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Clarion Hotel Richmond Central

228 reviews
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Traveller (49)
Room & Suite (37)
Dining (4)
Overview
  • Excellent11%
  • Very good20%
  • Average25%
  • Poor21%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Clarion Hotel Richmond Central
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (228)Write a Review
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1 - 5 of 226 reviews
Reviewed 1 week ago

Booked a room with two queen sized beds, but was placed in a room with one bed and a pull out couch. Not very comfortable. Room was not very clean. There was dust in corners and along wall. We found a vitamin (pill) under a...More

Thank Jojocola
Hotel's Favourite
Reviewed 3 February 2017 via mobile

My visit here was very pleasant. the staff was very nice and they had a nice place where you can make some tea in the lobby. They also had vending machines all over the hotel and a business center. Only a 10-minute drive from the...More

Thank Daisyann L
Response from Shawn T, Guest Relations Manager at Clarion Hotel Richmond CentralResponded 9 February 2017

Dear Daisyann L: We are so glad that you enjoyed your stay with us. We appreciate this great review and hope to see you again soon. Yours in hosptiality, Shawn T. Guest Relations

Reviewed 12 November 2017

The room was clean an comfortable. The restaurant was closed and there were no on site "options" for food. This is the only Choice Hotel I have visited that did not have a breakfast bar or continental breakfast. Front desk was friendly and helpful, but...More

Thank 396nealb
Reviewed 25 October 2017

I do not recommend this hotel. I understand night staff is a difficult position to fill. But seriously - teach them a little about customer service. We arrived late and I had checked with the hotel to make sure everything was ready for us. The...More

1  Thank liz s
Reviewed 21 October 2017

There were roaches in the room. The hair dryer didn't work. The hotel room itself is littered with messages from management saying please tell us if you are not satisfied with the room, and false promises that it will be taken care of. I let...More

1  Thank BZTraveling
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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$58 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$58 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (37)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (53)
Business Centre & Event Rooms (7)
Bathroom (2)
Questions & Answers
Ask a question
King S
2 June 2017|
AnswerShow all 7 answers
Response from Shawn T | Property representative |
Bed bugs are not caused by dirt or filth. They are travelers. They travel within guests luggage from location to location. We have hundreds of travelers here weekly. Most travelers who are carrying bed bugs in their... More
0
Votes
str8up04
4 August 2014|
Answer
Response from Peter P | Property representative |
No we fixed that right away
0
Votes
Room Tips
"ask for inside view, has balconies."
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"Look elsewhere if possible"
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"There are much better hotels in nicer areas of town."
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"Ask for a roach trap and be ready for visitors to crawl on you while sleeping."
Read review
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