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The Berkeley Hotel

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Traveller (109)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,016)
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1,007 results
Traveller rating
578
268
80
45
36
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578
268
80
45
36
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companylovely hotelvalet servicecanal walkstreet parkingrestaurants and shopslocation is greatshockoe bottomroom was largegreat roomfront desk staffsouthern hospitalitybed was comfortable
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11 - 15 of 1,007 reviews
Reviewed 2 weeks ago

Well maintained older hotel great location nice helpful staff- great amenities. Comfortable Beds well appointed showers and bathrooms nice 4 to 5 star hotel near many shops and restaurants - Highly recommend !More

Thank Meghan M
Response from Kevin M, General Manager at The Berkeley HotelResponded 1 week ago

Thanks so much Meghan M ! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to...More

Reviewed 2 weeks ago

Our second vacation trip to Richmond, VA, with the Berkeley at the top of our list of things to do. We stayed there before, had a great time, and were not disappointed a second time around. The staff, the rooms and the experience were all...More

Review collected in partnership with this hotel
Thank normkathyschbus
Response from Kevin M, Manager at The Berkeley HotelResponded 2 weeks ago

Wow!!! We would first like to thank you Normkathyschbus for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you...More

Reviewed 2 weeks ago

The Berkley is an excellent choice if you plan to stay in Richmond - very comfortable, clean, with well-appointed rooms. The staff is friendly and helpful. Excellent location - close to several great restaurants and taverns

Review collected in partnership with this hotel
Thank Curtis D
Response from Kevin M, General Manager at The Berkeley HotelResponded 2 weeks ago

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Reviewed 2 weeks ago via mobile

Spent one night at the Berkeley hotel for my birthday with my two daughters. Bought our room through Priceline. We were treated as second class citizens from start to finish. Arrived at the hotel. Told desk agent it's my birthday and where I came from....More

Thank caroline s
Response from Kevin M, Manager at The Berkeley HotelResponded 2 weeks ago

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work...More

Reviewed 3 weeks ago

We had a great experience working with Kaitlyn and Megan and their catering/service team (Jo, Sterling, Emily, and Sara). Everyone was so helpful, efficient, and gracious! Their suggestions, experience, and service were all a part of our event running smoothly and successfully. The decor, food,...More

1  Thank santinawilson22
Response from Kevin M, Manager at The Berkeley HotelResponded 3 weeks ago

Thanks so much Santinawilson22! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review.

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$138 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$138 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (109)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer G
4 January 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
27 December 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
25 December 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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"If you're a light sleeper, take a room away from the alley-side of the hotel, it was noisy when the..."
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