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The Berkeley Hotel

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The Berkeley Hotel
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704 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Calabash, North Carolina
Reviewed 3 days ago NEW

My Husband and I stayed for 2 nights for a family wedding and couldnt of been happier with our experience. Upon arrival we were upgraded to a suite, which was great! every person on the staff was so warm, welcoming, and accomodating. Room service was prompt and good. the beds anf linens wer so comfortable. and our room was very...

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Thank Karissa S
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Providence Forge, Virginia
Reviewed 5 days ago NEW

Just a quick getaway to enjoy an evening in the city to see a show. Snow canceled the show but not our trip which left us more time to enjoy this comfortable hotel. Everyone made us feel welcome and were happy to take care of our wishes.

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Thank vbgolf2017
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

Shallotte, North Carolina
Reviewed 6 days ago NEW

This is a wonderful place to stay. Very accommodating and wonderful service. It happen to snow a lot when we were there and the valet service was wonderful. Everyone was so willing to help. The front desk staff we extremely helpful.

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Thank T7529GWkathleenf
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our Staff number one priority. Thanks again!

Chesapeake
Reviewed 1 week ago

Always enjoy staying here ... it's located in a really neat part of the city and the rooms are beautiful and comfortable. Stay here whenever we have the opportunity. Especially like the balcony rooms!

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Thank Dyanne M W
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Ruther Glen
Reviewed 1 week ago

We enjoyed our stay at the Berkeley on NYE and would stay there again. The room was clean, staff were courteous, enjoyed our stay. Wife and I normally stay at the Omni across the street but will be staying there for the foreseeable future.

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1Thank K1060YNmichaell
Tamika Q, Manager at The Berkeley Hotel, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our number one priority. We hope to see you again in the very near future. Thanks again!

Ruther Glen
Reviewed 1 week ago

We had wonderful stay. The staff is friendly and welcoming. The valet's were prompt and great with assisting with your check in and check out experience. I recommend this charming downtown hotel to anyone looking for a home away from home.

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Thank P2530VLbarbaras
Tamika Q, Manager at The Berkeley Hotel, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our Staff number one priority. We hope to see you again in the very near future. Thanks again!

A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

We had a nice 2 night get away at the Berkeley. Great location on a historic cobblestone street and a nice room with a sunny patio. Fascinating Revolutionary War era maps by the elevators. All the staff were very nice, especially Alfreda who kindly and efficiently checked us in and sent up a complimentary bottle of champagne to help us...

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Thank A TripAdvisor Member
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia
Reviewed 2 weeks ago

Stayed for two nights with family and business partner (and his family). I still enjoy the hotel and the location but will most likely not be returning. The weekend started off negative as the bellhop watched me walk in and grab a luggage cart. I unloaded the car by myself (wife was watching kids) and then fought the door while...

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Thank wfudd
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will...

Millboro
Reviewed 2 weeks ago

The Berkeley is a gem of a hotel located very conveniently for getting to and from along the Downtown Expressway. There are many fine eateries within a few blocks. The room we had was very spacious and nicely appointed including a Keurig coffee maker and a "real" hairdryer (not those pitiful things that are wall-mounted). Towels were plush and the...

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Thank BathCoGal
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Buenos Aires, Argentina
Reviewed 3 weeks ago

This a nice hotel, the service was okay. Breakfast is not included unless you pay extra. The front desk blatantly ignored me over other customers on two separate occasions. Moved to the Jefferson and was very happy!

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1Thank ChrisBuenosAires2014
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned. Again we do apologize and hope that you will come back and visit us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219-4116
Region: United States > Virginia > Richmond
Price Range: $204 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
4 months ago
Northampton, United Kingdom
11 months ago
Atlanta, Georgia
Arlington, Virginia
3 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
“ASK for fourth floor”
 of 5 bubbles 757NigelB, 2 Nov 2016 | Read review
“get an off street room”
 of 5 bubbles psutz, 24 Oct 2016 | Read review
“The area has an active night life, so be prepared for some street noise on the weekend.”
 of 5 bubbles megamom2, 23 Oct 2016 | Read review
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