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Hyatt Place Richmond Airport

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Hyatt Place Richmond Airport
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318 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Boca Raton, Florida
Reviewed 9 July 2015

Rooms are delightful, nice living area with a corner couch, mini fridge and eating table. great bed and storage, bathrooms lack (design and maybe the way the door opens) but are still up to par. Service was great, we gave this hotel 2 tests, if they would supply toothpaste and if we could take a wine glass and wine opener...

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1Thank tjwphoto
Reviewed 5 July 2015 via mobile

Stayed with family of 4. Basic indoor pool-staff was friendly-building not as clean as we expected from Hyatt Place. After we checked in around 9pm, we were told the water for the entire hotel would be turned off at 11pm for maintenance until sometime in the morning-preventing showers or flushing the toilets-big inconvenience-TV system in room did not work, front...

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Thank Mitchell M
Sacramento, California
Reviewed 2 July 2015

Midnight arrival after long travel day. Only expected a basic clean comfortable room before traveling on the next morning. Shuttle took 2/3 phone calls to pick up from airport. Room provided was in the most remote corner and felt like any left over furniture thrown in... Depressing and felt unsafe. Called to change room despite late hour and told not...

Review collected in partnership with Hyatt Hotels
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Thank Lisa R
Reviewed 30 June 2015 via mobile

I'm a flight attendant for Southwest Airlines and stayed at the Hyatt last night. My crew went down to the bar for food and drinks and the service of Courtney Davis was just fantastic. There was one problem though, which she couldn't fix. We can't leave a tip on any kind of credit/debit card. I'm hoping that management tackles this...

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Thank Darin D
Port Saint Lucie, United States
Reviewed 26 June 2015

The manager who was on duty the first night when we arrived, (I believe his name is Chris) gave us outstanding service. Unfortunately he wasn't there for the remainder of our stay. It all went down hill after that. There was no orange juice the entire time. Only apple juice. We kept having to ask for bananas. When they came...

Review collected in partnership with Hyatt Hotels
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Thank Dawn M M
Acworth, Georgia
Reviewed 26 June 2015 via mobile

Coming in late with 3 kids, the only thing we wanted to do is get good rest and hit the road again in the morning. Unfortunately none of that happened, as we ended up having to switch rooms as soon as we checked in. First room had pubic and dog hairs all over the room. So we got a second...

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1Thank akamber35
Charlottesville, VA
Reviewed 15 June 2015

The title pretty much highlights the things that unfortunately stick out. The people were friendly enough and the room was clean, but we unfortunately had a not-so-good experience. The first night we were there the AC made a sound like small motorcycle. It was late, we had unpacked, and we were tired when it started acting out so we just...

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Thank 4real4
BLAINE
Reviewed 15 June 2015

We were here for a quick overnight. Rooms were comfy & clean. Staff was super friendly. Breakfast was pretty good but we got to the buffet around 8:30, ends at 9, and the "hot" food was sort of luke warm and had been sitting out for too long. They had two kinds of egg sandwiches, pancakes, fresh fruit, yogurt, oatmeal,...

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Thank marywF8883UL
Suffolk, VA
Reviewed 8 June 2015

We stayed at this Hyatt Place for a quick overnight returning from a trip north. Got in late to check in and staff was excellent. Very helpful with information on hotel. Not sure if this was because I am Hyatt Gold Passport or they do this for everyone, but I felt special. Felt safe on property as they called me...

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Thank Sheppie2
Portsmouth, Virginia
Reviewed 3 June 2015 via mobile

For starters the woman at the front desk was extremely rude. I believe her name was Monal. I made a reservation through orbitz prior to arrival. When I arrived at the hotel this assistant had no knowledge of how to process my transaction. I had to call Orbitz myself twice to have them walk her through the process. Not only...

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2Thank kas1122

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hyatt Place Richmond Airport

Address: 4401 S Laburnum Ave, The Shops at White Oak Village, Richmond, VA 23231-2419
Region: United States > Virginia > Richmond
Price Range: $190 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond Airport 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Place Richmond Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond Airport Hotel Richmond
Hotel Style:
#25 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond Airport staff and other travellers.
1 question
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Seattle
7 months ago

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Questions? Get answers from Hyatt Place Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the Main Street as possible facing the front of the building for a quiet stay.”
 of 5 bubbles BFLOMAN, 17 Jun 2016 | Read review
“They're all pretty much the same. I don;t like being on ground level.”
 of 5 bubbles frequenttravellor2, 8 Feb 2016 | Read review
“stay away from room 203”
 of 5 bubbles Finfan99, 21 Jul 2015 | Read review
“Ask if there are groups staying in the hotel. The front desk agent can tell you which floors are not as crowded. This was VERY helpful and I didn't know I could request this feature. He offered without being prompted.”
 of 5 bubbles Sheppie2, 8 Jun 2015 | Read review
“The even number rooms are quieter.”
 of 5 bubbles allens724, 17 Oct 2014 | Read review
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