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Hyatt Place Richmond Airport

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Traveller (65)
Room & Suite (35)
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Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)
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Traveller rating
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176
110
59
34
18
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All reviewsrichmond airportstores and restaurantspull out couchsitting areaclean roomsfree breakfasta great stayenjoyed my staynice roomconvenient locationvery nice hotelbed was very comfortabletargetkelseyottomandesksink
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1 - 5 of 397 reviews
Reviewed 4 days ago via mobile

I enjoyed everything about this hotel. Location and distance from airport was very convenient. LOTS of restaurants and shopping in walking distance. Hotel was clean inside and out. Room was tidy and spacious. Check in and check out was a breeze. Great full breakfast in...More

Thank Missv3507
Reviewed 3 weeks ago

I had very pleasant experience at this hotel. Staff always provided excellent service with great big smile. I would definitely recommend to stay when in Richmond Airport. Rooms could be updated a bit.

Review collected in partnership with Hyatt Hotels
Thank spatelone
Reviewed 4 weeks ago

Pros: Near the airport (airline staff stay here) Near many gas stations, food, and stores (within walking distance). Staff is super nice, especially the young woman on evenings at the front desk. Breakfast was very good. Spacious rooms with a lounge area, large tv, and...More

Thank globaltrekster
Response from NICK P, General Manager at Hyatt Place Richmond AirportResponded 3 weeks ago

Dear Globaltrekster, Thank you for your valuable feedback and kind words. I have reviewed the pictures with our team and we will perform all needed replacements and maintenance for the room mentioned. I also would like to apologize that the heater and noise from the...More

Reviewed 4 weeks ago via mobile

Spent a night here on a spring break road trip. While the public areas were nice and the staff seemed helfpul, the basics of a comfortable bed and warm shower were lacking. The mattresses we're quite old, lumpy, and uncomfortable. Pillows were very average. The...More

Thank baileyd72
Response from NICK P, General Manager at Hyatt Place Richmond AirportResponded 3 weeks ago

Dear baileyd72, Thank you for your honest feedback about your recent stay. I am sincerely sorry that the stay was less than enjoyable. Please know that we are in the process of updating the looks and feel of our hotel. We will also take measures...More

Reviewed 4 weeks ago via mobile

While I generally have had good experiences at Hyatt Place, this was a clear exception. When we turned over sheets several bugs crawled out. Sheets themselves were threadbare with many small holes (therefore slept on couch). Our room was at the end of the building...More

Thank Goldy2004
Response from NICK P, General Manager at Hyatt Place Richmond AirportResponded 4 weeks ago

Dear Goldy2004, Thank you for your valuable feedback.I sincerely apologize for the delay in response as we tried to reach the contact number provided around 2:30 in the afternoon. I am really sorry to read about your experience. We are truly embarrassed to know we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Concierge
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Tennis Court
Heated pool
Details
Price range
US$154 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (35)
Questions & Answers
Ask a question
josh1375
16 February 2017|
Answer
Response from NICK P | Property representative |
Greetings, We do offer shuttle to and from the airport. If you choose to stay with us, our hotel offers a complementary parking fro up to 1 week. Warm Regards, NickP
0
Votes
SeattleSarami
7 June 2016|
AnswerShow all 2 answers
Response from Peter F | Reviewed this property |
Yes, parking is free, plentiful and very, very safe. If you tell the front desk staff, they will watch it for you.
0
Votes
Room Tips
"Book online as prices are higher once you get to the hotel!"
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"As far away from the Main Street as possible facing the front of the building for a quiet stay."
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"They're all pretty much the same. I don;t like being on ground level."
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"stay away from room 203"
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