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    Holiday Inn Richmond I 64 West End

    2000 Staples Mill Rd, Richmond, VA 23230-3109
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    06/08/2017 07/08/2017
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    US$86
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    Traveller (10)
    Room & Suite (33)
    Dining (22)
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    1,249 reviews
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    Overview
    • Excellent22%
    • Very good27%
    • Average20%
    • Poor16%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    The Jefferson Hotel
    1,249 reviews
    #1 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    #2 of 81 hotels in Richmond
     
    The Westin Richmond
    722 reviews
    #3 of 81 hotels in Richmond
     
    Linden Row Inn
    1,035 reviews
    #6 of 81 hotels in Richmond
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (212)
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    There are newer reviews for Holiday Inn Richmond I 64 West End
    See the most recent reviews

    21 - 25 of 205 reviews

    Reviewed 5 June 2016 via mobile

    I called to book a reservation as I am travelling weekly to Richmond for work. Reservations department was rude and would not grant request for early check in since I work nights and would be checking in early to sleep. After I requested early check...More

    Thank amy20141229
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 21 June 2016

    I am very sorry for how the reservation process resulted for you. It’s not how we typically operate and our Team is working diligently to identify where and why it broke down. We take all guests concerns and feedback very seriously and our hotel manager...More

    Reviewed 30 May 2016 via mobile

    My family and I have stayed at numerous Holiday Inn locations throughout the years, this years vacation was no exception. We reserved a room as a layover for our trip home and, for lack of better words, we we less than impressed. The staff at...More

    Thank CCM898
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 3 June 2016

    We are sorry to hear that your stay failed to meet your expectations. It was nice to hear the staff treated you well and that your room was clean, but we were sorry to hear of the issues you encountered. We appreciate you letting us...More

    Reviewed 7 May 2016 via mobile

    Stayed for a graduation. The hotel had a very convenient location and was quite clean. We were on the second floor where the work out room was located and it was a bit loud, dropping of weights. Did not partake the breakfast as it was...More

    Thank NoName007
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 9 May 2016

    Thank you for staying with us while in town for graduation and thank you for providing us with feedback on your stay. We are pleased to know that our location was convenient for your needs and we appreciate your compliments on the cleanliness of the...More

    Reviewed 1 April 2016

    My room was ok, but everything didn't work. The stopper to turn on the shower was busted, the fancy Keurig machine in the room had coffee...and tea bags. How can you brew teabags in a Keurig machine? I emailed the hotel using Holiday Inn's website...and...More

    Thank Brian G
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 6 April 2016

    While we are pleased to hear that you enjoyed our convenient location, I appreciate the opportunity to apologize for the disappointments you encountered during your stay. We pride ourselves on providing our guests with the best stay possible and we are mindful to take your...More

    Reviewed 21 March 2016

    Our team stayed here for a soccer tournament last weekend. The pros: front desk staff and banquet staff were friendly and helpful; lobby and guest rooms look like they've been recently renovated so hotel had an updated look; nice that you could get a beer...More

    Thank MVreviews
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 24 March 2016

    It was a pleasure hosting members of your team while you were in town for the soccer tournament and we are pleased to know that you were comfortable and enjoyed our convenient location. Thank you for taking the time to let us know what you...More

    The Jefferson Hotel
    1,249 reviews
    #1 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    #2 of 81 hotels in Richmond
     
    The Westin Richmond
    722 reviews
    #3 of 81 hotels in Richmond
     
    Linden Row Inn
    1,035 reviews
    #6 of 81 hotels in Richmond
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Richmond I 64 West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Holiday Inn Richmond i 64 West End Hotel Richmond ,
    • Crossroads Holiday Inn ,
    • Richmond Holiday Inn
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    Traveller (10)
    Room & Suite (33)
    Dining (22)
    Pool & Beach (2)
    Hotel & Grounds (34)
    Business Centre & Event Rooms (11)
    Bathroom (5)
    Nearby
    The Westin Richmond
    722 reviews
    3.18 km away
     
    The Jefferson Hotel
    1,249 reviews
    6.05 km away
     
    Linden Row Inn
    1,035 reviews
    6.31 km away
     
    Hampton Inn & Suites Richmond/Glenside
    721 reviews
    3.65 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TravelGal1246
    10 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    TravelGal1246
    10 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    Room Tips
    "Avoid unless price is the only thing that matters."
    Read review
    "Pick a room at the higher floors."
    Read review
    "Get a room away from the elevator and on the front side in the summer to avoid the heat."
    Read review
    "another chain"
    Read review
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