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Holiday Inn Richmond I 64 West End

218 reviews
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Traveller (18)
Room & Suite (17)
Dining (10)
Overview
  • Excellent23%
  • Very good26%
  • Average20%
  • Poor15%
  • Terrible16%
25 Aug 2017
“Average 'budget' hotel; great front desk staff”
3 Jul 2017
“No free breakfast here”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)Write a Review
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81 - 85 of 211 reviews
Reviewed 9 October 2014

My room was clean, the staff was friendly and helpful. Breakfast was good except for the oatmeal. Sophia at the front desk was very helpful. Rooms could be cleaner, doors, base boards, etc...............More

Thank Kenneth W
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 26 October 2014

Dear Kenneth W, Thank you for your recent stay with us. It is a real pleasure that you were satisfied with most of our amenities, as well as the staff service. On the other hand, we apologize if the overall room cleanliness did not live...More

Reviewed 18 September 2014

This hotel is very clean, well maintained, and staff is extremely friendly and helpful. Free parking, nice pool, but no breakfast. They do have a restaurant and bar in the lobby and serve a $10 breakfast. Easy on/easy off interstate access.

1  Thank laurabender
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 3 November 2014

We are so glad you enjoyed your stay, we are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Reviewed 18 September 2014 via mobile

I have never stayed at such a disgusting Holiday Inn. The rooms were disgusting and old. The bathroom and tub was nasty and there was an open vent in which could not be closed right in the shower, in which I felt was invading my...More

1  Thank Emily R
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 4 October 2014

Dear Emily R, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information....More

Reviewed 4 September 2014 via mobile

We stopped here after many great reviews and we were not disappointed. Monique at the front desk was great and so was the assistant manager. The breakfast was hot and well stocked and filled our family without having to go elsewhere for breakfast .would recommend...More

Thank Monique P
Reviewed 2 September 2014

My wife had business in Richmond on 9/2/14. We came down from DC on AMTRAK 8/31/14 and left AMTRAK 9/3/14. Stayed at this Holiday Inn for the first time. We rarily have received so much in a hotel for so relatively little. We ate every...More

1  Thank schlapia
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Details
Price range
US$81 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (17)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
Room Tips
"Stay away from this hotel"
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"Avoid unless price is the only thing that matters."
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"Pick a room at the higher floors."
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"Get a room away from the elevator and on the front side in the summer to avoid the heat."
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