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Courtyard Richmond West

232 reviews
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Traveller (32)
Room & Suite (15)
Dining (3)
Overview
  • Excellent34%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible1%
Travellers talk about
“bistro cafe”(3 reviews)
“bistro staff”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Courtyard Richmond West
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)Write a Review
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Traveller rating
80
87
45
16
2
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LanguageEnglish
80
87
45
16
2
Show reviews that mention
All reviewstypical courtyardbistro cafebistro stafffront deskhome depotgreat location and staffsliding doorbusy roadevery morningoutstanding customer servicecourtyard marriottlobby areathe general managerthird floorshort driverestaurants and shoppingquiet room
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1 - 5 of 230 reviews
Reviewed 2 weeks ago

This location was convenient to a old neighbor visit. Room was standard Marriott, but slightly on the small side. Carpets, towels and bedding clean and fresh. We stayed on the third floor, in the back and had a hard time getting back to the front...More

Thank John I
Reviewed 4 weeks ago

The staff here are quite phenomenal and operate with top customer service. I have been traveling to Richmond for work for about 2 months now and I am overly satisfied with the staff. Claudia, Virginie, and Adam, who work the restaurant for breakfast, are very...More

Thank hannahmoty
Reviewed 10 November 2017

Spent 4 nights at the Courtyard Richmond West. The room was awesome, comfortable and very clean. I stayed on the first level with a walk out to the court area. Also the lobby and restaurant stay was fantastic. Claudia Trujillo was very friendly and helpful....More

Thank rdelprince
Reviewed 7 November 2017

I stayed one night at this property since I was in town for a sports tournament. The front desk staff was super friendly and changed my room from a King bed to two Queens with no hassle. I was given a "gift bag" which included...More

Thank conigam
Reviewed 4 November 2017 via mobile

Excellent, top notch, exceptional customer service. All staff were extremely attentive, and went above and beyond to enhance my stay. The front desk staff, Adam, Claudia & Kitty all served to make my visit pleasurable and memorable. I will return and recommend to others!

Thank Geri H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$117 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (15)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (53)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Diane M
10 December 2015|
AnswerShow all 2 answers
Response from Traveling_James76 | Reviewed this property |
Yes I95 is quick jump from the hotel about 12 minutes. You can take Broad street south or I64 East to connect to I95
0
Votes
Seniorcitizen72
6 June 2015|
Answer
Response from katie g | Reviewed this property |
VCU Medical Center is about 8 miles from the hotel
0
Votes
Brenda T
18 April 2015|
AnswerShow all 2 answers
Response from TallBlonde | Reviewed this property |
Yes. This area is surrounded by industrial and corporate parks. I have gone walking alone in the area and felt very safe.
1
Vote
Room Tips
"Great Hotel!"
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"Ask for something close to the lobby or you'll be doing a lot of walking."
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"Park near doors"
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"get a room that has a view of the courtyard. the balconies open out to the courtyard."
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