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Country Inn & Suites By Carlson, Richmond West at I-64

Booking.comUS$104*
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#24 of 81 Hotels in Richmond
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Richmond West at I-64
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566 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Richmond West at I-64
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Showing 563: English reviews
Katy, Texas
Reviewed 3 weeks ago

The rooms are average, but the desk chair looks like it was picked up from curb-side trash. the fitness center A/C does not work, the equipment is more lower-end than should be expected, water cooler brokenand the fitness center TV is restricted to local channels.

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Helpful?
Thank Caesar083
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, I apologize for the unpleasant condition of the fitness center during your stay. We appreciate you bringing the issue to our attention. We are working to correct the problem and hope that you will visit us again.

Newport News, United States
Reviewed 3 weeks ago

Difficult to find by the address (not really on Broad Street). I paid $99 for the room with discounts. For that, the room was a worth it. Otherwise, it would not be worth the price. The room was a clean, average hotel room. Nothing spectacular, but what you would expect. Free breakfast.

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 387gailk
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance...

Fairfax County, Virginia
Reviewed 4 weeks ago

Bed sheets had tears in them, shower curtain tied to the rail. Ac unit far too loud. Outdoor ac compressors right near window. Felt safe, but a dump nonetheless. I felt like it was expensive, I wouldn't stay again.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dumpydump123
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping and maintenance staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Waldorf, Maryland
Reviewed 5 weeks ago via mobile

I booked this hotel last minute over the Easter break. Our room was nice and spacious. My kids enjoyed the pool and continental breakfast. It is definitely in my opinion a family hotel and I enjoyed it for that reason. They also allow pets but I saw that at the last minute and left my furry friend with family. Would...

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Helpful?
Thank Sillyrai
Romney, West Virginia, United States
Reviewed 17 April 2017

We stayed here on a Friday and Saturday night. After the first night, I would have gave the place a 5. But after the second night, not so much. First the room was great. It was big and roomy. The bed and pillows were comfortable and we got sleep. The bathroom was big and the counter area was big enough...

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Helpful?
Thank Mary B
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We appreciate your feedback regarding your stay. We regret to hear your dining experience on your second day, did not meet your expectations. We will share your comments and concerns with our breakfast and housekeeping departments so the situation may be addressed to ensure that outstanding service and presentation is delivered. We hope that you would visit us again.

Dallas, Texas
Reviewed 17 April 2017 via mobile

We stayed here for 4 night during our vacation to Richmond. The rooms were clean, the beds were comfortable, the staff was friendly, and the breakfast was plentiful. What more can you ask for? There are a lot of restaurants nearby, so the location is good. It was easy access to Richmond as well as a good starting point for...

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Helpful?
Thank N P
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.

england
Reviewed 12 April 2017

We stayed here in double queen room that overlooked the road on the third floor. The room was a good size and the beds were very comfortable, the room was cleaned every day with clean towels. Staff were pleasant and helpful and the breakfast was good although it was a small area and could get busy at times. Our room...

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Helpful?
Thank mpjj49
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to our hotel. We look forward to your next stay.

Melbourne, Australia
Reviewed 9 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank M2834AImichaels
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Virginia Beach, United States
Reviewed 6 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank beverlyb432
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Lexington, Kentucky, United States
Reviewed 2 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ben H
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 W Broad St, Richmond, VA 23294-4218
Region: United States > Virginia > Richmond
Price Range: $136 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Carlson, Expedia, Booking.com, Hotwire, Travelocity, Orbitz, Hotels.com, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Country Inn & Suites By Carlson, Richmond West at I-64 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Hotel Style:
#8 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Business Hotel in Richmond
#14 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
8 months ago
Roanoke, Virginia

See all questions (2)

Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to breakfast early”
J3133HQmaryb, 16 Apr 2017 | Read review
“Rooms facing the road will experience the odd noisy vehicle but are mostly quiet.”
mpjj49, 11 Apr 2017 | Read review
“Ask for a room away from the ice vending machine!”
colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
Shendon, 17 Aug 2016 | Read review
5 of 5
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US$104* /night
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Prices are for 1 room, 2 adults
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