We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My room was clean, the staff was friendly and helpful.
Breakfast was good except for the oatmeal.
Sophia at the front desk was very helpful.
Rooms could be cleaner, doors, base boards, etc...............More
Thank Kenneth W
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 26 October 2014
Dear Kenneth W,
Thank you for your recent stay with us. It is a real pleasure that you were satisfied with most of our amenities, as well as the staff service. On the other hand, we apologize if the overall room cleanliness did not live...More
This hotel is very clean, well maintained, and staff is extremely friendly and helpful. Free parking, nice pool, but no breakfast. They do have a restaurant and bar in the lobby and serve a $10 breakfast. Easy on/easy off interstate access.
1 Thank laurabender
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 3 November 2014
We are so glad you enjoyed your stay, we are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
I have never stayed at such a disgusting Holiday Inn. The rooms were disgusting and old. The bathroom and tub was nasty and there was an open vent in which could not be closed right in the shower, in which I felt was invading my...More
1 Thank Emily R
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 4 October 2014
Dear Emily R,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information....More
We stopped here after many great reviews and we were not disappointed. Monique at the front desk was great and so was the assistant manager. The breakfast was hot and well stocked and filled our family without having to go elsewhere for breakfast .would recommend...More
My wife had business in Richmond on 9/2/14. We came down from DC on AMTRAK 8/31/14 and left AMTRAK 9/3/14. Stayed at this Holiday Inn for the first time. We rarily have received so much in a hotel for so relatively little. We ate every...More