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    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
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    08/10/2017 09/10/2017
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    US$136US$166
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    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Hilton Richmond Hotel & Spa / Short Pump
    1,096 reviews
    #2 of 82 hotels in Richmond
     
    The Jefferson Hotel
    1,280 reviews
    #1 of 82 hotels in Richmond
     
    Hampton Inn Richmond - North / Ashland
    523 reviews
    #1 of 13 hotels in Ashland
     
    Country Inn & Suites By Carlson, Ashland - Hanover, VA
    575 reviews
    #2 of 13 hotels in Ashland
     
    Overview
    • Excellent69%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (70 reviews)
    “short pump” (81 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hilton Richmond Hotel & Spa / Short Pump
    1,096 reviews
    #2 of 82 hotels in Richmond
     
    The Jefferson Hotel
    1,280 reviews
    #1 of 82 hotels in Richmond
     
    Hampton Inn Richmond - North / Ashland
    523 reviews
    #1 of 13 hotels in Ashland
     
    Country Inn & Suites By Carlson, Ashland - Hanover, VA
    575 reviews
    #2 of 13 hotels in Ashland
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (843)
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    161 - 165 of 835 reviews

    Reviewed 18 February 2017

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    Review collected in partnership with Hyatt Hotels
    Thank T6343NFelizabetho
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 25 February 2017

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    Reviewed 18 February 2017

    FYI for any state or federal employee. Found out today during check out this Hyatt location does not recognizes any state or federal tax exemptions. After confirming exempt status at check-in , the leadership stated at check out the "do not" honor any exemptions beyond...More

    1  Thank Localtest
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 21 February 2017

    Dear Localtest, Thank you for taking the time to review our hotel. Unfortunately, stays that are less than 90 days are not eligible for tax-exemption. This is due to a change in a Virginia State Law that went into effect in April 2016. I sincerely...More

    Reviewed 16 February 2017

    Very practical for short term stay, room spacious, clean and silent. Breakfast with limited selection of items and will be cut off at time stated. Staff is non existent or very concentrated on their duties don't expect much assistance or attention.More

    Thank fvelaz
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 February 2017

    Dear fvelaz, I appreciate you taking the time to review our property. I was disappointed to hear that you found our staff to be less than wonderful. We pride ourselves on having a great staff, and we always strive to make each and every guest...More

    Reviewed 14 February 2017

    My husband and I wanted a quick overnight getaway for a pre Valentines celebration, the Hyatt was the perfect spot. It was located at Short Pump Mall and had everything we didn't have to drive anywhere and the restaurant Texas da Brazil was just around...More

    Review collected in partnership with Hyatt Hotels
    Thank Tina B
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 February 2017

    Dear Tina B, I appreciate you taking the time to review our hotel and I am thrilled that you and your husband enjoyed your stay with us. Our location really is unbeatable, and having everything within walking distance from our front door makes it that...More

    Reviewed 13 February 2017

    Hyatt West is 12 miles from Richmond located behind a huge mall. The rooms are fine, the service ok but it's not in Richmond - it's in Henrico County. The breakfast ends at 10 - on the dot...the omelet station is stuck in the opposite...More

    1  Thank Terrance M
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 February 2017

    Dear Terrance M, I sincerely apologize that your stay with us did not meet your expectations. You are correct, the Hyatt House Richmond-West is located in the West End of Richmond, which is about 12 miles west of the City of Richmond. Although our breakfast...More

    Hilton Richmond Hotel & Spa / Short Pump
    1,096 reviews
    #2 of 82 hotels in Richmond
     
    The Jefferson Hotel
    1,280 reviews
    #1 of 82 hotels in Richmond
     
    Hampton Inn Richmond - North / Ashland
    523 reviews
    #1 of 13 hotels in Ashland
     
    Country Inn & Suites By Carlson, Ashland - Hanover, VA
    575 reviews
    #2 of 13 hotels in Ashland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$136 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hyatt Hotels Corporation, Booking.com, Expedia, Priceline, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    Add Photo Photos
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (58)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    The Jefferson Hotel
    1,280 reviews
    19.72 km away
     
    Hampton Inn Richmond - North / Ashland
    523 reviews
    17.22 km away
     
    Country Inn & Suites By Carlson, Ashland - Hanover, VA
    575 reviews
    16.24 km away
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,096 reviews
    .93 km away
     
    Nearby Restaurants
    Mezeh Mediterranean Grill
    28 reviews
    .44 km away
    Maya Mexican Grill and Tequila Lounge
    176 reviews
    .47 km away
    Maggiano's - Richmond
    406 reviews
    .11 km away
    Cooper's Hawk Winery & Restaurant
    301 reviews
    .43 km away
    Nearby Attractions
    Short Pump Mall
    112 reviews
    .17 km away
    Richmond Funny Bone
    34 reviews
    .11 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .11 km away
    Tweed
    5 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Cas2277
    16 September 2017|
    AnswerShow all 3 answers
    Response from Tanishia | Reviewed this property |
    It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
    1
    Vote
    Margaret K
    25 August 2017|
    AnswerShow all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks... More
    0
    Votes
    Room Tips
    "Backside of hotel for quieter rooms not facing mall parking lot."
    Read review
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
    "End of hall on any floor."
    Read review
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