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Holiday Inn Richmond South-Bells Road

Expedia.comUS$79*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$104*
US$79*
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Holiday Inn Richmond South-Bells Road
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258 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Raleigh, North Carolina
Reviewed 2 weeks ago

The location was convenient, but a little run down. It is right off of I95 and has a Subway and McDonalds within walking distance. The on site restaurant was too pricey for this starving artists. My room was clean and smelled nice and it had all the conveniences I would expect. However my room did NOT get cleaned daily, not...

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Helpful?
Thank Pumpkinhead44
Hotel M, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Pumpkinhead44, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring you...

NJ
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We were heading to Wilmington from NJ and wanted a hotel near 95 and Richmond for a quick over night stop. Was hesitant to stay here due to some reviews but it seemed convenient and we are Holiday Inn members. Didn't arrive until almost midnight and checking was friendly and prompt. Given room 405 which was handicap accessible and had...

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Helpful?
Thank ToddNJ
About Hotel's Favourite Review
Hotel M, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear ToddNJ, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you...

Ronkonkoma, New York
Reviewed 3 weeks ago

Everything about this hotel was exceptional. The staff, the room, the beds and the hot buffet breakfast. We booked this hotel last minute and I mean last minute. When we arrived, they knew it was us! If you need a night in the Richmond area BOOK HERE!!

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Helpful?
Thank docjph
Hotel M, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear docjph, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you...

Lake City, South Carolina
Reviewed 4 weeks ago via mobile

My husband and I usually try to stay with IHG when possible,however, we won't be back at this hotel. We have stayed at this Holiday Inn Express in the past and we have never had Wi-Fi issues before. If you are needing Wi-Fi this is NOT the hotel for you. We need Internet of our jobs so we had no...

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Helpful?
Thank casselman
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Valued Guest, Accept my sincere apologies part of the wi-fi issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans...

Wichita, Kansas
Reviewed 4 weeks ago

The King Room was spacious and clean, just felt worn out. Ground level was very noisy in the morning. Bed was comfortable, amenities were good. Friendly service. It was winter, but it looked like they had a great outdoor pool for the summer. A lot service crews stay here. Big trucks in the parking lot with early morning exits.

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Helpful?
Thank Doughnuts61
Hotel M, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Doughnuts61 , Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring...

Bonita Springs, Florida
Reviewed 11 April 2017 via mobile

My husband was in the hospital and this hotel was suggested. Room was clean and comfortable. Having a restaurant inside the hotel was a big plus. Even though the hotel is right off I95, you didn't hear the traffic. Their handicap rooms are spacious as are the regular rooms. There is a Subway restaurant across the street and a McDonalds...

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Helpful?
Thank Sue R
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Sue R, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Reviewed 16 March 2017

My twelve year old son and I stayed here with his soccer team for a tournament this past weekend. We arrived very late and after a nice enough experience checking in went up to our room. As soon as we came out of the elevator, we were greeted with an overwhelming smell of marijuana smoke. I rushed my son into...

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Helpful?
Thank Jeff S
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Jeff S, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring...

Reviewed 14 March 2017 via mobile

This hotel should have 1 star. It is old and smelly. The bathroom has mold in the shower. The hand held bar that protects you from sleeping and falling was once there, now broken off the wall. The restaurant was a disaster. They tell you when you get there that you'll have to wait 45-60 minutes for your dinner. Very...

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Helpful?
Thank Bo W
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Bo W, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

West Babylon, New York
Reviewed 12 March 2017 via mobile

Great hotel. Very clean large room. Well appointed. Very comfortable beds. Usually afraid to sit on the easy chairs. This one was so comfy with leather protecting heavy use areas. (Great for a germophobe like me) Carpet was clean and unstained...bare foot walkable. And ohhhh the hot, hot shower! No continental breakfast but there is a restaurant at the hotel....

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Helpful?
Thank Lonnie M
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Lonnie M, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

New City, New York
Reviewed 26 February 2017

Paid for trip through Priceline. Besides fact that they never did my wake up call, they had nerve to charge me $75 even though I paid through Priceline. Oh, and when I told manager in morning that they never did wake up call, he had nerve to say there is no way to check if there is record of request....

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Helpful?
Thank newcityman
IHGService, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Hello newcityman, Thank you for taking time to share your experience with us. I am sorry that the level of service you received was unacceptable. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 

Additional Information about Holiday Inn Richmond South-Bells Road

Address: 4303 Commerce Rd, Richmond, VA 23234-2239
Region: United States > Virginia > Richmond
Price Range: $116 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, Hotel.de and HotelsClick so you can book your Holiday Inn Richmond South-Bells Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Richmond South-Bells Road staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Richmond South-Bells Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 205 is the handicap room and it has 2 shower heads if you like that kind of thing.”
Pumpkinhead44, 8 May 2017 | Read review
“Unless you are getting up early avoid the ground floor if possible to avoid some of the noise.”
Doughnuts61, 19 Apr 2017 | Read review
“Eat out. The in house catering option is awful. The beer selection at the grill is OK.”
, 16 Mar 2017 | Read review
“we were on the 5th floor good rooms”
jamesmV2244OS, 25 Feb 2017 | Read review
“Good tip, go nearer the town.”
, 31 Jul 2016 | Read review
5 of 5
Expedia.com
US$79* /night
View Deal
HolidayInn.comUS$85
Booking.comUS$85
HotelQuicklyUS$104
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Prices are for 1 room, 2 adults
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