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Richmond Magnuson Grand Hotel

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Traveller (37)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent15%
  • Very good15%
  • Average16%
  • Poor22%
  • Terrible32%
16 May 2016
“worst hotel on the planet”
29 Feb 2016
“Worst ever!!! If I could give a "0" I would”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (240)
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11 - 15 of 238 reviews
A TripAdvisor Member
111
Reviewed 26 April 2015 via mobile

My husband and I booked this place through trip advisor and it's Horrible!!!! First we both were charged and we NEVER spent the night! Not so much as signed a piece of paper to check in! There was a trash can in the Lobby that...More

11  Thank A TripAdvisor Member
Reviewed 18 February 2015

The first thing to note is that last year the Virginia Attorney General filed a lawsuit against this hotel for committing fraud, deception, and misrepresentation. The hotel was accused of violating Virginia's bait-and-switch law by charging customers more than they were told their rooms would...More

28  Thank Thomas L
Reviewed 22 November 2014

Dirty, disgusting. No place for a family to stay. Don't know how this place is legal. Mold everywhere is hallways. Strange people walking around. Beware, very creepy. We did not feel safe at all and left after we checked in and went upstairs and saw...More

16  Thank GemGama
Reviewed 16 November 2014

Came to stay during marathon. Although I did well at the marathon, this was the nightmare. Problems: hot tub was out of order. Mildew in the shower. Had to beg the staff to bring you breakfast. I think many of the patrons at breakfast were...More

13  Thank Keller28601
Reviewed 4 November 2014 via mobile

The only saving grace of the stay was that the woman at the front desk was courteous and accommodating. Most everything else was a bit of a horror show. There are out of order signs everywhere - one of the elevators, and nearly every vending...More

13  Thank Patrick O
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (18)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Room Tips
"non smoking, nice view, higher floors"
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"Don't but if you must try to be on the first floor. They have at least been renovated and don't smell..."
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"Please do not stay here"
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"IMO, stay at a better hotel!"
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