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Hilton Atlanta

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3,538 Reviews from our TripAdvisor Community

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Showing 3,334: English reviews
Greenville, South Carolina
Reviewed 2 weeks ago

Great hotel. Not my first nor last stay. Easy walking distance to attractions round about. Mar 2017 - hotel was being renovated but it had little to no impact on our stay. Only sad face would be the drop in standard of the restaurant over our stays

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank fifetraveller2017
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review and for your loyalty to Hilton Atlanta! We are pleased to hear that you found our location convenient to everything you wanted to see in Atlanta and that our renovation didn't interrupt your visit. We apologize for not meeting your expectations at our restaurants. We will share this feedback with the appropriate team members and...

United States
Reviewed 2 weeks ago

Good conference facility. Rooms need upgrades, in particular bathrooms. Excellent Wi-fi throughout the hotel, recommecnts automatically all the time. Rather basic room, no decorations. Noisy highway intersection underneath. Staff not very helpful. Buffet food good. Long lines in snack bar/breakfast area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank malgorzatap44
Elkhart, Indiana
Reviewed 2 weeks ago

Rooms were very well kept for my 5 night stay for business. There was some construction going on however mostly during the day. Has several restaurants and bars however felt they were a little pricey for a business trip.

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Helpful?
1Thank Myzman
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review of your recent business trip with us! We're pleased to hear the ongoing renovation construction didn't interfere with your visit. We appreciate your feedback and hope to see you again the next time your travels bring you to Atlanta!

Sunset, SC
Reviewed 2 weeks ago

Got a great price through Travel Zoo but still expected normal Hilton quality. The cleanliness was the main issue. I was able to write my name in the dust on all of the furniture. Doesn't make you comfortable that anything else has been cleaned properly!!!

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Helpful?
Thank pmonty13
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your feedback. Please accept our apologies for the cleanliness issues you encountered during your visit. We will share this with our housekeeping team and hope you will consider returning the next time your travels bring you to Atlanta.

Ephrata, Pennsylvania
Reviewed 3 weeks ago via mobile

As a Hilton honors member. I choose Hilton properties because they are generally consistent and of quality level. This week myself and my coworkers stayed at the Hilton Atlanta for a conference. My room was clean when I checked in. However the steward never left me more coffee cups or removed the trash from my room. The elevators were not...

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Helpful?
Thank Q5581TBdeb
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review and for your loyalty as a Hilton Honors member. Please accept our apologies for not meeting your expectations. We will share your comments with the appropriate departments in an effort to improve upon the issues you mentioned for future guests. Again, we apologize and hope you will consider staying with us again and experience a...

Mannheim, Germany
Reviewed 3 weeks ago

So, what did I get for $190 plus tax per night? Spacious clean room, soft towels, free in-room coffee maker, good water pressure in the shower, ultra thin toilet paper, which rips when you just touch it, slow and unreliable wifi which needs manual reauthorization too often (I know my Hilton Honors number by heart now). Rooms seem to have...

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Helpful?
1Thank GKA66
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear you found our refreshed guestroom setup to be spacious and clean. We apologize for the issues you encountered with the WiFi connection and we will ensure this is fixed for future guests. We are in the process of updating our public areas and conference facilities and those will be complete...

Toronto, Ontario
Reviewed 3 weeks ago

I booked this hotel for an event that we were coming to the city for. Knowing we would need to nap, shower and change clothes in the morning we arrived I booked the hotel for the night before we arrived to guarantee the room would be ready the morning we actually got into Atlanta.The good news: the room was ready...

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Helpful?
Thank Andrew G
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Andrew, Thank you for your feedback. Please accept our apologies for not providing the quality of service you deserve during your recent visit. This is not typical of our hotel or staff and we have addressed the issues you mentioned with our housekeeping and maintenance teams to ensure these issues are corrected. We hope you will consider visiting us...

Chattanooga, United States
Reviewed 3 weeks ago

Great, clean, best area for nearby attractions. Within in walking distance to restaurants, shopping, and Olympic Park. Was on a weekend family trip and had a great time with the hotel having late night food services.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank X6501FTjenniferh
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review! We are pleased to hear that you found our accommodations up to your standards and that our location proved to be convenient to everything you wanted to experience in Atlanta. We hope to see you again the next time your travels bring you to Atlanta!

Okemos, Michigan
Reviewed 4 weeks ago

I booked a room at this hotel, and even though it was a regular rate booking, they charged me a one night deposit at the time of booking. I wasn't going to stay at the hotel for six months. Since I prefer to not pay for a service I'm not going to use for several months, I decided to cancel...

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Helpful?
Thank Gerry M
Nicholas P, Manager at Hilton Atlanta, responded to this review

Gerry M, We are sadden to learn of your experience because of the many solutions and alternatives that we have available which could have prevented your dissatisfaction. We have many different rates and packages at our hotel. In your case you elected to do a full prepay where the room and tax is deducted at the time of the booking....

Greenville, South Carolina, United States
Reviewed 4 weeks ago via mobile

Arrived late in the evening for a one-night stay. 65-minute wait for non-feather pillows, wi-fi wasn't working properly, and Housekeeping Office hung up on me twice when I called. I won't be staying there again.

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Helpful?
Thank Paul G
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Paul, Thank you for taking the time to post your feedback. Please accept our sincere apology. We want you to know that the comments we receive from our guests are taken seriously and your suggestions will help us to improve. Again, please accept our apologies for the inconvenience you experienced.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: $196 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Orbitz and Hilton Hotels Direct so you can book your Hilton Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
29 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive level rooms are the best.”
 of 5 bubbles pv915, 15 Mar 2017 | Read review
“Might be nicer to have a room facing West to see the main tourist areas.”
 of 5 bubbles kmstraveller, 13 Mar 2017 | Read review
“A lot of traffic noise even on the 24th floor so get as high as possible.”
 of 5 bubbles pmonty13, 5 Mar 2017 | Read review
“During renovations ask for rooms in the West wing.”
 of 5 bubbles benniem2017, 22 Feb 2017 | Read review
“The Executive Level is only a few dollars more than a regular room. Well worth it.”
 of 5 bubbles joe85148, 14 Feb 2017 | Read review
5 of 5