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04/02/2018 05/02/2018
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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
    +1 877-432-9997
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    04/02/2018 05/02/2018
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    US$76
    US$76
    US$76
    Traveller (11)
    Room & Suite (6)
    Dining (1)
    Overview
    • Excellent27%
    • Very good14%
    • Average8%
    • Poor17%
    • Terrible34%
    2 weeks ago
    “One thing missing”
    3 weeks ago
    “Pluses and minuses”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - North Chesterfield - Arboretum
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (107)
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    21 - 25 of 106 reviews

    Reviewed 16 November 2016 via mobile

    We booked a room on Priceline and it did not allow us to select beds or number of people. Since there were 3 of us, we asked for a room for 2 beds upon arrival. The front desk young ladies seemed to be in training...More

    1  Thank Maz0Cak
    Reviewed 6 November 2016 via mobile

    They did not have the room I booked (2 queens) so they put us in a room with a king and a pull out couch, calling it an "upgrade." The place is dirty(there were remaining items from a previous occupant), they didn't have linens for...More

    1  Thank ndcharlotte
    Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 10 November 2016

    Your review was recently brought to our attention, and we would like to take a moment to respond. Your experience with the room type and the cleanliness of the room you described is unacceptable, and I sincerely apologize for your experience. To uphold our company's...More

    Reviewed 26 September 2016

    Great location. Nice employees. Safe place. No ice machine. Dirty rooms. Bathroom had mold. Refrigerator had mold. The rug was worn and stained. The hallway smelled. I refused to use the shower as it had a soapy/stain film. The pillows were terrible. One was chopped...More

    1  Thank DougOxford
    Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 5 October 2016

    Thank you for taking the time to write a review of your stay. We appreciate your kind words regarding the hospitality of our employees and our great location. However, I sincerely apologize for the uncleanliness and the condition of your room. We strive to provide...More

    Reviewed 13 September 2016

    I had the pleasure of staying here for a week in August. The hotel is clean and met my needs for my stay. The one area that they were addressing while I was there,. training was in progress by a corporate person,Mary was trying to...More

    1  Thank patricia u
    Reviewed 16 July 2016 via mobile

    My daughter gave birth 4 weeks early. On the same night their water pipes broke . Due to the water damage their insurance company put them up at this location , 2 weeks later I came to lend what help I could, I arrived in...More

    1  Thank server63
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$76 - US$96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, getaroom.com and Cancelon so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
    • Extended Stay America Richmond
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    Traveller (11)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "The bedroom is fine for noise. However,the living room didn't seem to have the same sound-proofing."
    Read review
    "Highest floor have lesser noise."
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    "first floor by parking lot was somewhat noisy"
    Read review
    "Bring your own pillow."
    Read review
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