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Fairfield Inn & Suites Richmond Short Pump/I-64

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203 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Richmond Short Pump/I-64
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Showing 201: English reviews
Portland, Maine
Reviewed 1 April 2015

Stayed one night on the way to Charlottesville, and arrived around 8:30pm. Ben and Evan were at the desk and went out of their way to help us figure out how to use a Marriott reward certificate obtained after we made our reservation. They also provided great advice about where to get a late dinner, and even upgraded us to...

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Helpful?
1Thank mainemojo
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear mainemojo, Thank you for your review - we hope you enjoyed Charlottesville and are glad you had a comfortable, convenient stopover at our hotel! I'm happy to hear our staff was able to help out and you liked your suite. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven,...

Fairfax, Virginia
Reviewed 23 March 2015

As a Marriott Platinum, I have a great deal of experience staying in a variety of Marriott properties. The stay was excellent (courtesy, cleanliness, room) until I got to breakfast. Poor quality, poor selection, poor maintenance. I don't want overcooked turkey sausage, undercooked egg substitute, pasty muffins. I do want a real fruit selection and decent yogurt, and hot coffee....

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2Thank Ron_from_Brooklyn
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Ron_from_Brooklyn, Thank you for staying with us again and taking the time to share your feedback. While we're glad you found most aspects of your stay excellent, we sincerely regret that we fell short of our goal in providing a delicious complimentary hot breakfast and are using your feedback to ensure our staff does a more diligent job of...

Washington DC, District of Columbia
Reviewed 21 March 2015 via mobile

When it comes to hotels I am very particular about cleanliness and this hotel gets 💎💎💎💎 review. The lobby has a modern design with a business center, 24/7 coffee, (👎👎 not fresh and too lite) a breakfast place, a gym and small pool. We did not see the pool and gym since we were only staying for the night while...

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Helpful?
1Thank Washdc_mom1085
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Christine_1085, We appreciate you taking the time to review our Fairfield Inn & Suites; we're happy you found us extremely clean and our staff friendly! However, we sincerely apologize our breakfast fell short of your expectations and are discussing your comments with our breakfast team to ensure we provide the high quality breakfast our guests expect. We are thankful...

Roanoke
Reviewed 20 March 2015

Stayed here two nights following a surgery. Front desk staff very nice. Was put in a perfect room for having a dog..low floor, near the exit door. The room was clean, comfortable, and quiet. Liked the fridge and microwave. Although I didn't have breakfast, they did keep the coffee/tea/ area well stocked with fresh fruit too. Asked for a late...

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Helpful?
Thank Elizabeth A
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Elizabeth A, Thank you for your review & we hope all went well with your surgery. It's great to hear you had a comfortable, quiet visit and our staff was able to help with your needs. Thanks again for your comments and we look forward to seeing you the next time you're in our area! David Amick eCommerce Manager...

Memphis, Tennessee
Reviewed 12 March 2015

Stayed here two nights with my son as we visited colleges. Conveniently located. (Right next to an O'Charley's) Friendly staff and clean hotel. Breakfast was very good. Newer hotel. Would stay here again.

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Thank Rankin F
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Rankin F, We appreciate you taking the time to write a review and hope you enjoyed visiting the area colleges! It's great to hear you had a comfortable, clean visit and our team is grateful for your 5-star ratings. We can't wait to see you the next time you're in Richmond! Thanks again for your praise. David Amick eCommerce...

Ocean Isle Beach
Reviewed 4 March 2015

Greeted warmly by front desk clerk upon arrival. Room was lovely, clean and comfortable. Plenty of towels. Breakfast was good...always enjoy the waffles. Indoor pool was very clean. We also had free internet/WiFi.

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Thank Alice M
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Alice M, Thank you for taking the time to review our hotel! I'm pleased to hear you found our staff so friendly and had a comfortable, clean visit. We love our Marriott Rewards members, too, and are always happy to assists guests who would like to sign up during a stay - thanks for the tip! We look forward...

Clifton, Virginia
Reviewed 1 March 2015

I love a Marriott Hotel. This one is the Fairfield Inn by Marriott off Mayland Drive in Richmond, Va. It is very close to Interstate 64 and is very convenient. It does sit way back off the parking lot and well behind a Holiday Inn and O'Charley's restaurant on the same property. The rooms are fresh and clean and the...

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Helpful?
Thank Deb S
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Deb S, Thank you for your loyalty to Marriott and taking the time to write a review! I'm happy you had a comfortable, clean stay and found us well-furnished. We appreciate you rating several aspects of your stay with 5 stars and look forward to seeing you the next time you're in Richmond! Thanks again for your comments. David...

Kansas City, Missouri
Reviewed 11 January 2015

This was a good place to stay in Richmond. It was well kept up, very clean, and room was very quiet. Breakfast was nothing great but at least they provided one! Staff were very friendly and helpful. Would recommend this to business travelers.

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Helpful?
1Thank 902lmm
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear 902lmm, We appreciate you sharing your experience at our Fairfield Inn & Suites! I'm glad you had a restful stay and found our staff so accommodating and friendly. We hope to see you for another visit soon - thanks again for your review! David Amick eCommerce Manager Daly Seven, Inc

Atlanta, Georgia
Reviewed 7 January 2015

After reading all the reviews on here I must have gotten a bad room, because mine was not what I expected in comparison to other Fairfield Inns I've stayed at. We checked in late after completing the first part of an 18 hour drive from New England to GA. The best part was the front desk staff who were great...

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Helpful?
1Thank PrimeExcursionist
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear PrimeExcursionist, Thank you for taking the time to leave a review - I sincerely apologize that your room did not meet our typical standard of cleanliness and will pass your feedback onto our management team to look into further. Providing the clean environment our guests expect is one of our biggest priorities and we will use your comments to...

Maryland
Reviewed 5 January 2015

This is a very clean and conveniently located hotel. The room is a bit small but the amenities like fast free wifi, mini-frige and microwave are great as is the continental breakfast and 24/7 coffee. The fact that I can bring my large dog is much appreciated although since we only stayed one night the $50 pet fee seemed a...

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Helpful?
Thank MarylandJules
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear MarylandJules, Thank you for staying with us again and reviewing your experience! We're glad you had another great visit and plan to return when in Richmond. I do apologize you found our pet fee inconvenient and will pass your feedback onto our corporate team. Otherwise, thanks again for your high ratings and we look forward to your next stay!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites by Marriott Richmond Short Pump hotel off I-64. Minutes from the Innsbrook financial district, our Richmond, VA hotel near Glen Allen is convenient to I-95, I-64 and I-295 and provides travelers with easy access to local businesses, as well as a short drive to the Museum and White House of the Confederacy and Civil War Battlefields. Free wifi, Free Breakfast, Fitness Center. ... more   less 

Additional Information about Fairfield Inn & Suites Richmond Short Pump/I-64

Address: 9937 Mayland Dr, Richmond, VA 23233-1462
Region: United States > Virginia > Richmond
Price Range: $164 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Richmond Short Pump/I-64 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Richmond Nw
Fairfield Inn & Suites Richmond Nw Hotel Richmond
Fairfield Inn Richmond
Fairfield Richmond
Richmond Fairfield Inn
Hotel Style:
#19 Business Hotel in Richmond
#20 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Richmond Short Pump/I-64 staff and other travellers.
4 questions
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West Bath, Maine
over a year ago
Pennsylvania
Pennsylvania

See all questions (4)

Questions? Get answers from Fairfield Inn & Suites Richmond Short Pump/I-64 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrading to the jaccuzi suite was worth it”
KarenS759, 7 Sep 2016 | Read review
“This hotel is a little out-of-the way if travelling I-95. Have to take I-64 to Exit 180B, about 6 miles off I-95”
beachpop, 6 Jun 2016 | Read review
“We had a 2nd floor room”
BarbaraGold, 29 Apr 2016 | Read review
“Check out my review if you are bringing a pet”
CatherineJ263, 12 Apr 2016 | Read review
“I've been on the 3rd, top, floor each time and it's been great.”
sarapQ5792AL, 11 Apr 2016 | Read review
5 of 5