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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
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    06/08/2017 07/08/2017
    US$85
    US$85
    US$85
    Traveller (11)
    Room & Suite (6)
    Dining (1)
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    Overview
    • Excellent28%
    • Very good14%
    • Average5%
    • Poor19%
    • Terrible34%
    Travellers talk about
    “full kitchen” (4 reviews)
    “pet” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - North Chesterfield - Arboretum
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    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (97)
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    There are newer reviews for Extended Stay America - North Chesterfield - Arboretum
    See the most recent reviews

    31 - 35 of 96 reviews

    Reviewed 29 September 2015

    for a non-smoking room when I checked again after making reservations was advised the only rooms left were smoking .my sister died of lung illness I don't want to be near any kind of smoke do declined. I was then offered a room but the...More

    Thank nancy t
    Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 19 October 2015

    Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. I apologize if this...More

    Reviewed 27 September 2015

    When we arrived we discovered our room did not have any kitchen utensils, Pots/Pans, plates, utensils, coffee maker and toaster. According to the people at the front desk, they had run out of them and there were none available. The main reason for choosing this...More

    Thank Michael S
    Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 12 October 2015

    I appreciate you bringing your experience to our attention. I was disheartened to read that your stay was not to our company’s high standards. Please accept our apologies. As this hotel’s manager, I can assure you that I have addressed the shortage of kitchen utensils...More

    Reviewed 14 September 2015 via mobile

    First off my company books hotels so I had no control over staying here. The rooms are FILTHY! The fact that I have to take my own dirty towels and basically clean my room after I work 14-16 hours a day is a load of...More

    3  Thank Drained1inc
    Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 22 September 2015

    I appreciate you bringing your experience to our attention. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments to coach our staff to ensure that your experience...More

    Reviewed 27 May 2015

    The hotel was clean, and the young ladies at the desk were nice; however, the decor could be spruced up, and the advertised free breakfast was a joke. There was no coffee made, the only thing available for breakfast was grits, tea bags and hot...More

    1  Thank RevSanWill
    Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 12 August 2015

    I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will share your comments with our corporate office. Still, I am...More

    Reviewed 17 May 2015 via mobile

    We booked through Hot Wire and chose 2-star to economize. Outside looked nice, first impression inside not too bad, except had trouble understanding desk clerk, who did not speak clearly and mumbled. Got to room, which was not fancy, but adequate! Checked for bedbugs -...More

    2  Thank Kathleen0928
    Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 12 August 2015

    Thank you for providing us with details about your stay. Please accept our apologies that your stay did not meet our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$85 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Extended Stay, Expedia, Orbitz, Travelocity, Hotwire and Cancelon so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
    • Extended Stay America Richmond
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    Traveller (11)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
    Hyatt Place Richmond / Arboretum
    416 reviews
    .13 km away
     
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    1.72 km away
     
    The Jefferson Hotel
    1,248 reviews
    11.86 km away
     
    Best Western Plus Governor's Inn
    587 reviews
    1.67 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Stony Point Fashion Park
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    Questions & Answers
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    Room Tips
    "first floor by parking lot was somewhat noisy"
    Read review
    "Bring your own pillow."
    Read review
    "Second Floor rooms seem cleaner"
    Read review
    "Here is a tip. If you're considering this hotel, reconsider. This place is terrible."
    Read review
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