We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express Downtown Richmond

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Express Downtown Richmond
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 217: English reviews
Morris County, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

My husband and I really liked this hotel! Room was spacious! Lobby was nice and clean. The free breakfast in the morning was better than expected with a large variety of hot and cold food. They also leave coffee and tea out all day which is a nice touch. The staff was friendly and accommodating. We had our baby with... More 

Helpful?
Thank Nicole A
Galloway, New Jersey
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

We stayed at the Holiday Inn Express to attend a Garth Brooks concert at the Richmond Coliseum. The location of the hotel was perfect for attractions downtown, however the customer service was rude and not very accommodating. When we inquired about the free shuttle to the concert we were told the shuttle was not available due to the Richmond Marathon... More 

Helpful?
Thank Shutz20
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Shutz20, Thank you for taking the time to write our hotel a guest review, your feedback is vital to our success. Unfortunately due to the heavy traffic during the Richmond Marathon, we are unable to transport guests around the downtown area, along with several lane closures. We apologize for this inconvenience. Badal P General Manager More 

Travellers are raving about these Richmond hotels

New York City, New York
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 weeks ago via mobile

It has a good location within walking distance to the "main attractions" let's call it in downtown Richmond, where there isn't really much to do or see, nor is a "tourist destination" with the likes of Orlando or Miami. If you are passing by, like my case and wants to go out and explore is the "perfect inexpensive base" to... More 

Helpful?
Thank VictoriaD2
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

VictoriaD2, Thank you for taking the time to write our hotel a guest review, your feedback is vital to our success. We hope to see you again on your next visit to Richmond, VA. Badal P General Manager More 

Chester, United Kingdom
Level Contributor
151 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 4 weeks ago

This is a nice modern property with all the facilities we needed. The welcome at reception was great, and although the first room we went to had a bleeping smoke detector the room was swapped with profuse apologies and no fuss. The room was spacious and well equipped. Plenty of room for breakfast, and the offering was fine. Even the... More 

Helpful?
Thank Loz97
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Loz97, Thank you for taking the time to write our hotel a guest review, your feedback is vital to our success. We look forward to your next visit to Richmond, VA. Badal P General Manager More 

Philadelphia, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Great business class hotel near VCU, VUU, the financial district, Jackson Ward and Fan district.. The room was clean and well maintained. The heating/cooling unit was a bit noisy, but it was early fall and did not need to use the unit at night. The self-service breakfast buffet was very good. The front desk and maintenance staff were very friendly... More 

Helpful?
Thank vernonb689
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

vernonb689, Thank you for taking the time to write our hotel a guest review, your feedback is vital to our success. I'm happy to hear you had such a great stay with us, and we look forward to seeing you again in the future. Badal P General Manager More 

Level Contributor
10 reviews
5 hotel reviews
Reviewed 4 weeks ago via mobile

On a college visit to Virginia Commonwealth University and as IHG member found this location close to all Richmond has to offer. Staff at desk and housekeeping were pleasant, polite and knowledgeable about area. Room was good size for a downtown style hotel. The rooms could use a little updating and some bleach around showers for those who look closely.... More 

Helpful?
Thank Randy P
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Randy P, Thank you for taking the time to write our hotel a guest review. We look forward to seeing you again on your next visit to Richmond, VA. Badal P General Manager More 

High Point, North Carolina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

I've switched to Holiday Inn Express whenever possible because of their amenities. They have the Keurigs in room, higher end shampoos, a 60 second pancake maker, etc. This is on top of the normal amenities you would get at a hotel.

Helpful?
Thank rosshelley
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

rosshelley, Thank you for taking the time to write our hotel a guest review. We look forward to seeing you again on your next visit to Richmond, VA. Badal P General Manager More 

Henderson, Nevada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 October 2016

Holiday Inn Express implied on their website that this hotel was close to the James River. It was not. It was at least 4 blocks away. The walk down to the river was downhill, but all uphill coming back. Not an easy walk for older folks or those with a handicap. The room was clean, the bedding fresh. The breakfast... More 

Helpful?
Thank Julie505_13
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Julie505_13, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success, and it will be shared with our hotel staff and management team. I'm happy to heard you had a great experience with our staff and hotel, we will see if we can add on additional shuttle help to accommodate... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016

Stayed for VCU family weekend. Good rate, but I had requested 2 beds since it wasn't just me staying. Got there and was told that they had upgraded me to an executive king suite which had a pull out couch (they had sold out of the 2 bed rooms). Bathroom smelled like smoke but the room itself was ok with... More 

Helpful?
Thank Michelle G
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Michelle G, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success, and we will share your thoughts with our staff and management team. I'm sorry to hear you did not have a pleasant time during your stay at our hotel. I would like to apologize for not any inconvenience... More 

Doncaster, United Kingdom
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 September 2016

Had a very large room with a super-king bed which were very comfortable . Good selection for breakfast on a self service basis . All the usual amenities including a microwave . Very close to a number a reasonable restaurants , especially the Thai restaurant ( Sangjun ) 2 mins walk up the hill .

Helpful?
Thank johnsoutham
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

johnsoutham, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success, and we will share your thoughts with our staff and management team. I'm happy to hear you had such a wonderful stay, and we look forward to seeing you again on your next visit to Richmond, VA. Badal P... More 

41 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (16)
Viewed
Room/Suite (9)
Viewed
View from Room (4)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (3)
Viewed
Dining (5)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.4 km away
Crowne Plaza Richmond Downtown
0.3 km away
Linden Row Inn
Linden Row Inn
#6 of 83 in Richmond
924 reviews
0.6 km away
Hilton Richmond Downtown
Show Prices
Show Prices
Show Prices
0.7 km away
Richmond Marriott
Richmond Marriott
#16 of 83 in Richmond
626 reviews
0.9 km away
Omni Richmond Hotel
Omni Richmond Hotel
#11 of 83 in Richmond
1,644 reviews
1.2 km away
Residence Inn Richmond Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 East Cary Street, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $182 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Downtown Richmond 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Odigeo, Travelocity, IHG and Hotels.com so you can book your Holiday Inn Express Downtown Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Downtown Richmond staff and other travellers.
3 questions
Ask a question
10 months ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Downtown Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th and 6th level rooms provide additional respite from traffic noise”
 of 5 bubbles vernonb689, 1 Nov 2016 | Read review
“We would have preferred a room on a lower floor but our room was not ready so we were assigned a room on the top floor”
 of 5 bubbles Julie505_13, 13 Oct 2016 | Read review
“Call for parking directions; parking on side of hotel.”
 of 5 bubbles X2329EDjamesm, 13 Sep 2016 | Read review
“Check your bill carefully, then check your credit card statement the following day.”
 of 5 bubbles 473harryd, 15 Aug 2016 | Read review
“AC very noisey and musty smelling.”
 of 5 bubbles maxxie13, 6 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay