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Hilton Richmond Downtown

PricelineUS$138*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$144*
US$138*
Great Deal
US$144*
US$144*
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Hilton Richmond Downtown
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1,420 Reviews from our TripAdvisor Community

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Showing 1,414: English reviews
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Richmond, Virginia
Reviewed 6 days ago NEWvia mobile

In planning to accommodate out of town guests and a farewell brunch for my daughter and new son in law, Mary Jo O Hallahan and Penny Guiles could not have provided better assistance! Their professionalism and incredibly positive and impressive planning were essential to the success of our family's wedding weekend. Cannot stress enough how their calm and reassuring assistance...

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Helpful?
Thank Judie N
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Judie; Thank you very much for your wonderful comments about the team here after your recent family event and wedding weekend, and congratulations !! I will be thanking Penny, Mary Jo and the team. We do hope to see you again in the future. Sincerely, John and team

Arlington, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago via mobile

My wife have stayed at Hilton properties and hotels in various locations around the world and the U.S. and the experiences are uniformly good. It is therefore a pleasure to review a Hilton Hotel (#hiltonrichmonddowntown) that rises above even high company standards. We spent two nights in Richmond while addressing a stressful family matter, so our trip was not a...

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Helpful?
Thank DrChipB
About Hotel's Favourite Review
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Dr. Chip; Thank you for your recent visit and review. I was glad to hear despite being a "stressful" time for you and your wife, your found our hotel, and Executive Lounge team specifically being "cheerful and attentive" during your stay. We'll share your comments with our entire team as you mentioned all were gracious, friendly and professional, certainly...

WashingtonDC
Reviewed 6 days ago NEW

My family and I stayed at the Hilton Richmond for two nights while we were in town visiting, and overall, the price is right and the location is pretty central. First off, there is a public parking lot across the street that you can park yourself all day for around $16. That's a pretty good savings over doing valet at...

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Helpful?
Thank jg325
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your recent stay and feedback. We are in the former historic Miller & Rhoads Department store so our rooms are larger, with high cielings, and our lobby has the original marble floors from the day. It was nice to hear you walked to some of our local bars and restaurants, as we are fortunate to have many...

Marble Hill, Georgia
Reviewed 6 days ago NEW

The Hilton is very nice. We were in a one bedroom suite with lots of windows, a bath and a half, and plenty of space. The location is good, and free shuttle service was very nice. Employees were cheerful and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 44MaryAnn44
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear MaryAnn; Great to hear you enjoyed our hotel and location. Our free shuttle is certainly the way to go in the city, I wish more hotels had it on my travels !! I'll certainly share this with our "cheerful" team. We hope to see you back again soon. Sincerely, John and team.

Blacksburg, United States
Reviewed 1 week ago

Stayed here for a business trip. It was easy to get to from the Interstate, valet service was fast, staff were very helpful. Very quiet hotel, well maintained. I really enjoyed the fitness center, which had more than the usual treadmill and elliptical. Room and bathroom were very clean and comfortable. Only complaint is the bathroom has no fan, so...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethmH5779AF
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your recent business trip and great review. We'll share your feedback with our staff to thank them for their efforts with your stay. Glad to hear you enjoyed our larger fitness room and your room as well. We'll check with the maintenance team to ensure the exhaust fan is working, as while the room doesn't have it's...

Boston, Massachusetts
Reviewed 1 week ago

We were upgraded to a room on the 7th floor during our stay. It was an oversized room and it allowed us access to the executive lounge on the first floor. The room was very large and the beds were very comfortable. It was very quiet in our room - little noise from outside or other rooms. We received wonderful...

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Helpful?
1Thank travel43_11
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your Tripadvisor review. It was nice to hear you had a pleasant stay with us. We appreciate you recognizing our "central location and great staff" as well our executive lounge, and quiet rooms. I'll certainly thank Tiara for her efforts as well our drivers on the team. We hope to see you back again...

Reviewed 1 week ago

I'm sure you won't be disappointed staying at this location. Every staff member with whom that I came in contact with was attentive and kind, especially the front desk, the housekeeping, room service, and parking attendant. This is the 2nd time that I've already returned to this hotel for my visit to Richmond, VA for my son's graduation. I had...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X6914ARvictorp
Succasunna,NJ, United States
Reviewed 1 week ago

Very helpful and friendly staff at check in .Pool ,hot tube and fitness center were very well maintained free water and head phones. well maintained rooms .cleaning staff great job. very easy to get you car in and out cost #$25.00 pre day ,but you can come and go for one flat rate all day

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H9340GFrobertd
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your review. Great to learn you had a very nice stay with us. We appreciate you recognizing our cleaning staff as well our valet services. We hope to see you back again soon. Sincerely, John and team

Tinton Falls
Reviewed 1 week ago

This building was built in 1885 & was a famous department store. They have kept that theme & some items from the store! The restaurants there are amazing. The rooms are huge and beds super comfy. In the heart of Richmond. This is the first Hilton I have ever liked. It is clean and really high end for a reasonable...

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Helpful?
Thank Roseann P
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Roseann; Thank you for your visit and your review of our "Incredible Building". Yes, our wonderful facility was open as a department store in 1885 and we still feature many items on display throughout as well some classic menu items from the day. Great to learn you had a pleasant experience with us for a reasonable price ! We...

Alexandria, Virginia
Reviewed 1 week ago

My stay was average. The outside area was very noisy, therefore kept me awake at night. The valet parking was a headache due to the number of people. Hotel rooms were clean. Front desk made you feel welcome and gave you an update.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6368RBkarene
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your review. I was disappointed to hear you had some "outside noise", or sounds of the busy City ! We do have quieter interior rooms for the future. We appreciate you recognizing our clean rooms and front desk staff and hope to see you back again soon. Sincerely, John and team

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $220 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, Priceline, Hilton Hotels Direct, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quiet”
roseannp336, 18 May 2017 | Read review
“Room 326 had ants in the bathroom and very loud AC unit.”
WatsonFamily2013, 16 May 2017 | Read review
“Ask for street view room if you want a better view; if you like working out, stay on the second floor for convenience.”
johnericsv, 14 May 2017 | Read review
“Ask for room close to elevator otherwise if you get one farthest away its a long haul”
JFreez, 9 May 2017 | Read review
“Above third floor better view suggest seventh floor”
FFVaforever, 7 May 2017 | Read review
5 of 5
Priceline
US$138* /night
View Deal
Booking.comUS$144
Expedia.comUS$144
Hilton.comUS$144
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*Disclaimer
Prices are for 1 room, 2 adults
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