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The Berkeley Hotel

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Traveller (109)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,016)
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Traveller rating
578
268
80
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578
268
80
45
36
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companylovely hotelvalet servicecanal walkstreet parkingrestaurants and shopslocation is greatshockoe bottomroom was largegreat roomfront desk staffsouthern hospitalitybed was comfortable
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21 - 25 of 1,007 reviews
Reviewed 14 April 2018

I have stayed at this hotel with several friends at least three previous times. This time was extremely disappointing. The desk staff, particularly, were not friendly or helpful. We were put in a room fronting Cary Street (don't EVER let them put you in those...More

Thank Anne D
Response from Kevin M, Manager at The Berkeley HotelResponded 5 weeks ago

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work...More

Reviewed 10 April 2018

My friend and I take our annual trip to the Bizarre Bazaar, and stay at the Berkeley Hotel. It's a great small hotel, in the historic Shockoe area of Richmond ... cobblestone streets and old brick buildings, you can get a feel for how Richmond...More

Thank 728suzanneg
Response from Kevin M, Manager at The Berkeley HotelResponded 10 April 2018

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review, Will and Ann are Amazing. We look...More

Reviewed 8 April 2018 via mobile

The Berkeley is a lovely boutique type hotel. The rooms are spacious, nicely decorated and very clean. We also had a nice balcony. Everyone we encountered went out of their way to be accommodating. The free breakfast was mediocre - the waitresses were so sweet...More

Thank Taryn C
Response from Kevin M, Manager at The Berkeley HotelResponded 9 April 2018

We would first like to thank you Taryn C for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you...More

Reviewed 5 April 2018

Have stayed here a couple of times, both on business and with family. Great location – near the James River Walk, restaurants etc. Clean and spacious junior suites. Very helpful and friendly staff. Dog Friendly, however your dog must be small. Reasonable pricing. Would definitely...More

Review collected in partnership with this hotel
Thank dboyle466951
Response from Kevin M, Manager at The Berkeley HotelResponded 5 April 2018

We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority.

Reviewed 3 April 2018

Quaint, comfy, and a wonderful non-franchised experience. I felt like I was in a small town visiting family. The room was so much more than I thought it would be: huge, comfortable, well decorated. The bed was not very comfortable, but I'm used to my...More

Review collected in partnership with this hotel
Thank nancyspencer2018
Response from Kevin M, Manager at The Berkeley HotelResponded 4 April 2018

Thanks so much! Guests like you are the best advertising for our hotel! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$138 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$138 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (109)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
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Jennifer G
4 January 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
27 December 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
25 December 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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"If you're a light sleeper, take a room away from the alley-side of the hotel, it was noisy when the..."
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