We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
    Save
    Best prices for your stay
    Please select your travel dates.
    TripAdvisor uses this information to find you the lowest prices for your stay.
    01/10/2017 02/10/2017
    Lock in the lowest price from our partners
    US$136
    View Deal
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Hilton Richmond Hotel & Spa / Short Pump
    1,095 reviews
    #2 of 82 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    746 reviews
    #3 of 82 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    #20 of 82 hotels in Richmond
     
    The Westin Richmond
    738 reviews
    #4 of 82 hotels in Richmond
     
    Overview
    • Excellent69%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (70 reviews)
    “short pump” (85 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Hilton Richmond Hotel & Spa / Short Pump
    1,095 reviews
    #2 of 82 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    746 reviews
    #3 of 82 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    #20 of 82 hotels in Richmond
     
    The Westin Richmond
    738 reviews
    #4 of 82 hotels in Richmond
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$136.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3c2cf2ba6e9942dab75031433d14f151", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1238207,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64703213],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":136,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3c2cf2ba6e9942dab75031433d14f151","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":136,"lowestMetaPrice":136,"additionalPartner":false,"highestMetaPriceDisplay":136,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":136,"lowestMetaPrice":136,"highestMetaPriceDisplay":136,"hotelName":"HYATT House Richmond-West","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNjMmNmMmJhNmU5OTQyZGFiNzUwMzE0MzNkMTRmMTUxIiwiQUlLIjoiZGI0Mjk4MWY4OTY5NDdjM2JjZDU5ZWEyZDdlNjA4YzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$136", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109211168":"HotelsCom2IB","64703213":"Hyatt","32691221":"Expedia","53955328":"TravelocityEWS","65719933":"Hotwire","54171671":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (842)
    There are newer reviews for HYATT House Richmond-West
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 834 reviews

    Reviewed 2 weeks ago

    Very clean rooms and hotel, excellent customer service and the breakfast was great!! it is at the Short Pump shopping area that has lots of upper scale shopping and places to eat and you can walk to everything.More

    Review collected in partnership with Hyatt Hotels
    Thank vagirl_fl
    Response from HhRichmondGM, Front Office Manager at HYATT House Richmond-WestResponded 2 weeks ago

    Dear vagil_fl, Thank you for your wonderful review! We are always happy to hear our guests have enjoyed their stay with us. Our location is very convenient being a part of the Short Pump Town Center, we're glad you had the opportunity to enjoy the...More

    Reviewed 3 weeks ago

    We got a great last minute rate on this hotel after deciding at the last minute to spend two vacation days in Richmond. The short pump area has great restaurants and shopping. Room was clean and we had the pool to ourselves both mornings. Breakfast...More

    Review collected in partnership with Hyatt Hotels
    Thank BronwenAnne
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 2 weeks ago

    Dear BronwenAnne, I am thrilled to hear that you enjoyed your last-minute getaway at the Hyatt house Richmond-West! Our location certainly adds a lot to our guests’ experiences here and I am glad to hear that you were able to take advantage of not only...More

    Reviewed 3 weeks ago

    More

    Review collected in partnership with Hyatt Hotels
    Thank Scott B
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 2 weeks ago

    More

    Reviewed 3 weeks ago

    We have young children and had to stay while our house was under repair. Location to the mall was great. pool is nice and another thing to do. Mall food options are bonus. Several great food options for the family in walking distance.More

    Review collected in partnership with Hyatt Hotels
    Thank Seth K
    Response from HhRichmondGM, Manager at HYATT House Richmond-WestResponded 3 weeks ago

    Hello Seth K, Thank you for staying with us while your home was being repaired. We are so glad you enjoyed your time here and all we, and the Short Pump Mall, have to offer. We greatly appreciate you taking the time to write a...More

    Reviewed 3 weeks ago

    Hyatt at Short Pump is located in Town Center Short Pump. Repeat visit with a friendly and accommodating staff. Most rooms are suites with a kitchenette, couch and VERY comfortable bedding. Breakfast buffet is included and was pretty standard. They could use 2 omelet stations...More

    Thank Howard P
    Response from HhRichmondGM, Manager at HYATT House Richmond-WestResponded 3 weeks ago

    Hi Howard P, Thank you so much for your review of Hyatt house Richmond West! I'm so happy to hear you enjoyed your stay and our amenities. I appreciate your suggestion to add an additional omelet station, it certainly is a popular stop for our...More

    Hilton Richmond Hotel & Spa / Short Pump
    1,095 reviews
    #2 of 82 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    746 reviews
    #3 of 82 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    #20 of 82 hotels in Richmond
     
    The Westin Richmond
    738 reviews
    #4 of 82 hotels in Richmond
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$136 - US$274 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hyatt Hotels Corporation, Orbitz, Travelocity, Booking.com, Expedia, Priceline, Hotels.com, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    Add Photo Photos
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (58)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    Richmond Marriott Short Pump
    173 reviews
    2.82 km away
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,095 reviews
    .93 km away
     
    Hyatt Place Richmond/Innsbrook
    439 reviews
    3.10 km away
     
    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    1.18 km away
     
    Nearby Restaurants
    Mezeh Mediterranean Grill
    28 reviews
    .44 km away
    Maya Mexican Grill and Tequila Lounge
    176 reviews
    .47 km away
    Maggiano's - Richmond
    406 reviews
    .11 km away
    Cooper's Hawk Winery & Restaurant
    301 reviews
    .43 km away
    Nearby Attractions
    Short Pump Mall
    112 reviews
    .17 km away
    Richmond Funny Bone
    34 reviews
    .11 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .11 km away
    Tweed
    5 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Cas2277
    16 September 2017|
    AnswerShow all 3 answers
    Response from Tanishia | Reviewed this property |
    It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
    1
    Vote
    Margaret K
    25 August 2017|
    AnswerShow all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks... More
    0
    Votes
    Room Tips
    "Backside of hotel for quieter rooms not facing mall parking lot."
    Read review
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
    "End of hall on any floor."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing