonicabonnieyukarisamokiawalterstrixiefaridapplebeessavanna
FilterEnglish
Updating list...
1 - 5 of 829 reviews
Reviewed 2 weeks ago via mobile

I was at four points for a business visit and went to the bar to relax. Tonya was very attentive, and a great bartender. She made the trip better. Will definitely stay here again. Thank you for the great service Tonya!More

1  Thank kpard002
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded 2 weeks ago

Thank You so much for your kind review. I will make sure to thank Tonya for her great service. We are ecstatic that your stay was a great business stay and we look forward to seeing you at Four Points by Sheraton Richmond in a...More

Hotel's Favourite
Reviewed 4 weeks ago

It was a long and rough day traveling almost 20 hours for business. I was able to book them at the last minute. Once I got there, the staff was extremely kind and accommodating. They gave me an upgrade in a higher floor and corner...More

Thank MICHAELK710
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded 3 weeks ago

Thank you so much for your kind words. We are ecstatic to assist you in your reservation after a long travel. We look forward to your next visit with us at Four Points by Sheraton Richmond. Have a wonderful New Year!

Reviewed 2 weeks ago via mobile

Clean rooms and a good environment. The hostess Tonya was great, extremely attentive and was very friendly. The breakfast was good and the service of all others was also excellent. A very caring staff.More

Thank Abby P
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded 2 weeks ago

Hi Abby, Thank You so much for your kind review. I will ensure that Tonya is aware of her great customer service. We strive to make sure every guest is provided with an outstanding service and it looks like we achieve that with you. Once...More

Reviewed 2 weeks ago via mobile

My sister and I stayed while visiting for a wedding and found the property to be exactly as described. Jasmine checked us in smoothly and was friendly and personable. We saw her again when leaving the next day and she seemed to genuinely care when...More

Thank Kat L
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded 2 weeks ago

Hi Kat! Thank You so much for your very kind review. I am ecstatic with our staff's service, especially Jasmine. I will make sure she is aware of her outstanding customer service. We take pride in making sure every guest has a great stay with...More

Reviewed 2 weeks ago

Hands down this hotel knows the meaning of hospitality! A special thanks to Yukari Anderson and her lovely personality every morning at breakfast. I definitely plan to come back when visiting my family again. Thank You Four Points!More

Thank kfa007
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded 2 weeks ago

Thank You so much for your very kind review of our hotel. I will forward your review to Yukari for her service and thank her personally. Next time you are here in Richmond area visiting your family, we look forward to seeing you at our...More

View more reviews
PreviousNext
123456166
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (103)
Room & Suite (39)
Dining (7)
Pool & Beach (4)
Hotel & Grounds (66)
Bathroom (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
nyctravelguy777
24 January 2017|
AnswerShow all 2 answers
Response from SMI-Hotelgroup | Property representative |
No we do not charge a pet fee. We simply request that you fill a waiver for your pet. We love our four legged friends and do not have a size limit as long as they are well behaved. Please let us know if you have any other... More
0
Votes
islandred
8 April 2015|
AnswerShow all 5 answers
Response from SMI-Hotelgroup | Property representative |
Hello islandred, The previous answers are right we do not offer shuttle service to the Airport but I do know of a Company “Virginia Air Link" that offers shuttle service for a cost of approximately $35 you can give them a... More
0
Votes
Room Tips
"I think if you contact ahead, they would be more than accommodating. They staff is so friendly and great..."
Read review
"My room was first floor, right next to the pool.. great room!! Easy access to the pool!! I loved it!!"
Read review
"Lake/pond view is nice"
Read review
"Even number rooms have a nicer view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite