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Traveller (655)
Room & Suite (318)
Pool & Beach (77)
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Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“rooftop pool”(123 reviews)
“comfort room”(21 reviews)
“the bus”(223 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,682)
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Traveller rating
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495
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77
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All reviewsrooftop poolcomfort roomthe busair conbuilding workplenty of choicecafe barbars and restaurantshalf boardvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meatsbuffet stylesun loungers
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421 - 425 of 1,353 reviews
Reviewed 6 July 2016 via mobile

I'm currently at the Santana hotel, on all inclusive, and it's very disappointing. I usually stay at The Dolman but as friends had recommended this hotel I thought I'd give it a try. Very shabbily furnished throughout, likewise the linen and towels. No hot water...More

7  Thank Ann C
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 8 July 2016

Dear Guest Thank you for reviewing our hotel. We are very disappointed to hear you are not satisfied with some of our hotel facilities. If you would please report your concerns to our hotel management, we will investigate and try to rectify any shortcomings immediately,...More

Reviewed 6 July 2016

I have been to Malta many, many times but this was my first time at the Santana, stayed for 10 days at the end of June. Had a lovely holiday, rooms clean, beds comfy and towels changed daily. All the staff were lovely, breakfast had...More

2  Thank redrastus
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 8 July 2016

Dear Guest Thank you for your excellent review of our property. We value every guest's opinion and we appreciate your kind comments about our hotel facilities, services and staff. It has been a pleasure to have you stay at the Hotel Santana, we will pass...More

Reviewed 30 June 2016

This is our second time here and we thoroughly enjoyed our stay.We booked a penthouse which unfortunately wasnt finished but were given a suite and the room was large and clean. The staff were very friendly and the hotel has all the ameneties you need....More

4  Thank Glen R
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 8 July 2016

Dear Guest Hotel Santana thanks you for your wonderful comments on TripAdvisor and all the kind words and recommendations to other readers. We are very happy that we made your stay a pleasant one. The hotel has now completed a refurbishment of new rooms (Comfort...More

Reviewed 28 June 2016 via mobile

We are staying here at the moment for 9nts with our 19 month old daughter. We are in a family suite on the 6th floor which has lovely views out to sea, 2 bathrooms, a kitchen, large bedroom and lots of storage space. The rooms...More

4  Thank Jenniflower16
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 8 July 2016

Dear Guests We thank you for your wonderful comments about our hotel facilities and staff. Your comments will be passed on to those concerned. Thank you from all the staff here at Hotel Santana!

Reviewed 28 June 2016

Stayed at Santana Hotel for 14 Nights on all inclusive package, this is the worst hotel we have stayed in for all inclusive, selection of food is poor Selection of snacks is very :poor and nothing after 21:00 local beer (cisk) no you cant have...More

1  Thank mike_b111
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 8 July 2016

Dear Guests Thank you for taking the time to review our hotel. We are somewhat surprised about your comments on the selection of food. We do our utmost to deliver as much variety as possible and to please all our guests coming from different countries...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$51 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (655)
Room & Suite (318)
Pool & Beach (77)
Dining (55)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
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colinripon
26 May 2018|
Answer
Response from DKES56 | Reviewed this property |
Don't know numbers but front rooms look out onto the (quite quiet) square, back rooms onto the 'garden' area but with much construction going on behind when we were there in March. Side ones onto flats opposite. Did not... More
0
Votes
LJS_1985
15 May 2018|
AnswerShow all 3 answers
Response from Sunroute Hotels M | Property representative |
Dear LJS_1985, Thank you for your question. Kindly contact us directly via email as we need more information to identify the room type you booked. May you need more information about our hotel or room types, kindly visit... More
1
Vote
loumjm
27 April 2018|
AnswerShow all 3 answers
Response from Sunroute Hotels M | Property representative |
Dear Loumjm, Thank you for your question. May you have any dietary requests it is highly advisable to contact our hotel directly prior to your arrival so that we can advise your queries to our Chef. Regarding your... More
2
Votes
Room Tips
"We were in room 654 which had a larger wrap round balcony, but it was rather windy"
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"No good rooms really"
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"Some 6th floor rooms have view towards sea but only over untidy roofs. Traffic through night makes all rooms..."
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"Roomy self catering studio type appartments"
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