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DoubleTree by Hilton Richmond-Midlothian

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#15 of 83 Hotels in Richmond
Certificate of Excellence
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DoubleTree by Hilton Richmond-Midlothian
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616 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Boston, Massachusetts
1 review
Reviewed 3 days ago NEW

Very friendly and attentive staff. Clean rooms, lots of space to gather for our team. Reasonable rate. Close to lots of shopping. Nice lounge too in front entrance, could enjoy drinks in front of the fire. Staff went out of the way to ensure complete satisfaction.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank adrienneo752
United States
1 review
Reviewed 4 days ago NEW

Hotel is very nice. Staff is extremely helpful & friendly. Disappointed that they don't have queen beds but overall stay was wonderful. Breakfast was great, breakfast staff nice & remembered us. Front desk staff was cookie-kid friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 542theresab
Suffolk, Virginia
1 review
Reviewed 6 days ago NEW

Most pleasant stay, other unruly and very loud quest messed up a good nights sleep. The Staff were very professional and attentive. The accommodations were comfortable, clean and location near shopping 👍🏾

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James C
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff, our Guest rooms, and our hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in... More 

2 reviews
Reviewed 1 week ago via mobile

Our family had dinner today in the New River room. Our meal was wonderfull and our server Jeanette was excellent! She was professional, efficient and friendly. We look forward to coming back again, many times. Thank you.

Helpful?
Thank Marie M
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent visit here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff and our hotel. Thank you for choosing to us for your holiday, family gathering and we hope to see you again. More 

New York
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 weeks ago

Nothing worked at this hotel. I went there for a Stitching weekend. There was almost no light in the hotel room. The lights they did have only half worked. A nice maintenance man ended up bringing us and additional lamp. But the only bulbs in the hotel were 60 watt. There were no 3 way bulbs. The elevators did not... More 

Helpful?
Thank halsherm3
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Chesapeake, United States
1 review
Reviewed 2 weeks ago

The room was clean, service was good and I encountered no problems during my stay. I stayed at this hotel for a business event and got a great group discount. There are plenty of dining options in the immediate area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank wendyl123
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff, our Guest rooms, and our hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

I stayed here as a participant in a conference held at the hotel. The rooms were clean, beds very comfortable, and friendly hotel staff. The breakfast buffet was very fresh, tasted wonderful, and had a great selection.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Llutz427
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff, our Guest rooms, and our hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in... More 

north carolina
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago

The hotel and rooms are beautifully decorated. The rooms are spacious, clean and modern. The hotel was busy, but the staff maintained a very friendly and accommodating demeanor. I give this hotel an A+ because it is truly a beautiful hotel and the staff was great.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sharon E
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff, our Guest rooms, and our hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in... More 

Yorktown, United States
1 review
Reviewed 2 weeks ago

No shampoo, no coffee or cups, dirty bathtub and no housekeeping offered. When I called for attention to the coffee and shampoo, the front desk was unwilling to do a "housekeeping job" and bring it to me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank virginias607
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincerest apologies for our shortfalls. That certainly is not the standard here at the DoubleTree by Hilton Richmond-Midlothian, and I have forwarded your comments to the appropriate Managers. Your comments will help us as we continually work to improve our... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

This is a super nice hotel with a ton of extras like a bar and a conference area. The room was clean and comfy. The bed was comfortable with plenty pillows! I was disappointed with the 11:00 checkout. But was more disappointed with the fact that I reserved a room with a king size bed and a sofa bed but... More 

Helpful?
Thank Teresa S
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our hotel, and apologize for our shortfalls. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in Richmond. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 

Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Region: United States > Virginia > Richmond
Price Range: $240 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Odigeo and Travelocity so you can book your DoubleTree by Hilton Richmond-Midlothian reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#9 Family Hotel in Richmond
#11 Romantic Hotel in Richmond
#12 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Richmond-Midlothian staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Richmond-Midlothian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“would not recomend until the mold situation is taken care of.”
 of 5 bubbles priscillacomber, 11 Aug 2016 | Read review
“Just understand WIFI issues”
 of 5 bubbles billd193, 2 Mar 2016 | Read review
“The Junior Suites are great for a longer stay.”
 of 5 bubbles RLPark, 5 Feb 2016 | Read review
“do not get a connecting room due to noise.”
 of 5 bubbles dc2005b, 21 Oct 2015 | Read review
“Choose lower floor, one elevator rarely worked, and long waits on top floor. View is nice.”
 of 5 bubbles JamesD156, 15 Oct 2015 | Read review
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