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The Westin Richmond

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Traveller (138)
Room & Suite (54)
Dining (19)
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Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(34 reviews)
“club level”(36 reviews)
“infused water”(8 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from The Westin Richmond
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Richmond
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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Traveller rating
503
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503
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40
18
10
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All reviewsheavenly bedclub levelinfused wateroffice parkroom serviceworkout roomoff the highwayvery nice hotelfront desk staffbroad streetwalk in showerfavorite hotelpool and hot tubbusiness travelerthe executive loungeshort drivecomfortable rooms
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1 - 5 of 777 reviews
Reviewed 3 days ago

Have stayed here before. Very consistent. Easy access to highway and local attractions. In fact I use it as a base for day trips to Williamsburg. Front desk staff are great. Always feel welcome here. Room was large. Had the workout room with the Peloton...More

Thank leroyk
Response from WestinRichmond, General Manager at The Westin RichmondResponded 2 days ago

Dear Leroyk, thank you for your recent stay with us and for taking the time to share your positive review with us. I am glad to hear you appreciated our staff service and offerings. We hope to see you again soon. Regards, Feliks Schwartz -...More

Hotel's Favourite
Reviewed 20 February 2018

Although this was not my first choice of location for my meeting the next day in downtown Richmond, it was an SPG participant, so I was willing to try. Westin was a great choice. Short drive to meeting was worth the spacious lobby area, nice...More

1  Thank JVA_JVA
Response from WestinRichmond, General Manager at The Westin RichmondResponded 21 February 2018

Dear JVA-JVA, thank you for your recent stay and 5-star review. I am appreciative that you gave us the opportunity to serve you and hope that you will stay with us again should your travels return you to Richmond. We are a great central point...More

Reviewed 4 days ago

I stayed here for a wedding. I did not expect much. I was just hopeful that the hotel would be clean and nicely presented. The staff has been fantastic - extremely friendly, polite and helpful. The food was surpassingly good and the wine list was...More

1  Thank Michelle P
Response from WestinRichmond, General Manager at The Westin RichmondResponded 2 days ago

Dear Michelle P, thank you for your recent stay with us and for the positive review. I am glad to hear we exceeded your expectations. We trust that we will see you again the next time you are in Richmond. Stay well, Feliks Schwartz -...More

Reviewed 1 week ago

Staff are great, rooms are fresh and comfortable, and of course you have to love the Heavenly Beds at Westin. The restaurant is surprisingly good -- so good, that I often eat in the restaurant, even though Richmond has a vibrant restaurant scene including plenty...More

Thank Peter A
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear Peter A, thank you for your recent stay and for taking the time to share a review. I am glad to hear you enjoyed your stay, particularly our staff service and our restaurant. Regarding the internet, the demand is increasing steadily and we are...More

Reviewed 3 weeks ago

I stayed here for one night and was very happy with this hotel. The hotel is located in a suburban setting and is quiet. I was traveling with my puppy and they have a big parking lot for walking the dog. The area is quite...More

Thank bayforest3205
Response from WestinRichmond, General Manager at The Westin RichmondResponded 3 weeks ago

Dear Bayforest3205, thank you for your recent stay and 5-star rating. I am glad that you and your canine companion had a pleasant experience and we hope to see you again soon. Stay well, Feliks Schwartz - General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$193 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#3 Luxury Hotel in Richmond
#6 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$193 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#3 Luxury Hotel in Richmond
#6 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (138)
Room & Suite (54)
Dining (19)
Pool & Beach (4)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
dlaker4
26 March 2018|
AnswerShow all 2 answers
Response from JVA_JVA | Reviewed this property |
I saw people in the lobby with two dogs, so you may be okay.
1
Vote
hiltoncharlie
8 October 2017|
AnswerShow all 3 answers
Response from Jrome2014 | Reviewed this property |
We are SPG members but don’t think platinum and were not upgraded. Also not upgraded via our CC which could have been an option despite SPG eligiblity but they did not have any thing to offer us, unfortunately. There is not... More
1
Vote
BeachBumBev
15 March 2017|
AnswerShow all 2 answers
Response from WestinRichmond | Property representative |
Unfortunately, we do not allow cats in our guestrooms. We do all dogs up to 40 pounds without a standard fee. I apologize for any inconvenience. Regards, Feliks Schwartz - General Manager.
0
Votes
Room Tips
"Avoid the second floor unless you have pets"
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"High floor room, get club level"
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"I asked for a room close to the elevator when I placed my online reservation and I got it."
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"Higher floors for peace and quiet"
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