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Traveller (642)
Room & Suite (318)
Pool & Beach (77)
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Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“rooftop pool”(123 reviews)
“comfort room”(21 reviews)
“the bus”(223 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,661)
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1,335 results
Traveller rating
318
487
334
121
75
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Time of year
LanguageEnglish
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318
487
334
121
75
Show reviews that mention
All reviewsrooftop poolcomfort roomthe busair conbuilding workplenty of choicecafe barbars and restaurantshalf boardvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meatsbuffet stylesun loungers
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21 - 25 of 1,335 reviews
Reviewed 4 weeks ago

Arriving at the hotel at around 1400 hrs on a Sunday and room not ready, told to come back in about 2 hours. Not a good start, but was able to use the overpriced bar, which at the time we did not know. After finally...More

Thank Rod M
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Rod M, Pease accept our thanks for your Trip Advisor review of Hotel Santana. We apologise for the shortcomings you encountered during your check-in. Feedback like yours are highly appreciated as they encourage us to keep providing the best possible service and hospitality and...More

Reviewed 5 weeks ago

A friend booked for my wife and I to go to this Hotel for my wife's birthday.The friends came too.My wife read all the reviews before we went and was very doubtful about going as they were all so negative.Our stay was EXCELLENT. We arrived...More

Thank Tony C
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Tony C, We would like to thank you for your review of Hotel Santana and for the full rating that you gave us on TripAdvisor. It is a pleasure to know that you have enjoyed your stay. We appreciate your comments as these encourage...More

Reviewed 18 March 2018 via mobile

We arrived earlier than check in time which is 2pm. It was fair we had to wait but until 3:30 pm we were still waiting the room to be ready! The receptionist were not friendly as well!! I was so annoyed 😒 The room was...More

1  Thank Cornelia P
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Cornelia P, Thank you for reviewing our hotel on TripAdvisor. We apologise for the inconvenience you encountered during your check in. Your feedback is truly valuable for is as it helps us to improve our product and services. Your comments will be discussed further...More

Reviewed 15 March 2018

Got a great deal for a week at the Santana hotel on bed and breakfast. Hotel in a great location ten mins walk to the sea front and all the bars and beech huts on the front which were great value for money. Room was...More

1  Thank Chris A
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Chris A, We would like to thank you for reviewing our hotel on TripAdvisor. Your feedback is truly valuable for us as it helps us to improve our product and services. We are glad that overall you had a pleasant stay with us and...More

Reviewed 14 March 2018 via mobile

Had a comfort room the noise off two lots of buildings being built (one next to zazen gardens one next to canifor) no nana naps with that going on!! Room spacious n wet room make sure u put towel on floor as Ull slide and...More

4  Thank Madhez
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Madhez, Thank you for reviewing our hotel on TripAdvisor. Your feedback in extremely important for us and we are also grateful for the high rate you gave us. Comments like yours always encourage us to keep giving the best possible service and hospitality and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$42 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$42 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (642)
Room & Suite (318)
Pool & Beach (77)
Dining (55)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
JACQUELINE199757
18 April 2018|
AnswerShow all 5 answers
Response from Sunroute Hotels M | Property representative |
Dear Jacqueline199757, Thank you for your question. Yes, I can confirm that pool towels are available from our Front Desk against €5.00 deposit. Taxi services are also available from our Front Desk. To book a transfer... More
0
Votes
Oggy4540
24 March 2018|
AnswerShow all 2 answers
Response from Sunroute Hotels M | Property representative |
Dear Oggy4540, Thank you for your question. Luckily all balconies have sun during the day in different times. Morning sun is reaching first the front of the hotel where standards, superior and suites are located, in the... More
0
Votes
Oggy4540
23 March 2018|
AnswerShow all 7 answers
Response from Sunroute Hotels M | Property representative |
Dear Oggy4540, Thank you for your question. Unfortunately the size of the safety box in the room is not big enough for an iPad to fit. We are looking forward to welcoming you at Hotel Santana. Kind regards, Vera... More
0
Votes
Room Tips
"Choose an upgraded room"
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"book comfort room and at front of hotel"
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"Front rooms are the best"
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"The back of the hotel may have been quieter, we were on the side, traffic was a bit of an issue especially..."
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