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The Westin Richmond

766 reviews
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Traveller (138)
Room & Suite (54)
Dining (19)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“heavenly bed”(34 reviews)
“club level”(33 reviews)
“infused water”(8 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Westin Richmond
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (766)Write a Review
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All reviewsheavenly bedclub levelinfused wateroffice parkbusiness travelersroom servicevery nice hoteloff the highwayworkout roombusiness centerfront desk staffpool and hot tubbroad streetthe executive loungecomfortable roomsshower headroom was large
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1 - 5 of 762 reviews
Reviewed 5 days ago

Although this was not my first choice of location for my meeting the next day in downtown Richmond, it was an SPG participant, so I was willing to try. Westin was a great choice. Short drive to meeting was worth the spacious lobby area, nice...More

Thank JVA_JVA
Response from WestinRichmond, General Manager at The Westin RichmondResponded 4 days ago

Dear JVA-JVA, thank you for your recent stay and 5-star review. I am appreciative that you gave us the opportunity to serve you and hope that you will stay with us again should your travels return you to Richmond. We are a great central point...More

Hotel's Favourite
Reviewed 7 January 2018

Just checked out of the Westin in Richmond. We are traveling home to NY from a FL visit. Needed a place to spend the night before resuming our drive home. Went here based on reviews read on TA - not disappointed. What I loved about...More

3  Thank Cynthia K
Response from WestinRichmond, General Manager at The Westin RichmondResponded 8 January 2018

Dear Cynthia K, thank you for your recent stay and glowing review of your experience. I am glad to hear we continue to exceed your expectations. We look forward to serving you again on your travels up and down I-95. Happy new year, Feliks Schwartz...More

Reviewed 1 week ago via mobile

Overnight stay on trip South. Quiet clean comfortable room. What more could you ask for? Well if you have a pup traveling with you...his own bed and bowls! Friendly staff. Great breakfast. An excellent stop.More

Thank 4nonni
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear 4nonni, thank you for your recent stay with us and for taking the time to share a positive review. I am glad to hear you found the hotel to be quiet, clean and comfortable. Should you return with your canine companions, we certainly have...More

Reviewed 2 weeks ago via mobile

I have had the pleasure of staying at this hotel approximately once a week since September 2017. Usually I am greeted by the always friendly and knowledgeable concierge, Richard. The front desk staff (Amanda, Gwen, India, and others) are very helpful and friendly as well....More

Thank BamaCaviler
Response from WestinRichmond, General Manager at The Westin RichmondResponded 2 weeks ago

Dear BamaCaviler, thank you for your recent stays and loyalty. I am very grateful for your 5-star review and generous comments about out hotel, services, and most importantly our hard working and dedicated associates who certainly strive to make a difference for our guests. I...More

Reviewed 4 weeks ago

We were here once again for our annual conference. It is well situated and quiet for this kind of thing. The staff members are very helpful. Even when things go a bit wrong, as sometimes they do with a large group, they handled it very...More

Thank DonnieRam
Response from WestinRichmond, General Manager at The Westin RichmondResponded 6 days ago

Dear DonnieRam, thank you for joining us again this year for your conference. I appreciate your kind words and your loyalty. We look forward to welcoming you back again next time. Stay well, Feliks Schwartz - General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$194 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$194 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (138)
Room & Suite (54)
Dining (19)
Pool & Beach (4)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
hiltoncharlie
8 October 2017|
AnswerShow all 3 answers
Response from Jrome2014 | Reviewed this property |
We are SPG members but don’t think platinum and were not upgraded. Also not upgraded via our CC which could have been an option despite SPG eligiblity but they did not have any thing to offer us, unfortunately. There is not... More
1
Vote
BeachBumBev
15 March 2017|
AnswerShow all 2 answers
Response from WestinRichmond | Property representative |
Unfortunately, we do not allow cats in our guestrooms. We do all dogs up to 40 pounds without a standard fee. I apologize for any inconvenience. Regards, Feliks Schwartz - General Manager.
0
Votes
RITAES
12 May 2016|
AnswerShow all 6 answers
Response from Tigeraunt | Reviewed this property |
No. It is close to the University of Richmond, in a more suburban area- good for walking and running, but far from town. (4 miles I think)
1
Vote
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12
Room Tips
"Higher floors for peace and quiet"
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"I was on the 4th floor with a king room. Very quiet and very comfortable."
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"we stayed in the upgraded king and it was worth the 13 dollars more!!! Absolutely!"
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"All the rooms I have ever stayed in have been great. They have the Weston Heavenly Bed and all the Westin..."
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